Megabus Help Center
The Megabus Help Center was carefully created so you can find all the answers you need about: Onboard Services, Baggage Policy, Pets Policy and etc. If you can't find what you're looking for, don't hesitate to contact us.
Onboard Services
Free Wi-Fi: Available on most Megabus buses. Power Outlets: Available at every seat. Onboard Restrooms. Entertainment Options. Comfortable Reclining Seats and Extra-legroom. Climate Co......
Baggage Policy
https://youtu.be/AneZ0BxiUfY Carry-On BaggageOne (1) piece per passenger. Must fit in overhead storage or under the seat. Suggest a bag no larger than a briefcase for onboard carry-on. Wheeled,......
Pets Policy
No Pets Allowed.Service Animals Exception: Must be dogs trained for specific tasks related to disabilities. Emotional support animals do not qualify.Illustrative image ......
Disabilities and Reduced Mobility
Priority Seating: reserved for the elderly and passengers with disabilities.Accessibility: Many buses are equipped with wheelchair lifts.Booking Assistance: Contact Megabus customer service early to i......
Reserved Seats
https://youtu.be/yEaFOaRUb2Y Booking Reserved SeatsBooking: Reserved seats can be selected for an additional fee. Reserved seats can be purchased during the booking process on the Megabus website. ......
Cancellation and Refunds
Non-refundable Reservations: Reservations with Megabus.com cannot be refunded or canceled unless there is a material failure in service delivery.Reserved Seats: If reserved seats are not honored but t......