Mayab

Mayab bus tickets

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Address and Contact

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Phone: 01 800 369 46 52

Phone:Mayab
01 800 369 46 52

Email: contacto@grupoado.com.mx

Location: 123 Artilleros, 15380 Venustiano Carranza, Distrito Federal, Mexico

Website: www.ado.com.mx/

Website:Mayab
www.ado.com.mx/
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Most searched routes and schedules

Check out the most searched bus routes and schedules by Mayab passengers, including the most popular destinations and the main cities served by the company for leisure or work trips

FAQ

Top passenger questions

Based on the main doubts and frequently asked questions from Mayab passengers, we have compiled a complete list of answers to help you on your next trip. If you still have questions, please contact our support team.

Special Travel Needs and Services

Mayab provides comfortable seating, reliable wifi, and spacious work areas. These features make it ideal for business travelers to stay productive while on the move, and create a productive work environment.
Mayab offers flexible ticket options, such as monthly passes or discounted bundles for frequent travelers. These options cater to digital nomads and professionals who require reliable and cost-effective transport solutions.
Mayab provides corporate accounts and personalized services for business travelers, ensuring a smooth booking experience, dedicated support, and customized travel solutions to meet specific business needs.
Mayab offers priority seating, assistance with luggage, and accessibility features to cater to the needs of senior citizens, ensuring a comfortable and convenient travel experience.
Yes, senior citizens receive special discounts on tickets, making travel with Mayab more affordable and accessible for this segment of passengers.
Yes, Mayab provides special discounts for infants traveling with adults, making it more affordable for families to travel with young children.
Mayab has family-friendly policies that include age-appropriate entertainment, priority boarding for families, and safety measures to ensure a pleasant and secure journey for children and their guardians.
Mayab offers group discounts and special rates for large travel groups, making it a convenient and cost-effective option for group travel arrangements.
Yes, Mayab can accommodate large groups with private bookings, ensuring a seamless and tailored travel experience for groups of varying sizes.
Mayab provides discounted rates and travel packages designed specifically for students and young travelers, offering affordable and convenient options for this demographic.

Pricing, Payment, and Tickets

Mayab offers different pricing tiers based on seat selection, such as standard, premium, and deluxe. Each tier provides varying levels of comfort and amenities, catering to different budget and preference needs of passengers. For detailed pricing, passengers can visit Mayab's official website or contact their customer service for more information.
Yes, passengers can pick up 'will call tickets' at the Mayab station. It's essential to bring a valid photo ID and the credit card used for the ticket purchase for verification. The station staff will assist in providing the 'will call tickets' upon successful verification of the passenger's identity and purchase details.
No, passengers do not need to print their Mayab tickets. Mayab offers e-tickets, which can be displayed on a smartphone or tablet during boarding. Passengers should ensure that the barcode or QR code on the e-ticket is clearly visible for scanning by the Mayab staff prior to boarding the bus.

Rewards, Affiliations, and Special Programs

Yes, Mayab offers a rewards program that provides exclusive benefits such as discounts on future travel, priority boarding, and access to special promotions. Members can earn points by booking tickets and redeem them for exciting rewards.
Regular travelers with Mayab can benefit from discounted fares, priority boarding, access to exclusive promotions, and the opportunity to accumulate loyalty points that can be redeemed for free or discounted travel.
Yes, Mayab has affiliations with various travel organizations and clubs, offering members exclusive discounts, special offers, and priority booking privileges. Customers can enquire for specific details based on their affiliations and travel needs.
Yes, Mayab offers gift cards and travel vouchers that can be purchased for personal use or as gifts. These vouchers can be redeemed for tickets or other travel-related services, making them a convenient and versatile gift option for travelers.

Routes, Schedules, and Travel Planning

The most popular Mayab bus routes include travel between major cities like Cancun, Merida, Playa del Carmen, and Tulum. These routes are known for their scenic views and convenient travel options for tourists and commuters alike.
To find the schedule for a specific Mayab route, visit the official Mayab website or contact their customer service. You can also utilize travel booking platforms or third-party apps to access up-to-date information about bus schedules, including departure and arrival times for your desired route.
Planning a trip with multiple Mayab routes is easy. You can use the official Mayab website to check schedules and ensure seamless connections between routes. Additionally, you can coordinate your travel using reliable travel planning apps to synchronize multiple bus routes for a convenient and efficient journey.
The Mayab bus schedule varies depending on the destination and route. It’s advisable to check the official Mayab website or reach out to their customer service for the most accurate and up-to-date schedule information. This ensures that you can plan your travel effectively and stay informed about any schedule adjustments.
Yes, passengers are typically required to present a valid government-issued ID when boarding a Mayab bus. This is a standard security measure and helps ensure the safety and security of all passengers during their journey. Additionally, having a valid ID on hand can also assist in streamlining ticket purchasing and boarding processes.
Yes, it is necessary to have a valid government-issued ID for bus travel with Mayab. It’s crucial for ensuring the safety of passengers and maintaining security standards. Traveling without a valid ID may lead to complications during ticket purchase and boarding processes, so it's recommended to have the necessary identification when traveling with Mayab.

Luggage and Special Items Transport

Mayab allows each passenger to bring one piece of luggage of up to 25kg for storage in the luggage compartment. For carry-on luggage, passengers can bring one small piece onboard. All luggage must adhere to size and weight restrictions to ensure the safety and comfort of all passengers.
Passengers with extra luggage beyond the standard allowance should contact Mayab in advance to make the necessary arrangements. Additional fees may apply for excess luggage, and it's important to communicate any special requests to Mayab before the travel date to ensure a smooth experience.
Mayab allows passengers to bring bicycles and certain sports equipment, subject to space availability and prior approval. However, specific guidelines and restrictions apply, so it's essential to contact Mayab directly to confirm the feasibility and any applicable requirements for transporting bicycles and sports equipment.
Mayab has specific guidelines and fees for transporting bicycles and sports equipment. Additional fees typically apply, and passengers must adhere to packing requirements and weight restrictions. To ensure a hassle-free experience, it's advisable to check with Mayab regarding the specific guidelines, fees, and any necessary preparations.

Booking and Managing Your Journey

Booking a ticket for Mayab is simple and convenient. You can book online through their official website or mobile app. Alternatively, you can visit their ticket counters at bus terminals or authorized travel agencies to purchase tickets. Ensure to book in advance, especially during peak travel seasons.
Mayab offers various discounts and loyalty programs to make bus travel more affordable and rewarding for passengers. These programs may include discounts for seniors, students, frequent travelers, and group bookings. Check their official website or inquire directly to learn about the latest promotions.
Mayab provides flexibility for passengers who need to cancel or change their bus tickets. It is advisable to review their terms and conditions regarding ticket cancellation and changes. Typically, a fee or specific conditions may apply, and the process can vary based on the ticket type and timing.
Mayab’s e-ticket system provides a convenient and paperless way to travel. Upon booking, passengers receive an electronic ticket via email or mobile app, which they can show during boarding. It’s essential to have a digital or printed copy of the e-ticket along with a valid ID for verification.
Mayab accepts a variety of payment methods to accommodate passengers' preferences. These methods may include credit or debit cards, online payment gateways, and in-person cash payments at authorized ticket counters. It's recommended to verify the available payment options at the time of booking.

On-Board Experience and Amenities

Mayab buses offer a range of amenities including comfortable seating, air conditioning, onboard restrooms, and onboard entertainment options for a pleasant travel experience.
Mayab buses are equipped with charging ports, Wi-Fi, and clean onboard restrooms to ensure passengers' comfort and convenience throughout the journey.
Mayab takes health and hygiene seriously, implementing thorough cleaning protocols, providing hand sanitizing stations, and ensuring that buses are well-ventilated for a safe and pleasant travel environment.
Mayab offers a selection of food and beverage options for purchase, providing passengers with refreshments to enjoy during the journey.
Mayab strives to accommodate passengers traveling with infants and toddlers by offering priority boarding, storage space for strollers, and comfortable seating arrangements.
Passengers are welcome to bring personal food and drinks on board Mayab buses, ensuring they follow guidelines to maintain a clean and comfortable environment for all travelers.
Mayab enhances the travel experience by offering in-transit entertainment options such as movies and music on board, ensuring passengers stay entertained throughout the journey.
Passengers traveling with Mayab can access their favorite streaming services using the complimentary onboard Wi-Fi, enriching their travel experience with personalized entertainment options.
Mayab offers premium features including extra legroom and a selection of movies, providing passengers with the option to upgrade their travel experience for added comfort and entertainment.
Mayab buses are designed to accommodate a sufficient number of passengers, ensuring a comfortable and safe travel experience for all on board.

International Travel

When traveling with Mayab buses across international borders, passengers are required to present valid identification such as a passport and any necessary visas. It's crucial to check the specific entry requirements for each country to ensure a smooth border crossing experience. Mayab staff can provide guidance, but passengers are responsible for their travel documents.

Special Travel Options and Seasonal Services

Yes, Mayab offers special routes and services during major holidays and peak seasons to accommodate the increased demand for travel. These services are designed to help travelers reach their destinations conveniently and comfortably during these busy times, providing a reliable option for holiday and peak season travel.
Mayab does provide services for special events such as festivals, concerts, and sports events. These services are tailored to meet the travel needs of attendees, offering convenient transportation options to and from the event locations. By utilizing Mayab's services, travelers can enjoy a hassle-free experience when attending special events.

Pet Policy

Yes, passengers can travel with pets on Mayab buses. They allow small pets, such as cats and dogs, to travel with their owners. Larger pets may not be permitted due to space constraints.
When traveling with pets on Mayab, passengers need to ensure that the pets are in a secure carrier or crate. It's also essential to have updated vaccination records for the pets. Additionally, passengers should inquire about any specific guidelines or restrictions when booking their tickets.

Safety, Insurance, and Emergency Procedures

Mayab does not offer travel insurance options at the moment. It is recommended to look into third-party travel insurance providers for comprehensive coverage during your bus travel with Mayab.
Mayab prioritizes passenger safety by adhering to strict safety protocols and standards. This includes regular maintenance of buses, mandatory safety checks, well-trained staff, and adherence to all local safety regulations to ensure a secure travel experience for passengers.

Accessibility and Special Needs

Mayab buses are equipped with features such as wheelchair ramps and designated spaces to accommodate passengers with mobility issues. The company strives to ensure accessibility for all travelers, promoting inclusivity and convenience for individuals with special needs.
Mayab provides facilities such as accessible restrooms, priority seating, and assistance from staff members trained to support passengers with special needs. Additionally, the company offers accessible boarding and alighting procedures to enhance the travel experience for individuals with special requirements.

Travel Interruptions and Cancellations

Mayab's policies regarding travel interruptions and delays include providing transparent communication to passengers about the reasons for delays or interruptions. Passengers are kept informed about the expected duration of the delay and alternative travel arrangements. Mayab aims to minimize inconvenience and prioritize passenger safety and comfort.
In the event of unexpected delays, Mayab assists passengers by providing necessary updates and offering support in rebooking or finding alternative transportation options. Compensation may vary based on the specific circumstances of the delay, and passengers are informed about their entitlements in accordance with Mayab's policies.
Mayab handles delays and cancellations by implementing robust contingency plans to minimize disruptions for passengers. This includes proactive communication, assistance with rebooking, and ensuring that passengers are accommodated as seamlessly as possible.

Customer Support and Feedback

Mayab values customer feedback and handles complaints promptly. They have a dedicated customer service team that carefully listens to customer concerns, resolves issues effectively, and ensures that feedback is used to improve their services. Customers can submit feedback through their website, social media channels, or directly at bus stations.
Common issues faced by Mayab customers may include ticket booking problems, schedule changes, or service quality. These are resolved through responsive customer service, flexible ticket change policies, timely updates on schedule changes, and continuous improvement initiatives to enhance service quality.

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All About Mayab Tickets, Bus Schedules, and Information

Mayab is an important bus company in United States, serving in several locations.

It operates vast bus routes connecting the main cities and locations in the country.

The bus company offers a range of daily bus schedules to serve all passengers with excellence.

At Busbuster, you find bus ticket information, with complete bus timetables displays, a range of Mayab ticket prices, stations, and stops.

Also, take a look at the major contribution from previous travelers who rated and reviewed this bus company with 18 reviews.

Popular Bus Destinations

  • Mayab Boston
  • Mayab New York
  • Mayab Baltimore
  • Mayab Washington
  • Mayab Los Angeles
  • Mayab Philadelphia
  • Mayab Las Vegas

Mayab Bus Routes

Here are some route information from the most popular trips.

New York x Boston

Find one or more bus timetable departures from New York to

Boston.

At this route the bus ticket price starts in USD 10.00 reaching till USD 29.00.

This travel takes around 4h 36m length.

The bus arrives at BOSTON - 700 ATLANTIC AVE, South Station - Gate 13, Boston - 85 Bedford St, Quincy - 238 Hancock St, South Station - 700 Atlantic Avenue.

Check and buy New York x Boston bus tickets here

Philadelphia x New York

Find one or more bus timetable departures from Philadelphia to

New York.

At this route the bus ticket price starts in USD 5.00 reaching till USD 15.00.

This travel takes around 2h 4m length.

The bus arrives at 7th Ave and 27th St, NEW YORK - 625 8TH AVE, New York (Port Authority), 87 pision St - New York, NY, 127 E Broadway - New York, NY, New York - Port Authority (Gate 27).

Check and buy Philadelphia x New York bus tickets here

New York x Baltimore

Find one or more bus timetable departures from New York to

Baltimore.

At this route the bus ticket price starts in USD 5.00 reaching till USD 38.50.

This travel takes around 3h 32m length.

The bus arrives at White Marsh MTA Park & Ride, BALTIMORE DOWNTOWN - 2110 HAINES ST, Baltimore Downtown Bus Terminal, 1200 Ponca St. - Baltimore, MD, 5501 O'Donnell St - Baltimore, Baltimore - 8200 Perry Hall Blvd, Seven Mile Market, 5625 O'Donnell St, 801 North Point Blvd, 5501 O'Donnell St Cut Off - Baltimore, Fairmount Avenue in front of Towson Town Center, 5423 O Donnell St - Baltimore, MD.

Check and buy New York x Baltimore bus tickets here

New York x Washington

Find one or more bus timetable departures from New York to

Washington.

At this route the bus ticket price starts in USD 10.00 reaching till USD 32.75.

This travel takes around 4h 18m length.

The bus arrives at Union Station., WASHINGTON - 50 MASSACHUSETTS AVE NE, Union Station - Washington DC, Washington DC - Union Station Bus Terminal, 715 H St NW (Eastern Bus Stop) - Washington, DC, Union Sta. Parking Garage #30 - Washington, DC, 4681 Willow Ln - Bethesda, MD, 513 H Street NW - Washington, DC, 4700 Garden City Dr.

Check and buy New York x Washington bus tickets here

Las Vegas x Los Angeles

Find one or more bus timetable departures from Las Vegas to

Los Angeles.

At this route the bus ticket price starts in USD 10.00 reaching till USD 94.00.

This travel takes around 4h 36m length.

The bus arrives at LOS ANGELES - 1716 E 7TH ST, Union Station's Patsaouras Transit Plaza Bay 8, East Los Angeles - 5201 E. Olympic Blvd., Downtown LA - 611 Maple Ave, Los Angeles, CA (Union Station), 2521 E. Florence Ave. - Huntington Park, 2521 E Florence Ave, 850 N Broadway - Los Angeles, CA, Kiki Bakery -Monterey Park, CA, 850 N Broadway, East Los Angeles -- 5201 E Olympic Blvd, 8585 Santa Monica Blvd - West Hollywood, CA, Downtown LA - 512 N Main St, LOS ANGELES, Futura Net - 4425 E Olympic Blvd, Los Angeles, CA, Futura Net - 4425 E Olympic Blvd, 11723 Garvey Ave Suite B - El Monte, CA.

Check and buy Las Vegas x Los Angeles bus tickets here

New York x Philadelphia

Find one or more bus timetable departures from New York to

Philadelphia.

At this route the bus ticket price starts in USD 5.00 reaching till USD 13.00.

This travel takes around 2h 8m length.

The bus arrives at 30th St Station, PHILADELPHIA - 1001 FILBERT ST, Philadelphia Bus Terminal, Market Street at 6th Street, 55 North 11th Street - Philadelphia, PA, Philadelphia - 3802 Ludlow St, 2329 Cottman Ave - Philadelphia, PA, 2329 Cottman Ave.

Check and buy New York x Philadelphia bus tickets here

Boston x New York

Find one or more bus timetable departures from Boston to

New York.

At this route the bus ticket price starts in USD 10.00 reaching till USD 26.00.

This travel takes around 4h 34m length.

The bus arrives at NEW YORK - 625 8TH AVE, 7th Ave and 27th St, New York (Port Authority), New York - 47 Chrystie St, Flushing - 136-04 Northern Blvd, Bronx - 3573 Bruckner Blvd.

Check and buy Boston x New York bus tickets here

Washington x New York

Find one or more bus timetable departures from Washington to

New York.

At this route the bus ticket price starts in USD 5.00 reaching till USD 35.00.

This travel takes around 4h 38m length.

The bus arrives at 7th Ave and 27th St, PORT AUTHORITY, 7th Ave & W. 33rd St - New York, NY, 156 E Broadway, New York (Port Authority), NE corner of 31 St between 7th and 8th Ave, New York, NY - Port Authority Bus Terminal, 202 West 36th St corner 7th Ave - New York, NY, Staten Island - across from Staten Island FunPark, Brooklyn, NY - In front of 5506 8 Avenue, 87 pision St - New York, NY.

Check and buy Washington x New York bus tickets here

Los Angeles x Las Vegas

Find one or more bus timetable departures from Los Angeles to

Las Vegas.

At this route the bus ticket price starts in USD 14.99 reaching till USD 94.00.

This travel takes around 4h 58m length.

The bus arrives at RTC South Strip Transfer Terminal, Harrah's Hotel and Casino - Las Vegas, NV, 3801 Las Vegas Blvd S, Las Vegas, NV, LAS VEGAS - 200 S MAIN ST, 4255 Spring Mountain Rd, Las Vegas -- Excalibur Hotel and Casino, 2055 N Las Vegas Blvd - North Vegas, 2055 N Las Vegas Blvd, Excalibur Hotel - Las Vegas, Las Vegas - Excalibur Hotel and Casino.

Check and buy Los Angeles x Las Vegas bus tickets here

Baltimore x New York

Find one or more bus timetable departures from Baltimore to

New York.

At this route the bus ticket price starts in USD 5.00 reaching till USD 44.50.

This travel takes around 3h 37m length.

The bus arrives at 7th Ave and 27th St, 87 pision St - New York, NY, 7th Ave & W. 33rd St - New York, NY, NEW YORK - 625 8TH AVE, 47 Chrystie St - New York, Midtown - 5th Ave and 31st St, 368 Park Avenue South - NYC, 156 E Broadway, New York (Port Authority), 14th Ave and 53th St, New York, NY - Port Authority Bus Terminal, 152 East Broadway - New York, NY.

Check and buy Baltimore x New York bus tickets here

What is the Best Mayab Bus Booking way?

The most comfortable and time saver method is buying your bus ticket online directly at http://www.ado.com.mx/.

Usually, you can buy online using a credit card.

Other options, less quick, is to book by phone or to go directly to the counter at the bus station.

More about getting bus tickets in United States

Mayab Ticket Cancellation, Exchange, and Refund

If you need to cancel, change your bus ticket or understand the company's policies, get in contact with Mayab.

Be aware that not every type of bus ticket fare is refundable.

Get in contact with Mayab customer services for detailed information on possible refunds.

Mayab phone number: 01 800 369 46 52

Mayab Discounts

The company offers special deals and reduced bus ticket fare for some travelers groups.

Check Mayab website for more details.

Mayab Luggage Rules

Check Mayab baggage policies before buy tickets.

Passengers must follow the rules on luggage limit of weight and size carried when traveling by this bus company.

For more details about the luggage rule, get in touch with the carrier.

Mayab Bus Fleet

The company has modern, safe and comfortable coaches.

The fleet guarantees a fabulous experience during the journey.

For long-distance trips, find:

- Air-conditioned

- Comfortable seats

- Reading lamps

- Toilets

Bus Travel Tips

Mayab reviews

Busbuster gathers a total of 18 Mayab bus customers reviews.

Customers reviews show what is the best and worse on Mayab services.

Find all you need to know about quality, punctuality, cleanliness, and staff behavior.

First, check the rates and then go for the reviews to get what best describes Mayab bus lines real experience.

Travel with Pets

If you want to travel with your animal, please verify if Mayab policies allow that.

Most of the time, bus companies only admit guide/assistance dogs for disabled persons.

Travel with Children

Children must travel with a legally responsible adult.

If traveling without a responsible person, they must present a parent signed and authorized document.

For more information, please get in contact with Mayab.

Travel for a Disabled Person

If disable passengers need some assistance during the bus trip, please request it before to Mayab staff.

Mayab Phone Number: 01 800 369 46 52

Boarding on Bus

The boarding procedure takes between 15 to 30 minutes.

Try to arrive at terminal or bus stop with at least an hour in advance for bus departure.

It is necessary to present a valid document of identification ID before getting on the bus.