Coach Run Bus Tickets And Schedules

Onboard Amenities

CoachRun offers a range of onboard services designed to make your journey comfortable:

• Wi-Fi: Available on some buses, especially on East Coast routes. However, connectivity is not guaranteed and may vary with third-party operators.
• Power Outlets: Generally available but not guaranteed.
• Restrooms: Restrooms are available onboard for passenger convenience.
• Seating: Comfortable seats with standard legroom.
• Climate Control: Air conditioning and heating systems are available for a comfortable ride.

Onboarding

Tickets and Confirmation: After purchase, confirmation is immediate with a confirmation number displayed online and sent via email with an eTicket.

Present your ticket via:

• Mobile app.
• Confirmation email.
• Printed eTicket.

Boarding

• Arrive 20 minutes before departure.
• Bring a valid ID and your eTicket.

Schedules and Delays

• Schedules are not guaranteed due to potential delays (e.g., traffic, weather).
• Severe weather: Check for updates on bus cancellations or rescheduling.

Luggage Policy

Included Luggage

• Carry-On: One bag per passenger.
• Checked: One piece, max 62 inches (L+W+H), and 50 pounds.

Extra Luggage

Oversized and additional luggage fees start at $10/piece.

Special Items

Bicycles and bulky items are allowed depending on space and require additional fees.

Pet Policy

Pets are not allowed. Service animals for individuals with disabilities are permitted.

Disabilities and Reduced Mobility

Passengers needing assistance should contact the operator 48 hours in advance.

Wheelchairs and mobility scooters:

• Stored in the baggage compartment.
• Lifts available for boarding in certain buses.

Reserved Seats

Seats are available on a first-come, first-serve basis. Arrive early to choose your preferred seating area.

Ticket Cancellation and Refunds

Cancellations

• Tickets are non-refundable.
• Duplicate bookings are not refundable.

Rescheduling

Allowed before the original departure time:

• No fee if rescheduled within 2 hours of booking.
• First reschedule online: $2.
• Through customer service: $8.

Ticket Changes

Passenger names and emails can be updated by contacting customer service.

Open Tickets

• Convert tickets to "Open" for $8.
• Must be used within one year on the same route and carrier.

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Official Sources

Terms & Services Policy: https://www.coachrun.com/ticket-policy/

Help Center: https://www.coachrun.com/help