Megabus reviews and rating


3.5 stars from 2859 reviews

Bus Punctuality
Bus Driver
Bus Cleanliness
Bus Comfort
Staff Behaviour
thumb_upderrick jordan
thumb_upderrick jordan
thumb_upivy ramzey
It faster and pleasant
thumb_upivy ramzey
It faster and pleasant
thumb_upanonymous passenger
They gave a good service all the time
They gave a good service all the time
thumb_upjohnny jones
Trying to get pregnant fiance home.
thumb_upjohnny jones
Trying to get pregnant fiance home.
thumb_downchristopher hall

Megabus contact

  • 877 462 6342
  • 349 1 Street Elizabeth, NJ 07206

All you need to know about Megabus

All About US & Canada Megabus Bus Lines

Megabus arrived in US land in 2006.

It started with a very aggressive approach to the market.

Megabus come offering low-cost express bus service to travel intercity starting at US$ 1.

Most people know Megabus as a large bus operator and an affordable travel option.

Megabus has already served more than 40 million passengers along its service history.

Today it serves about 120 bus routes by cities in North America.

Having buses going every day throughout the eastern, southern, midwestern, and western areas.

Also crossing borders from the United States to the Canadian Ontario and Quebec.

In recent years, Megabus bus services started with daily routes from Chicago to Ann Arbor.

Also daily covering:

- Cleveland

- Cincinnati

- Columbus

- Detroit

- Indianapolis

- Kansas City

- Louisville

- Milwaukee

- Minneapolis

- Pennsylvania

- St. Louis

- State College

- Toledo

After that, in 2007 Megabus expanded its bus service to Los Angeles, San Diego, San Francisco and Tempe - Arizona.

It came from the result of a partnership with Coach America group.

Some of the bus routes in California were close in late 2008 by the low passengers volume.

When Megabus started operating bus services in New York City, the city became its headquarters.

Which now has established the total of 14 hubs.

Megabus bus hubs are:

- Atlanta

- Chicago

- Cleveland

- Los Angeles

- New York

- Orlando

- Philadelphia

- Pennsylvania

- Pittsburgh

- San Francisco

- Texas Triangle (Dallas, Houston, San Antonio)

- Washington D.C.

- Montreal

- Toronto

Since recent years, Megabus started to change the way it makes and distribute all bus routes.

Focusing on a service where buses make fewer possibles stops when heading to destinations.

On the West Coast Megabus connects passengers from local urban buses to interstate and commuter rail stations.

Megabus Fleet Services

It is a distinguished bus service, without stations and waiting rooms.

Using pickup and delivery points inside cities.

At curbside stops on public streets or parking lots.

College campuses or shopping centers in larger cities.

Daily operating a point to point bus route network.

Barreling stopping before getting to its destination.

Expect nothing less than an affordable and reliable bus service.

With professional drivers and staff.

Megabus Staff always focuses on offering a high level of comfort and safety with a clean and well-maintained fleet.

Megabus is the first company to offer double-decker buses to carry intercity passengers.

The first question that pops into most customers mind is, "Does Megabus have free wifi?". Yes, and much more!

You will find all buses equipped with:

- Free WiFi

- Power outlets

- Panoramic windows view

- Comfortable reclining seats

- Restroom

- Three-point safety belts

- Wheelchair accessibility

Megabus provides rest stop on longer trips.

However, be aware that changes can happen for operational reasons or bus mechanical problems.

The company may need to substitute for a single decker bus.

This bus type may not offer all usual default amenities.

If you are traveling from Canada to the USA or the opposite, note that will happen a stop and bus drivers swap at some point.

So usually only has WiFi service available in the home country.

When entering both countries, the WiFi is turned off.

Just to avoid incurring roaming charges.

Can you drink alcohol on a Megabus? All passengers are allowed to bring in food and non-alcoholic beverages on board.

Note that it has not permitted alcoholic drinks on the bus.

Also, is prohibited any smoking inside buses.

Including electronic simulated smoking and e-cigarettes.

Megabus Double Decker

It is an 81 passengers bus at full capacity.

This bus design comes with the latest available technology.

Also, it provides significant environmental benefits.

All double-decker buses offer:

- Panoramic windows

- Free wireless internet

- DVD video capabilities

- Reclining seats with headrests

- Footrests

- Air vent control

- Clean restrooms

- Power outlets

- Wheelchair accessibility

For your safety, all fleet comes with a comfortable three-point safety seat belt.

Its offer free of charge a 50 pounds luggage and a small under-seat spot for bags.

Megabus Stops and Main Routes Informations

Megabus Washington to Philadelphia

- Megabus departure at Union Station (Map)

- Megabus arrival at 30th St Station (Map)

Trip duration takes around 3 hours length.

More about Megabus Washington-DC to Philadelphia-PA bus schedule.

Megabus Philadelphia to Washington

- Megabus departure at 30th St Station (Map)

- Megabus arrival at Union Station (Map)

Trip duration takes around 3 hours length.

More about Megabus Philadelphia-PA to Washington-DC bus schedule.

Megabus NYC to Washington

- Megabus departure at Port Authority Station (Map)

- Megabus arrival at Union Station (Map)

Trip duration takes around 4 hours and 30 minutes length.

More about Megabus New York City-NY to Washington-DC bus schedule.

Megabus Boston to NYC

- Megabus departure at South Station, Gate 25 (Map)

- Megabus arrival at Port Authority Station (Map)

Trip duration takes around 4 hours and 50 minutes length.

More about Megabus Boston-MA to New York City-NY bus schedule.

Buying Tickets & Reservations

Customers usually come with those following doubts when time to book Megabus bus tickets.

How to purchase Megabus tickets?

How to pay for Megabus tickets? You cannot make bus tickets reservations paying in cash or by check.

Moreover, other Megabus customers doubt.

How far in advance can I book Megabus?

Reservations can be only made at least 45 days in advance of departure.

Online Purchase

You can buy your bus tickets in advance through the website.

It is available only for major credit cards.

Including Visa, MasterCard, and American Express.

All prices are in USD.

Megabus will send you an email for confirmation when your bus booking complete.

If you provide a cell phone number during booking process, you will get an SMS confirmation for $ 0.25.

Megabus Phone

Call 1-877-GO2-MEGA (1-877-462-6342) and use your credit card to conclude the transaction.

Only major credit cards accepted.

As said before, with Visa, MasterCard, and American Express.

This service is available only for U.S. customers.

Megabus will charge you at the same rate as made online but will be a reservation fee with an additional cost of $5.00.

Megabus Phone for Customers with Disabilities

Customers with disabilities can make reservations by calling 1-877-GO2-MEGA (1-877-462-6342).

Megabus provides one dedicated customer service representative to assist.

Megabus Deals & Discounts

How to get 1 dollar Megabus tickets?

All Megabus prices and fares start as low as US$ 1.00!

However, it is limited.

Fares always vary by chosen day, travel time and advance from trip date booking.

Also, high demand for seats can influence.

For all reservations, will be charged a US$ 1.50 fee.

How to get Megabus promotion code?

From time to time, Megabus will run special promotions.

Promotions can run in local or national campaigns.

Giving out discounts for who has this promotional codes.

Megabus promotions can make you a better deal on reserving the bus trip.

Children Free Tickets and Discounts

There aren't discounts for children in Megabus.

Each one requires having a bus seat reservation.

Unaccompanied minors under the age of 17 are not permitted to travel.

Student Discounts

No students discounts are available in Megabus.

Military Discounts

No military discounts are available in Megabus.

Senior Discounts

No senior discounts are available in Megabus.

Megabus Ticket Refund and Exchange

Does Megabus give refunds?

What happens if you miss your Megabus? Megabus cannot grant refunds or credits in instances where customers miss the bus.

However, you can change up reservations until 24 hours before departure.

You cannot cancel or ask for a refund once completed the online buying process and bus booking.

However, the reservation can be exchange for another bus trip.

The new one has to be up to 24 hours before your original scheduled departure.

To confirm the new bus reservation trade, you must complete it online.

Also, will be charged a US$ 2.50 fee for every trade.

The previous bus ticket cost will be applied and credited to this new reservation.

If the last bus ticket price is lower than the new one, you will have to pay the price difference.

However, remember, all exchanges are available according to schedule availability.

Go to "View/Change Reservations" section on Megabus website.

Megabus Valuable Tips and Frequently Questions

What's the boarding on bus procedure?

All boarding method takes about 15 to 30 minutes before departure.

Please be aware and arrive at stop point at least an hour before departure.

Be prepared for the weather if your arrival or departure location is outdoors.

Dress for weather conditions, maybe bringing an umbrella or for hot days using light clothing and refreshing beverages.

Make sure your luggage is less than 50 pounds and doesn’t exceed 62 inches.

Have your reservation number handy and ready to present to the bus driver.

Can you bring pets on the bus?

Animals are not allowed on the bus, except trained service animals that assist disabled customers.

How's Megabus travel from the United States to Canada?

Have with you a valid U.S. passport, because a photo identification will be required to get inside Canada by bus.

How's Megabus travel to the United States from Canada?

All passengers will not be permitted entrance into the United States without proper Western Hemisphere Travel Initiative (WHTI) compliant travel documents.

Please check the U.S. Customs and Border Protection Website for more details on requirements for leaving or entering the U.S.

Does Megabus have Wifi?

Every Megabus Double-decker bus offers free Wi-Fi.

Where is my Megabus bus now?

You can track your bus downloading the Megabus bus tracker Android App or Megabus bus tracker iPhone App.

Do Megabus buses have bathrooms?

All Megabus buses come with bathroom for a pleasant trip.

Does Megabus have charger outlets?

All Megabus Double-decker have power outlets to charge notebooks, mobile and tablets.

How Megabus work?

Megabus offer very competitively low fare tickets around the United States.

However, you have to book your reservation with at least 45 days in advance.

Use the internet or the phone.

There aren't stations to buy tickets.

You can find an excellent bus service for just $1.

Find all details above in this article.

How many bags can I take on Megabus?

Megabus allows ONE (1) piece of luggage per passenger reservation that not exceed 62 inches.

The luggage should not weigh more than 50 pounds.

Check on specific Megabus baggage information.

How safe is the Megabus?

The entire bus company is all about safety for customers and drivers.

The bus goes to regular maintenance during the whole year.

Also, all the seats have a three-point seat belt to preserve passenger from any incident.

GPS system monitors every Megabus bus.

The drivers go to an extensive and rigorous train before becoming an official Megabus driver.

Find out more about Megabus safety.

How to contact Megabus customers service? You can have most of your doubts cleared at Megabus customer area.

If not, go to Megabus contact page to send Megabus a message.

Alternatively, use one of the social accounts like Facebook or Twitter to have your questions answered.

How to get Megabus tickets for a dollar? Every first bus ticket for every bus trip is a one dollar ticket. Search for tickets in advance, and you can find a $1 deal.

How much is the Megabus? All tickets start at $1 and go up until the bus is full.

Understand that bus ticket prices variates on trip distances.

Are Megabus tickets refundable?

No, they are not.

However, you can exchange for another trip according to policies.

Does Megabus go to New York?

Yes, Megabus has daily buses to NYC and state areas.

Does Megabus have stops?

Megabus only have bus stops.

The company does not have stations.

You can board on curb corners, mall parking lots, and other downtown areas.