Peter Pan Bus

Peter Pan Bus bus tickets

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Address and Contact

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Phone: 1-800-343-9999

Phone:Peter Pan Bus
1-800-343-9999

Email: dveronesi@peterpanbus.com

Email:Peter Pan Bus
dveronesi@peterpanbus.com

Location: 1776 Main Street Springfield, MA 01102

Website: peterpanbus.com/

Website:Peter Pan Bus
peterpanbus.com/
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Most searched routes and schedules

Check out the most searched bus routes and schedules by Peter Pan Bus passengers, including the most popular destinations and the main cities served by the company for leisure or work trips

FAQ

Top passenger questions

Based on the main doubts and frequently asked questions from Peter Pan Bus passengers, we have compiled a complete list of answers to help you on your next trip. If you still have questions, please contact our support team.

Special Travel Needs and Services

Peter Pan Bus offers several benefits for business travel, including comfortable seating, complimentary Wi-Fi, power outlets, and a quiet environment for working or relaxing. With convenient schedules and routes, business travelers can easily reach their destinations hassle-free.
Digital nomads and business travelers can take advantage of Peter Pan Bus's flexible ticket options, such as open return tickets, to accommodate their unpredictable schedules. Additionally, the company offers discounted multi-ride passes, making it cost-effective for frequent travelers.
Peter Pan Bus provides corporate accounts and services tailored to the needs of business travelers. This includes managing group travel, dedicated account managers, and customized reporting to streamline the booking process and ensure convenience for corporate clients.
Senior citizens traveling with Peter Pan Bus can enjoy comfortable seating, priority boarding, and assistance with baggage handling to ensure a pleasant travel experience. The company prioritizes the safety and convenience of senior passengers throughout their journey.
Yes, senior citizens are eligible for discounted fares when traveling with Peter Pan Bus. The company values the patronage of senior passengers and offers them cost-effective travel options to various destinations.
Infants typically travel for free on Peter Pan Bus if they do not occupy a seat. However, it's advised to check the specific terms and conditions regarding infant travel when making reservations.

Travel Interruptions and Cancellations

Peter Pan Bus has clear policies in place to address travel interruptions and delays. These are typically outlined in their terms and conditions, and passengers are encouraged to review these before booking their trip. The company aims to provide comprehensive information to keep passengers informed about any potential disruptions.
In the event of unexpected delays, Peter Pan Bus strives to assist and compensate passengers appropriately, as outlined in their policies. This can include providing alternative transportation, offering refunds or vouchers, and ensuring that passengers are kept informed about the situation and their options for continuing their journey.
Peter Pan Bus handles delays and cancellations with a focus on passenger satisfaction and comfort. The company aims to communicate proactively with passengers, provide alternative travel arrangements when necessary, and ensure that affected passengers are supported throughout the process. This commitment to passenger care is reflected in their approach to managing these situations.

Accessibility and Special Needs

Peter Pan Buses are designed to be accessible for passengers with mobility issues. Each bus is equipped with a wheelchair lift and has designated spaces for passengers with disabilities. The company also provides assistance to passengers with special needs to ensure a comfortable and safe journey.
Peter Pan Buses offer facilities such as wheelchair-accessible restrooms and priority seating for passengers with special needs. Additionally, the staff is trained to provide support and assistance to passengers with disabilities throughout their journey. The company is dedicated to ensuring a inclusive and accommodating travel experience for all passengers.

Luggage and Special Items Transport

Peter Pan Bus allows passengers to bring one carry-on bag and up to three checked bags. The combined weight of checked bags should not exceed 50 lbs and the maximum size for each bag is 62 inches (length + width + height). Certain items like firearms, hazardous materials, and pets are not allowed in the luggage.
For extra luggage or oversized items, passengers should contact Peter Pan Bus customer service in advance to make arrangements. Additional fees may apply for excess or oversized luggage, and it's recommended to inform the staff at the time of booking.
Yes, Peter Pan Bus allows passengers to transport bicycles and sports equipment as long as they are properly packed and meet the size requirements. However, it's advisable to inform the staff in advance to ensure space availability and make necessary arrangements.
Passengers can transport bicycles and sports equipment on Peter Pan Bus by paying an additional fee, and they must be properly packed and meet the size specifications. It's essential to inform the customer service in advance to ensure the accommodation of these items and to get details about the applicable fees.

Pricing, Payment, and Tickets

Peter Pan Bus offers different pricing tiers based on factors such as departure time, advance booking, and the type of seat selected. These tiers include standard fares, discounted fares for seniors and children, and promotional fares for specific routes.
Yes, you can pick up 'will call tickets' at the station before your departure. Ensure that you have the necessary identification and booking confirmation to collect your tickets at the designated counter or kiosk.
No, you do not have to print your Peter Pan Bus ticket. Electronic or mobile tickets are accepted, so you can simply display the ticket on your mobile device for scanning upon boarding.

Special Travel Options and Seasonal Services

Peter Pan Bus provides special routes and services during major holidays and peak seasons to accommodate the increased demand for travel. These include additional buses, extended hours, and specific holiday schedules to cater to the needs of tourists and commuters.
Peter Pan Bus offers services for special events such as festivals, concerts, and sports events. The company may provide dedicated routes or increased frequency of buses to these events, allowing travelers to conveniently access such gatherings via reliable bus transportation.

Customer Support and Feedback

You can contact Peter Pan Bus customer service by calling their toll-free number at 1-800-343-9999. You can also reach out to them via email at customerservice@peterpanbus.com. Additionally, their website provides a contact form for inquiries.
Peter Pan Bus takes customer complaints and feedback seriously. They have a dedicated customer service team that promptly addresses all grievances. Customers can submit feedback through their website or contact customer service directly via phone or email.
Common issues faced by Peter Pan Bus customers may include ticketing problems, delays, or service-related concerns. These are typically addressed through their customer service channels, which aim to provide swift and satisfactory resolutions to ensure a positive travel experience.

Routes, Schedules, and Travel Planning

As a leading bus company, Peter Pan Bus offers popular routes such as Boston to New York, New York to Washington DC, Baltimore to New York, and Philadelphia to New York.
To find the schedule for a specific route operated by Peter Pan Bus, visit their official website or contact their customer service. You can also use their mobile app to check schedules and book tickets.
Planning a trip with multiple Peter Pan Bus routes can be done by coordinating the schedules available on their website or app. It's advisable to leave enough time between connections to avoid missing the next bus.
The schedule for Peter Pan Bus varies based on the route and the day of the week. To get the most accurate and up-to-date schedule, visit their website or contact their customer service.
Yes, you will need to present a valid photo ID to board a Peter Pan Bus. This helps ensure the safety and security of all passengers throughout the journey.
A valid photo ID is required for all passengers traveling on a Peter Pan Bus. It is not possible to travel without one, as it is a standard security measure for all riders.

International Travel

For Peter Pan Bus trips crossing international borders, passengers are required to carry a valid passport for all destinations. Additionally, some countries may require a visa for entry, so it's essential to check the specific entry requirements for each destination. Ensure your passport has sufficient validity and any necessary travel documents based on your nationality and the country you plan to visit.

Pet Policy

Yes, passengers can travel with small domestic pets on Peter Pan Bus. The pet must be in a secure, well-ventilated carrier, and a small fee is charged for the pet's accommodation.
The pet must be in a secure, well-ventilated carrier, and passengers need to inform the company in advance. Only one pet per passenger is allowed, and there are additional guidelines regarding the size and behavior of the pet.

Booking and Managing Your Journey

To book a ticket for Peter Pan Bus, visit their official website or use their mobile app. You can also make reservations at Peter Pan Bus terminals or certified ticket agents.
Currently, Peter Pan Bus offers discounts for students, seniors, and military personnel. Additionally, they have a loyalty program called the Peter Pan Perks Rewards.
Yes, you can cancel or change your Peter Pan Bus bus ticket. However, it is subject to the type of ticket purchased and the associated terms and conditions. It is recommended to review the specific cancellation and change policies before making a purchase.
When you purchase a ticket from Peter Pan Bus, you will receive an e-ticket via email. Simply present the e-ticket on your mobile device or print it out to board the bus. It's a convenient and eco-friendly ticketing option.
Peter Pan Bus accepts various payment methods including major credit cards like Visa, Mastercard, American Express, and Discover. Additionally, they also accept payment through PayPal for online bookings.

Safety, Insurance, and Emergency Procedures

Peter Pan Bus does not offer travel insurance options at this time. It's recommended that travelers explore other travel insurance options to ensure coverage for their trip.
Peter Pan Bus prioritizes passenger safety and adheres to rigorous safety protocols and standards. This includes regular maintenance of their fleet, adherence to industry safety regulations, and employing trained drivers to ensure a safe and comfortable travel experience.

Rewards, Affiliations, and Special Programs

Yes, Peter Pan Bus offers a rewards program called the Peter Pan Perks. Passengers can earn points for every dollar spent on tickets and redeem them for future travel, upgrades, or other rewards.
Regular travelers with Peter Pan Bus can benefit from the Peter Pan Perks rewards program, which offers points for every dollar spent, leading to discounts, free travel, and other perks. Additionally, frequent travelers can enjoy priority boarding and exclusive offers.
As a leading bus transport company, Peter Pan Bus has affiliations with various travel organizations and clubs. These affiliations provide additional benefits to passengers, such as exclusive discounts and special offers.
Yes, Peter Pan Bus offers gift cards and travel vouchers, which are perfect for gifting the experience of convenient and comfortable bus travel to friends and family. These can be purchased online or at select ticket counters.

On-Board Experience and Amenities

Peter Pan Bus offers a variety of amenities including free Wi-Fi, power outlets, comfortable seating, air conditioning, and restrooms for a convenient travel experience.
Yes, Peter Pan Bus provides charging ports, Wi-Fi, and clean onboard bathrooms to ensure passenger comfort throughout the journey.
Peter Pan Bus is committed to passenger safety and follows stringent health and hygiene measures, including regular cleaning and disinfection of buses, as well as promoting social distancing and mask-wearing.
Passengers have the option to purchase snacks and beverages on board Peter Pan Bus for a convenient and enjoyable travel experience.
Peter Pan Bus provides assistance to passengers traveling with infants and toddlers, including priority seating, onboard changing tables, and accommodation for strollers and car seats.
Passengers are welcome to bring their own food and non-alcoholic beverages on board Peter Pan Bus, ensuring they adhere to responsible consumption and proper disposal practices.
Peter Pan Bus offers in-transit entertainment options, creating an enjoyable journey with onboard movies and music for passengers.
Yes, passengers can access their favorite streaming services during the journey through the complimentary onboard Wi-Fi provided by Peter Pan Bus.
Peter Pan Bus offers premium features including extra legroom, reclining seats, and onboard movies to enhance the travel experience for passengers.
Depending on the specific bus model, Peter Pan Bus can accommodate a varying number of passengers. For specific capacity details, passengers should refer to the information provided at the time of booking or contact customer service.

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Peter Pan Bus

Peter Pan Bus is a traditional North American bus company headquartered in Springfield, Massachusetts. 

Peter Pan Lines has transported million travelers since 1933. 

The company offers some types of services as Intercity Coach service, bus charter, and airport shuttle. 

Besides these services, Peter Pan bus has an alliance with Greyhound Lines. 

Peter Pan Bus Lines

Peter Pan Lines reach the main cities in the Southeastern New England and the Mid-Atlantic States. 

The service areas include states as Massachusetts, Rhode Island, Connecticut, New York, Pennsylvania, and Washington D.C.

The major cities are Boston, Providence, Washington, Baltimore, New York City, Hartford, Maryland, and others.

How Much is a Peter Bus Ticket?

Most of the time, Peter Pan ticket prices are related to the date and time of journey.

The farther is the date, cheaper the trip gets.

The most searched Peter Pan routes are listed below.

How much is a bus ticket from New York to Washington?

There are 52 daily bus schedules starting on $10. 

How much is a bus ticket from Philadelphia to New York?

There are 50 daily bus schedules starting on $5.

How much is a bus ticket from Providence to New York?

There are 10 daily bus schedules starting on $10.

How much is a bus ticket from Springfield to Boston?

There are 8 daily bus schedules starting on $16

Where to Buy Peter Pan's Bus Tickets?

You can buy your Peter Pan bus ticket through Peter Pan's website and bus terminals.

Buy Ticket Online

In this option, you can buy your ticket in an easiest and comfortable way, without leaving home or office.

Despite all the facilities, it is important to note that all e-tickets are non-refundable.

If you buy your ticket up to two hours before departure, probably you will find online ticket discounts available. 

After your purchase, Peter Pan are going to send an email including your e-ticket and itinerary journey.

Before boarding the bus, you must show your printed e-ticket and a valid identification (ID) to a Peter Pan employee.

Peter Pan does not accept the confirmation pages or tickets displayed on electronic devices.

If you can not print your e-ticket, it is recommended that you make you purchased in your departing locations.

Buy Ticket at Bus Terminal

Another option to buy a Peter Pan ticket is going to a Bus Terminal, where you can find Peter Pan's agencies and employees ready to help you.

When you buy your ticket directly on a bus terminal, you may find refundable and non-refundable tickets options.

Peter Pan accepts cash, credit card, and debit card as forms of payment.

If you chose the credit card, it is required a valid photo ID before making a purchase.

If you want more detail or help, please call Peter Pan Bus Lines at (800) 343-9999.

Tickets Refunds or Changes

Sometimes unexpected things can happen, so it's important to understand all changes and refund policies about your bus ticket.

If you need, make some modifications in your bus ticket like the date or/and time of your travel.

You must go directly to ticket counters or contact Customer Care.

This changes costs of $15.00 to $20.00 per ticket.

Deals & Discounts

Peter Pan offers some special discounted fares for their passengers.

But these promotional prices are available only for purchase at Peter Pan's Agencies and bus terminals.

You can not buy a discounted fare online.

Advance Bus Tickets Purchased

You may find discounted tickets fares when buying your bus ticket seven to fourteen days before the travel date.  

This kind of promotion may not be available during the peak period.

Children Fares

This special price is available to children between two to eleven years old.

Child under two years old does not require a bus ticket to get on a bus, but it must be secured in the adult's lap during all the trip for safety reasons.

The children fare must be bought together with a full fare adult or senior ticket.

Military Fares

Military prices are available to retired military and active duty and their dependent family members. 

This special fare offers 10% OFF on standard tickets.

This discount applies to active and retired members of the United States Armed Forces, which covers the U.S. Air Force, Army, Marines, Coast Guard, and Navy.

It's necessary to show a valid military picture identification card when the bus ticket has been booked, and before boarding the bus.

Senior Fares

Senior Fare is a promotional price destinated to passengers aged sixty-two and older. 

The discount offers 5% OFF and is valid only for standard fares tickets.

And it's necessary to book the ticket before travel. 

Student Fare

This special price is available to active students who studies in high school or a higher education institution, like college, university, and others.

It's required to show a valid school photo identification card when the bus ticket has been booked, and before boarding the bus.

Commuter Fares

In this case, Peter Pan offers commuter ticket on select lines sold at discounted fare.

Peter Pan Bus Luggage

Each passenger can carry on one luggage up to 50 pounds and one small bag up to 25 pounds on board without any charge.

Child under two years old can not transport baggage.

In a case of one extra baggage, you must pay a $15.00 for it. 

For more than two pieces of luggage, you will be charged based on Peter Pan Package Express.

Peter Pan Rewards

Peter Pan offers a Perk Program, a reward program, to their passengers.

In this program, travelers will get five dollars credit for each $50 spent.

Besides that, you can get more $5 for each a survey that was answered.

For more information, check at Peter Pan website.

Main Questions About Peter Pan Buses

Does Peter Pan Bus have WIFI?

Yes, every Peter Pan buses are equipped with WI-FI.

How to Connect to Peter Pan Bus WIFI?

Connect to Wi-fi is very easy. Just click on the "Peter Pan Free WiFi" icon on your device.

Where do Peter Pan buses Leave From NY?

The main Peter Pan station in New York city is Port Authority Bus Terminal localized in Manhattan.

Where does Peter Pan bus stop in Boston?

Peter Pan buses stop at South Station in Boston.

Address: 700 Atlantic Avenue, Boston, MA 02110

Where does peter pan bus stop in NYC?

Peter Pan buses stop at New York Port Authority Bus Terminal.

Address: 40-42 Street & 625 8th Avenue, New York, NY 10018