Transportes Frontera

Transportes Frontera Bus Tickets And Schedules

Transportes Frontera bus routes

RoutesPrice(USD)
Monterrey to Tamazunchalefrom$37
Monterrey to Ciudad Vallesfrom$72
Durango to Gómez Palaciofrom$17
Monterrey to Matehualafrom$30
Matehuala to Monterreyfrom$30
Monterrey to Ciudad Victoriafrom$18
Nuevo Laredo to Monterreyfrom$22
Monterrey to Nuevo Laredofrom$26
Piedras Negras to Monterreyfrom$59
Potrero del Llano to Tampicofrom$13
Ciudad Valles to Ciudad Mantefrom$12
Ciudad Mante to Ciudad Victoriafrom$11
Tampico to Potrero del Llanofrom$11
Monterrey to San Luis Potosífrom$49
Ciudad Valles to Monterreyfrom$35

Check out the most searched bus routes and schedules by Transportes Frontera passengers, including the most popular destinations and the main cities served by the company for leisure or work trips

Transportes Frontera Reviews

The overall sentiment towards Transportes Frontera is mixed. Positive aspects noted include courteous drivers offering assistance and clean buses. However, several complaints indicate dissatisfaction with service reliability, such as unexplained delays and lack of communication about timings and destinations at the bus station. Overbooking issues, leading to chaos with seating arrangements, were also reported. While some customers appreciate specific staff behavior and cleanliness, organizational and logistical shortcomings have caused frustration, highlighting areas that need improvement.

Customer Experiences with Transportes Frontera: Insights from Recent Reviews

Transportes Frontera, a prominent player in the intercity bus service industry, has garnered a mixed bag of reviews from travelers. While many passengers commend the company for its affordability and friendly drivers, others voice concerns over cleanliness, punctuality, and overall service reliability. This article delves into customer experiences, highlighting both strengths and weaknesses gleaned from recent feedback.

Strengths That Shine

Transportes Frontera’s reputation for friendly and helpful drivers stands out prominently in customer reviews. Many passengers appreciate the personal touch that drivers add to their journeys:

  • Driver Friendliness: "I was feeling sick and one of the drivers gave me an antacid. He was very kind and courteous." This kind of customer care leaves a lasting impression and fosters loyalty.
  • Cleanliness: While cleanliness is highlighted as an area needing improvement, there are mentions of well-maintained buses: "Trip was good, clean bus and great driver!"
  • Affordable Pricing: Travelers often acknowledge the cost-effectiveness of traveling with Transportes Frontera, making it a go-to option for budget-conscious consumers.

Areas in Need of Improvement

Despite some positive experiences, numerous reviews point out several areas where Transportes Frontera struggles:

  • Punctuality Concerns: "We were barely 15 minutes out of the bus station when the bus pulled over and waited nearly 60 minutes. I have no idea why." Delays like this can disrupt travel plans and lead to frustration.
  • Cleanliness Issues: Some passengers report less than satisfactory conditions at terminals and on buses, suggesting the need for enhanced hygiene protocols.
  • Operational Challenges: "Sobrevendido, la gente se sentaba donde quería, no importan asientos reservados." This reflects significant operational flaws regarding seat assignments, which can cause discontent among passengers.

Recurring Themes in Customer Feedback

The feedback collected from various travelers reveals some common threads:

  • Booking Process: Many travelers find the booking experience straightforward, which contributes positively to their overall impression of the service.
  • Terminal Experience: "There are no postings for destinations at the bus station, so it's very confusing. How about a departure board?" Such operational drawbacks at terminal facilities can mar the travel experience and complicate logistics for customers.

What the Reviews Mean for Travelers

For travelers considering Transportes Frontera, reviews suggest a service that excels in customer service and affordability but requires significant attention to punctuality, cleanliness, and terminal operations. Prospective passengers looking for a budget-friendly option may find Transportes Frontera suitable, provided they are prepared for potential delays and the occasional unclean environment.

Improvement in operational management, especially regarding punctuality and customer communication at terminals, could enhance the overall travel experience. By addressing these weaknesses, Transportes Frontera could better meet customer expectations and solidify its reputation in the competitive transportation market.

Transportes Frontera Wordcloud

FAQ

Top passenger questions

Based on the main doubts and frequently asked questions from Transportes Frontera passengers, we have compiled a complete list of answers to help you on your next trip. If you still have questions, please contact our support team.

Booking and Managing Your Journey

Special Travel Needs and Services

Pet Policy

International Travel

On-Board Experience and Amenities

Pricing, Payment, and Tickets

Routes, Schedules, and Travel Planning

Special Travel Options and Seasonal Services

Travel Interruptions and Cancellations

Rewards, Affiliations, and Special Programs

Luggage and Special Items Transport

Safety, Insurance, and Emergency Procedures

Accessibility and Special Needs

Customer Support and Feedback

Address and Contact

Our team has prepared everything to make your experience on the website as simple, secure, and easy as possible. But if you still need to contact Transportes Frontera, just use the most convenient channel for you!

Phone: 01 800 507 5500

Phone:Transportes Frontera
01 800 507 5500

Email: vive@estrellablanca.com.mx

Email:Transportes Frontera
vive@estrellablanca.com.mx

Location: Avenida Poniente 140 859 02300 Azcapotzalco

Location:Transportes Frontera
Avenida Poniente 140 859 02300 Azcapotzalco

Website: www.estrellablanca.com.mx

Website:Transportes Frontera
www.estrellablanca.com.mx

The main companies are also here

MegabusFlixbusBrightlineAmtrakGreyhoundPeter Pan Bus