Ourbus

Ourbus Tickets And Schedules

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Most searched bus routes

Check out the most searched bus routes and schedules by Ourbus passengers, including the most popular destinations and the main cities served by the company for leisure or work trips

Ourbus essential services 🇺🇸

Orbus Fast Travelers guide

Bus Onboard Services

  • Free WiFi: Subject to cell signal availability
  • Onboard Restrooms.
  • Reclining seats and extra legroom.
  • Power Outlets / Charging ports.
  • Free bottled water.

Luggage

Carry-On Baggage: One (1) piece per passenger.

  • Must fit in overhead storage or under the seat, small enough to fit in the limited space available on board.

Checked Baggage: One (1) piece per passenger.

  • Maximum size: Must fit within the cargo hold of the bus.
  • Maximum weight: 50 pounds (23kg) per luggage.

Additional Luggage: Purchase an extra ticket to bring additional luggage.

  • Space for additional luggage is limited.

Special Items

Bicycles: Allowed in the baggage compartment if space permits after all other luggage is loaded.

  • Must be properly packed to avoid damage.

Musical Instruments, Golf Clubs, Surfboards: Count as one piece of luggage if they fit within the dimensions of the cargo hold.

  • Otherwise, purchase an additional ticket to ensure space for these items.

Strollers: Foldable strollers are allowed in addition to one checked luggage.

  • Non-foldable strollers count as your one checked luggage item.

Pets Policy

No Pets Allowed.

Service Animals Exception: Must be dogs trained for specific tasks related to disabilities. Emotional support animals do not qualify.

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Disabilities and Reduced Mobility

Wheelchair Accessibility: Passengers using wheelchairs can travel on all routes.

  • Some buses have lift-equipped motorcoaches;
  • Wheelchair lifts accommodate devices up to 30 inches by 48 inches and 600 lbs.
  • Wheelchairs can be stored in the baggage compartment if not in use during the trip.

Booking Assistance: Contact customer service at least 48 hours in advance for specific assistance. A advance notice is recommended but not required.

Seat Reservations

Seating is on a first-come, first-served basis unless otherwise specified.

Bus Ticket Cancellation and Refund

General Cancellation / Intercity Routes: Cancel up to 30 minutes before departure to receive credit in your OurBus Wallet.

  • Refunds available for tickets canceled more than 24 hours before departure (booking and facility fees non-refundable).

Commuter Routes: Tickets canceled up to 30 minutes before departure are credited to your OurBus Wallet.

  • Refunds only if service is severely disrupted (60 minutes late or more).

"Door To Door" Service: Cancel up to 2 hours before departure for a wallet credit.

  • No refunds available for Door To Door cancellations.

For more information: help Center & live support

Bus Ticket Changes Rules

Rescheduling: Supported if the scheduled departure is more than 30 minutes away.

  • Use the website or app to reschedule.
  • If the new fare is higher, pay the difference; if lower, the balance is credited to your wallet.

Missed Buses: If you miss your bus, your ticket is not refundable or transferable.

  • Purchase a new ticket for the next available bus.

For more information: help Center & live support

Ourbus Bus Ticket Promotions & Discounts

🌐 Check OurBus SuperSaver Pass here.

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Official sources

Ourbus Support: https://support.ourbus.com/support/home

Ourbus Help: https://www.ourbus.com/help

Ourbus FAQ: https://www.ourbus.com/faq

Ourbus Terms & Services: https://www.ourbus.com/termsandconditions

Ourbus Cancellation Policy: https://www.ourbus.com/cancellationpolicy

Address and Contact

Our team has prepared everything to make your experience on the website as simple, secure, and easy as possible. But if you still need to contact Ourbus, just use the most convenient channel for you!

Phone: 1 844 800 6828

Phone:Ourbus
1 844 800 6828

Email: charters@ourbus.com

Website: ourbus.com/

Website:Ourbus
ourbus.com/