Southern Shuttle Bus Tickets And Schedules

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Southern Shuttle bus routes

Routes	Departure	Arrival	Duration	Price(USD)
Scottburgh to Durban	11:50 AM	1:15 PM	1h 25m	from$16
Margate to Vereeniging	4:25 AM	4:25 PM	9h 30m	from$27
Port Edward to Johannesburg	9:45 AM	3:30 AM	12h	from$33
Margate to Amanzimtoti	8:30 AM	10:30 AM	2h	from$11
Port Edward to Durban	4:00 AM	7:00 AM	3h	from$13
Durban to Margate	10:30 AM	12:30 PM	2h	from$11
Margate to Durban	8:30 AM	11:00 AM	2h 30m	from$11
Port Shepstone to Scottburgh	11:05 AM	12:00 PM	55m	from$12
Durban to Port Edward	10:00 AM	1:00 PM	3h	from$16
Port Shepstone to Durban	4:55 AM	7:00 AM	2h 5m	from$11
Durban to Amanzimtoti	3:30 PM	4:25 PM	55m	from$11
Port Shepstone to Amanzimtoti	4:55 AM	6:15 AM	1h 20m	from$11
Amanzimtoti to Durban	2:30 PM	3:00 PM	30m	from$11
Amanzimtoti to Margate	4:25 PM	6:00 PM	1h 35m	from$11
Durban to Scottburgh	4:00 PM	4:55 PM	55m	from$11

Check out the most searched bus routes and schedules by Southern Shuttle passengers, including the most popular destinations and the main cities served by the company for leisure or work trips

Southern Shuttle Reviews

Based on 11 reviews

55 Stars: 91%
44 Stars: 9%
33 Stars: 0%
22 Stars: 0%
11 Star: 0%

The overall sentiment toward Southern Shuttle is positive, with customers frequently praising the friendly and professional service provided by drivers. Passengers often appreciate the comfortable and clean conditions of the vehicles. Despite occasional delays attributed to traffic, effective communication from the company mitigates any negative impact, resulting in overall customer satisfaction. Most reviews highlight the courtesy and helpfulness of the staff, suggesting a strong focus on customer service.

Customer Experiences with Southern Shuttle: A Balancing Act of Comfort and Timeliness

Southern Shuttle has emerged as a popular choice for travelers seeking affordable transportation options. With a plethora of recent reviews, passengers have shared their experiences, highlighting both strengths and weaknesses of the service. This article delves into the key themes found in customer feedback, providing insights into what potential riders can expect.

Key Strengths

Several recurring themes in customer reviews denote a positive experience with Southern Shuttle:

Driver Friendliness: A noticeable number of passengers have commended the drivers for their friendly demeanor. One review noted, "The driver was very friendly," emphasizing the personal touch that can enhance a passenger's journey.
Comfort and Cleanliness: Customers frequently mention the comfort of the buses and the cleanliness of the vehicles. One satisfied rider stated, "Very professional. Clean combi, very good driver," illustrating the importance of these factors in their travel experience.
Ease of Booking: The booking process has received accolades for its simplicity and accessibility. Passengers appreciate the straightforward system to reserve their seats, making travel planning hassle-free.
Affordable Pricing: Many reviews celebrate the company's competitive rates, claiming it provides good value for the service offered.

Areas for Improvement

While many passengers enjoy their rides with Southern Shuttle, some negative feedback highlights areas where the service could enhance its offerings:

Punctuality Issues: Delays have been a common concern. One traveler experienced a delay of over an hour due to traffic but commented on positive communication during the situation, stating, "communication was good and the bus was comfortable so no complaints." While the service is appreciated, punctuality remains a key area for improvement.
Terminal Cleanliness: A few reviews noted that the cleanliness of terminals and waiting areas left something to be desired. Addressing this could greatly improve the overall customer experience.
Safety Concerns: Although not frequently mentioned, any mention of safety creates a need for Southern Shuttle to reinforce its commitment to passenger safety, addressing any concerns head-on to build trust with its customers.

Customer Anecdotes

A range of customer experiences encapsulates the variety of opinions surrounding Southern Shuttle. For instance:

"I did enjoy the journey so much so that I will recommend it to everyone," shared one enthused passenger, underscoring the company's potential to foster loyalty among riders.

"I was very impressed," remarked another satisfied customer, indicating that positive experiences are indeed frequent enough to warrant strong recommendations.

Insights for Travelers

For travelers considering Southern Shuttle, the reviews suggest a generally positive experience with notable strengths in customer service, pricing, and comfort. However, potential riders should also weigh the reported concerns regarding punctuality and cleanliness of terminals.

By addressing these areas for improvement, Southern Shuttle can enhance its service quality, ensuring that future passengers not only enjoy a pleasant ride but also arrive at their destinations on time and in a clean environment. Overall, the company stands as a viable option for budget-conscious travelers seeking reliability amidst the ups and downs of public transportation.

Southern Shuttle Wordcloud

Flexible Cancellations

Cancellation Policy

You may cancel your reservation up to 24 hours before departure without penalty.
If you cancel within 24 hours of departure, there is a cancellation fee of 50% of the ticket price.
No-shows are charged the full ticket price.
In the event of a delayed or cancelled bus service, Southern Shuttle will either offer a full refund or allow re-booking at no extra cost.
If Southern Shuttle is unable to honor a reservation due to circumstances beyond its control (such as weather or traffic), a full refund will be offered.

Smooth Luggage

Luggage Policy

Southern Shuttle allows passengers to bring one piece of luggage as long as it is not larger than 60 cm x 40 cm x 25 cm in size and does not exceed 10 kg.
Passengers may bring one piece of cabin baggage as long as it does not exceed 5 kg and does not exceed the dimensions of 40 cm x 30 cm x 20 cm.
Extra luggage fees may be applied at check-in. These fees vary depending on the destination.
Passengers may bring a small bag, handbag or laptop bag with them into the cabin.
All luggage should be labeled with the passenger's name and contact information.
Passengers are not allowed to bring sharp objects, explosives, weapons and flammable substances in their carry-on or checked luggage.
It is also prohibited to bring alcoholic beverages, drugs, and any other illegal items.
In some cases, additional taxes and fees may apply for luggage.

Pet-Friendly Guidelines

Pet Policy

Southern Shuttle allows passengers to bring domestic pets, such as cats and dogs, on board their buses.
Other animals, such as reptiles, birds, and rodents, are not allowed on board Southern Shuttle buses.
All pets must be accompanied by their owners, and placed in a container that fits comfortably underneath the seat.
No pets may be placed on the seat or in the aisles.
Passengers must inform the bus driver that they are bringing a pet before boarding the bus.
A passenger's pet must be kept under control at all times.
Pets must be vaccinated and have all necessary documentation to cross any borders, if applicable.
Passengers are responsible for any damage caused by their pet.
Southern Shuttle reserves the right to refuse to carry any pet that is not in compliance with these policies.

Address and Contact

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