Megabus

Megabus Tickets And Schedules

Megabus bus routes

RoutesPrice(USD)
New York to Binghamtonfrom$53
Miami to Kissimmeefrom$39
New York to Cortlandfrom$34
Milwaukee to Minneapolisfrom$50
Madison to Milwaukeefrom$25
Orlando to Hollywoodfrom$30
Miami to Orlandofrom$41
Richmond to Washingtonfrom$29
Ithaca to New Yorkfrom$48
Washington to Richmondfrom$29
Minneapolis to Milwaukeefrom$52
New York to Ithacafrom$46
Orlando to Miamifrom$5
Milwaukee to Green Bayfrom$29
Binghamton to New Yorkfrom$55

Check out the most searched bus routes and schedules by Megabus passengers, including the most popular destinations and the main cities served by the company for leisure or work trips

Megabus onboard features

Enjoy a comfortable and convenient journey with a range of onboard features designed to make your travel experience enjoyable and stress-free. Whether you’re traveling for business or leisure, these amenities ensure you arrive refreshed and ready.

What's included

  • Air Conditioning
  • Non Refundable
  • Amendable
  • Accessible Area For Wheelchairs
  • Lie-flat Seat Or Bed
  • Power Outlet
  • Bathroom

Megabus Videos

Megabus USA-Canada: Ultimate Reserved Seats Guide

Megabus USA-Canada: Ultimate Reserved Seats Guide

Megabus USA-Canada: Luggage Guidelines

Megabus USA-Canada: Luggage Guidelines

Megabus Help Center

The Megabus Help Center was carefully created so you can find all the answers you need about: Onboard Services, Baggage Policy, Pets Policy and etc.

  • Megabus Onboard Services

    Free Wi-Fi: Available on most Megabus buses. Power Outlets: Available at every seat. Onboard Restrooms. Entertainment Options. Comfortable Reclining Seats and Extra-legroom. Climate Co......

  • Megabus Baggage Policy

    https://youtu.be/AneZ0BxiUfY Carry-On BaggageOne (1) piece per passenger. Must fit in overhead storage or under the seat. Suggest a bag no larger than a briefcase for onboard carry-on. Wheeled,......

  • Megabus Pets Policy

    No Pets Allowed.Service Animals Exception: Must be dogs trained for specific tasks related to disabilities. Emotional support animals do not qualify.Illustrative image ......

  • Megabus Disabilities and Reduced Mobility

    Priority Seating: reserved for the elderly and passengers with disabilities.Accessibility: Many buses are equipped with wheelchair lifts.Booking Assistance: Contact Megabus customer service early to i......

  • Megabus Reserved Seats

    https://youtu.be/yEaFOaRUb2Y Booking Reserved SeatsBooking: Reserved seats can be selected for an additional fee. Reserved seats can be purchased during the booking process on the Megabus website. ......

  • Megabus Cancellation and Refunds

    Non-refundable Reservations: Reservations with Megabus.com cannot be refunded or canceled unless there is a material failure in service delivery.Reserved Seats: If reserved seats are not honored but t......

Megabus Reviews

Megabus bus services: What to expect?

Megabus bus services: What to expect?

The overall sentiment toward Megabus is overwhelmingly negative, with prominent themes of poor customer service, inadequate management, and unpleasant travel conditions. Customers frequently mentioned issues such as rude and incompetent customer service, unhygienic bus conditions, disorganized boarding processes, and instances of extortion. Frustration with the lack of accountability and professionalism among drivers and staff was evident. Although one review highlighted a positive experience with a commendable driver, it was a rare exception. The overarching dissatisfaction suggests that significant improvements are necessary to address these concerns and enhance the overall travel experience with Megabus.

Exploring Customer Experiences with Megabus: A Comprehensive Review

As one of the leading budget coach services, Megabus aims to provide affordable travel options across various routes. However, as recent reviews reveal, the reality of traveling with Megabus can be a mixed bag. The customer experiences shared highlight significant strengths, such as cost-effectiveness and, at times, friendly drivers, juxtaposed against serious criticisms regarding cleanliness, punctuality, and customer service.

Strengths of Megabus: Affordable Travel and Engaging Drivers

Many passengers express satisfaction with the affordability of Megabus fares, making it a popular choice for budget-conscious travelers:

  • "I was able to book my trips online without any hassle. The process is straightforward and user-friendly."
  • "The fares are unbeatable, especially for long-distance travel — I saved a lot compared to flying!"

In addition to affordability, several reviews highlight positive interactions with bus drivers:

"Dwayne, our driver from NC to DC, was phenomenal! His professionalism and friendliness made the journey enjoyable," praised one satisfied passenger.

Recurring Weaknesses: Punctuality, Cleanliness, and Customer Service

While some experiences are positive, a recurring theme throughout the reviews is dissatisfaction with Megabus's punctuality:

"The bus we were supposed to take was late, and when we finally boarded, the driver seemed exhausted, leading to a near-accident," lamented one traveler.

Cleanliness is another significant concern, with passengers reporting less-than-ideal conditions:

"The bus smelled of weed and had sticky seats. It left a bad first impression," noted a family traveling with young children.

In terms of customer service, many passengers feel let down:

  • "Customer service reps are not well-informed. If you can, just book online and skip the hassle," advised one frequent traveler.
  • "I was without food or water for seven hours because the driver wouldn't let me make a stop. It’s unacceptable," expressed another passenger.

Impact of Terminal Conditions and Delays

The experiences at terminals have also drawn criticism. Passengers frequently report chaotic queuing and lack of guidance from staff:

"I was harassed by people claiming the buses were full while trying to figure out where to go. There was no one to help." This illustrates the frustrations that can arise even before boarding the bus.

Delays are especially a sore point, with one review detailing how a driver’s reluctance to depart on time resulted in passengers missing connections and suffering long waits:

"After an hour on the roadside waiting for a replacement driver, we ended up arriving three hours late in New York. The whole experience felt poorly managed," recounted a fellow traveler.

Conclusion and Insights for Future Travelers

The reviews suggest a need for Megabus to focus on improving the cleanliness of their vehicles, train drivers in customer service, and enhance operational procedures to minimize delays. For travelers considering Megabus, while the cost advantages are clear, it’s essential to weigh these against the potential inconveniences. By addressing the highlighted areas for improvement, Megabus could enhance its service quality and customer satisfaction in the future.

Megabus Wordcloud

Address and Contact

Our team has prepared everything to make your experience on the website as simple, secure, and easy as possible. But if you still need to contact Megabus, just use the most convenient channel for you!

Phone: 877-462-6342

Phone:Megabus
877-462-6342

Email: enquiries@us.megabus.com

Location: 349 First St, Elizabeth, NJ 07206

Website: us.megabus.com

Website:Megabus
us.megabus.com

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