Flixbus

Flixbus Tickets And Schedules

Flixbus bus routes

RoutesPrice(USD)
Miami to New Yorkfrom$282
San Diego to Los Angelesfrom$30
Miami to Orlandofrom$30
New York to Bostonfrom$44
Baltimore to New Yorkfrom$42
New York to Philadelphiafrom$13
Boston to New Yorkfrom$28
Philadelphia to New Yorkfrom$18
New York to Washingtonfrom$42
Washington to New Yorkfrom$44
New York to Miamifrom$114
Los Angeles to San Diegofrom$27
Orlando to Miamifrom$28
Dallas to Houstonfrom$45
New York to Baltimorefrom$34

Check out the most searched bus routes and schedules by Flixbus passengers, including the most popular destinations and the main cities served by the company for leisure or work trips

Flixbus onboard features

Enjoy a comfortable and convenient journey with a range of onboard features designed to make your travel experience enjoyable and stress-free. Whether you’re traveling for business or leisure, these amenities ensure you arrive refreshed and ready.

What's included

  • Air Conditioning
  • WiFi
  • Standard Seat
  • Power Outlet
  • Bathroom

Flixbus Videos

Flixbus: Complete Luggage Guide USA-Mexico-Canada

Flixbus: Complete Luggage Guide USA-Mexico-Canada

Flixbus Help Center

The Flixbus Help Center was carefully created so you can find all the answers you need about: Onboard Services, Baggage Policy, Pets Policy and etc.

  • Flixbus Onboard Services

    Free Wi-Fi: Limited data and connection speed. Onboard Entertainment. USB and Power Outlets. Onboard Restrooms. Comfortable Seats: Adjustable and reclining seats wit......

  • Flixbus Baggage Policy

    North America Bus ServicesUnited States, Canada and Mexico baggage policy.Carry-On BaggageOne (1) piece per passenger. Maximum size: 16 x 12 x 7 inches (42 x 30 x 18 cm). Maximum weight: 25 lb (7 k......

  • Flixbus Pets Policy

    No Pets Allowed.Service Animals Exception: Must be dogs trained for specific tasks related to disabilities. Emotional support animals do not qualify.Illustrative image ......

  • Flixbus Disabilities and Reduced Mobility

    Priority SeatingFirst row seating reserved for elderly and passengers with disabilities.Wheelchair/Mobility ScooterLimited spaces available; advance booking recommended. Bus equipped with a lift for b......

  • Flixbus Reserved Seats

    On certain routes, not all seats may be available for reservation. The fee for reserving a seat varies depending on the seat type, location, and the trip distance. Standard / Classic Seat: Choose betw......

  • Flixbus Cancellation, Changes & Refunds

    North America PoliciesUnited States, Canada and Mexico tickets policy.Involuntary Cancellations (by Flixbus) Option to reschedule at no cost or request a refund. Refunds issued as a voucher or mone......

  • Flixbus Bus Ticket Discounts & Promotions

    🌐 Find all ongoing ticket promotions here.-----......

Flixbus Reviews

Flixbus bus services: What to expect?

Flixbus bus services: What to expect?

The overall sentiment towards Flixbus from these reviews is overwhelmingly negative. The most prominent themes include poor communication, delays, and unruly or impolite drivers, leading to customer dissatisfaction. Many passengers experience misinformation about bus schedules and rude encounters with customer service, highlighting a lack of accountability and inadequate problem resolution. Additionally, there are complaints about dirty buses, unsatisfactory refund policies, and safety concerns during trips. While a few reviews mention punctuality and cleanliness, these are overshadowed by numerous negative experiences, suggesting a need for significant service improvements.

😍✨ Flixbus Perfection?! The Best Budget Ride Ever!
🚌🌄 Best Scenic Bus Ride? Flixbus to Neuschwanstein! 😍
😱 Lost Luggage Nightmare: Flixbus Left with Everything! 🚍💨
😱 Flixbus Left WITHOUT Me… and Took My Luggage! 🚍💨
😲 Flixbus Surprise: A Budget Ride WITHOUT the Hassle?! 🚌✨

Customer Experiences with FlixBus: A Mixed Bag of Reviews

As travel demand has surged across Europe and beyond, budget bus service FlixBus has garnered attention for its low-cost offerings. However, a review of recent customer feedback reveals a spectrum of experiences—both positive and negative. Passengers have shared stories of friendly drivers and smooth bookings as well as delays, unclean buses, and unsatisfactory customer service. Here’s a detailed overview of what travelers have encountered.

Key Strengths

  • Affordable Pricing: Travelers appreciate the competitive prices FlixBus offers compared to other transport options, such as trains.
  • Ease of Booking: Many customers praised the straightforward online booking process and the ability to reserve seats. "It's easy to book, reserve seats, and board," noted a satisfied traveler.
  • Comfortable Rides: Some passengers reported comfortable trips, highlighting clean buses with working amenities like WiFi and toilets. "The bus was clean, and the driver knew what he was doing," shared another user.

Common Complaints

While there are clear advantages to using FlixBus, several recurring issues emerged from customer reviews:

  • Punctuality Problems: Delays are a significant concern for many passengers. For example, one traveler faced a 760-minute delay and was left stranded, feeling misled by FlixBus's vague communications.
  • Unclean Buses and Terminals: Cleanliness has been repeatedly criticized, with comments such as, "The whole bus smelled like garlic the whole time," and "The bus from London to Bristol stank of urine."
  • Rude Drivers: Reports of unfriendly or disrespectful drivers have surfaced. A passenger noted, "The driver was rude and unapproachable," while another recounted an incident where the driver refused to help with luggage.
  • Poor Customer Service: Frustrations often stem from inadequate customer support. One traveler expressed feeling "ignored and brushed off" after seeking help for a serious incident on board.

Voices of Experience

Anonymous anecdotes from customers often illustrate the positives and negatives of traveling with FlixBus:

“I had a great trip from Birmingham to London, but our driver left early! However, customer services agreed to relocate our tickets after some argument.”
“I was left stranded in Venice because the bus left from a different stop than what my ticket stated. FlixBus denied my claim for a refund despite the inconvenience caused.”
“It’s cheap, but you often get what you pay for. The level of service varies dramatically from one journey to the next.”

Areas for Improvement

The reviews suggest several steps FlixBus could take to enhance customer satisfaction:

  • Improve Communication: Timely updates regarding delays and other changes could help manage customer expectations and reduce stress.
  • Enhance Cleanliness: Establishing stricter cleanliness protocols for buses and terminals is vital in ensuring a pleasant travel experience.
  • Driver Training: Investing in customer service training for drivers could minimize encounters of rudeness and enhance overall passenger comfort.

Final Insights

Overall, FlixBus presents a budget-friendly option for travelers, but a significant proportion of customers experience frustration stemming from operational inconsistencies and customer service shortcomings. As the company continues to expand, addressing the highlighted areas of dissatisfaction could greatly improve future traveler experiences.

Flixbus Wordcloud

Address and Contact

Our team has prepared everything to make your experience on the website as simple, secure, and easy as possible. But if you still need to contact Flixbus, just use the most convenient channel for you!

Phone: +49 30 300 137 300

Phone:Flixbus
+49 30 300 137 300

Email: info@flixbus.com

Email:Flixbus
info@flixbus.com

Location: FlixBus GmbH, Paul-Heyse-Str. 26, 80336 Munich, Germany

Website: www.flixbus.com

Website:Flixbus
www.flixbus.com

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