Shortline bus tickets
Shortline Bus Tickets, Schedules, and Fare Prices
Shortline FAQ
Frequently Asked Questions
How does Shortline handle special requests like extra luggage?
expand_more- Passengers with extra luggage can contact Shortline customer service in advance to make arrangements. Additional fees may apply for extra luggage beyond the standard allowance.
Does Shortline provide in-transit entertainment options like movies or music?
expand_more- Shortline strives to enhance the travel experience by offering in-transit entertainment options such as movies and music to keep passengers entertained throughout their journey.
How does Shortline handle delays and cancellations?
expand_more- Shortline handles delays and cancellations by promptly communicating the reasons and expected duration of the delay or cancellation. They work to provide alternative travel options and possible compensation where applicable to minimize inconvenience for passengers.
Are there charging ports, Wi-Fi, and bathrooms on Shortline?
expand_more- Passengers can enjoy the convenience of charging ports and Wi-Fi, as well as well-maintained restrooms on Shortline buses.
Can I cancel or change my Shortline bus ticket?
expand_more- Yes, Shortline provides flexibility for passengers to cancel or change their bus tickets. However, it's essential to review their cancellation and change policies as they may vary based on the type of ticket purchased.
Do you need an ID to get on the bus?
expand_more- Yes, you may need to present a valid ID when boarding a Shortline bus. The specific ID requirements may vary based on the route and ticket type. It's advisable to have a form of identification with you when traveling on Shortline.
Are there any discounts or loyalty programs available?
expand_more- Shortline offers various discounts and loyalty programs for frequent travelers. Passengers can enjoy special fares for seniors, students, military personnel, and children. Additionally, they provide loyalty programs that offer points for every trip, which can be redeemed for future travel benefits.
Does Shortline offer any premium features like extra legroom or movies?
expand_more- Shortline provides premium features including extra legroom and movie screenings to enhance the overall comfort and enjoyment of the travel experience.
How many total passengers fit on a Shortline bus?
expand_more- A typical Shortline bus can accommodate a substantial number of passengers, providing ample seating capacity for a comfortable and enjoyable journey.
How can I find the schedule for a specific Shortline route?
expand_more- To find the schedule for a specific Shortline route, visit the Shortline website and navigate to the 'Schedules' section. Enter the origin, destination, and date to view the timetable.
What are the benefits of using Shortline for business travel?
expand_more- Shortline offers several benefits for business travel, such as reliable and comfortable transportation, flexible schedules, onboard amenities, and the option for corporate accounts to streamline booking and payments. Additionally, the convenience of onboard Wi-Fi and power outlets makes it conducive for work while traveling.
Does Shortline have any affiliations with travel organizations or clubs?
expand_more- Shortline has partnerships with various travel organizations and clubs, offering special discounts and perks to members of affiliated groups. Check the website for details on current affiliations.
Do you have to print your Shortline ticket?
expand_more- No, passengers do not have to print their Shortline tickets. Shortline accepts electronic tickets, which can be displayed on a smartphone or tablet. It's important to ensure that the screen brightness is adjusted to allow the ticket QR code to be scanned easily.
What are the luggage allowances and restrictions on Shortline?
expand_more- Shortline allows one checked bag and one carry-on per passenger. Checked bags must not exceed 50 pounds and 62 linear inches. Carry-on bags should fit in the overhead compartment or under the seat.
What are Shortline's policies regarding travel interruptions and delays?
expand_more- Shortline's policies regarding travel interruptions and delays are focused on providing passengers with timely and transparent information regarding the nature and duration of the delay. They aim to keep passengers informed about the situation and potential alternative travel arrangements.
How can I contact Shortline customer service?
expand_more- To contact Shortline customer service, you can reach out via phone at +1-800-631-8405. Additionally, you can email their customer support team at info@shortlinebus.com. For further assistance, you can visit their official website and use the contact form to submit your inquiries.
Can you pick up 'will call tickets' at the station?
expand_more- Yes, Shortline allows passengers to pick up 'will call tickets' at the station. It's essential to bring a valid photo ID and the credit card used to purchase the tickets. It's recommended to arrive at the station with sufficient time before the departure to complete the ticket pickup process.
What are the most popular Shortline routes?
expand_more- Shortline operates popular routes including NYC to Woodbury Common Premium Outlets, NYC to Stewart International Airport, and NYC to Binghamton.
Does Shortline offer services for special events like festivals, concerts, or sports events?
expand_more- Absolutely, Shortline provides special services for events like festivals, concerts, and sports events. This may involve extra buses, convenient routes, and adjusted schedules to ensure seamless transportation for attendees. Keep an eye out for event-specific travel options when planning your trip with Shortline.
Does Shortline offer a rewards or loyalty program?
expand_more- Shortline currently does not offer a rewards or loyalty program for its bus services. However, they do provide other benefits for regular travelers.
What facilities are available for passengers with special needs?
expand_more- Shortline provides facilities for passengers with special needs, including wheelchair-accessible buses and designated seating areas. The buses are equipped with features like wheelchair lifts, ramps, and priority seating to cater to the specific requirements of passengers with disabilities. Additionally, passengers with special needs can request assistance from the drivers for a smooth travel experience.
Can passengers bring bicycles or sports equipment on Shortline bus?
expand_more- Yes, Shortline permits passengers to bring bicycles and sports equipment on their buses subject to specific guidelines and fees.
Are there group discounts or special rates?
expand_more- Shortline offers attractive group discounts and special rates for large groups traveling together. These benefits can make group travel more cost-effective and convenient for organizations, school trips, and other group outings.
Does Shortline offer corporate accounts or services for business travelers?
expand_more- Yes, Shortline offers corporate accounts and specialized services tailored to the needs of business travelers. These include streamlined booking processes, central payment options, and personalized travel management solutions.
Are there special rates or services for students and young travelers?
expand_more- Shortline extends special rates and services for students and young travelers, making it an affordable and convenient transportation option for educational trips, travel between campuses, and leisure travel for youths.
What amenities, facilities, and services are available to passengers traveling with infants and toddlers?
expand_more- Passengers traveling with infants and toddlers on Shortline can access amenities like priority seating, diaper changing facilities, and assistance from friendly staff to ensure a comfortable journey for the whole family.
How does Shortline handle customer complaints and feedback?
expand_more- Shortline takes customer complaints and feedback seriously. They have a dedicated customer service team that works to resolve issues promptly. Customers can submit their complaints through the official website or by contacting the customer service hotline. Feedback is used to improve services and ensure a positive travel experience.
How does the Shortline e-ticket work?
expand_more- Shortline's e-ticket is a convenient and paperless method of ticketing that allows passengers to board the bus by simply presenting the e-ticket on their mobile device. Upon booking, passengers receive an email with the e-ticket and can also access it via the Shortline mobile app.
Are there special routes or services available during major holidays and peak seasons?
expand_more- Yes, Shortline offers special routes and services during major holidays and peak seasons to accommodate increased travel demand. These services may include additional buses, extended operating hours, and dedicated routes to popular holiday destinations.
Can passengers travel with pets on Shortline?
expand_more- Yes, passengers can travel with pets on Shortline buses. It allows small pets in carriers that can be placed under the seat in front of the traveler.
What are the guidelines and fees for bicycle transport and sports equipment on Shortline?
expand_more- Passengers need to inform Shortline in advance if they plan to bring bikes or sports equipment. There are additional fees, and the items must meet certain size and weight requirements. Contact customer service for detailed guidelines.
What amenities are available on Shortline?
expand_more- Shortline offers a range of amenities including comfortable seating, air conditioning, and onboard restrooms for passenger convenience.
Can Shortline accommodate large groups or private bookings?
expand_more- Yes, Shortline can accommodate large groups and private bookings, providing a seamless travel experience with dedicated assistance and tailored arrangements for group travel needs.
Is there food and beverage service available for purchase on Shortline?
expand_more- Shortline provides food and beverage services for purchase, offering a variety of options to cater to passengers' preferences.
What are the pricing tiers for Shortline tickets?
expand_more- Shortline offers different pricing tiers for tickets, including standard fares, senior fares, and child fares. Additionally, they have discounts for active military personnel and veterans. It's advisable to check their website or contact customer service for the most current pricing information and any available promotions.
How can I plan a trip with multiple Shortline routes?
expand_more- When planning a trip with multiple Shortline routes, use the 'Trip Planner' feature on the Shortline website. Enter the starting point, destination, and travel date to receive a comprehensive trip itinerary.
Does Shortline offer gift cards or travel vouchers?
expand_more- Yes, Shortline offers gift cards and travel vouchers that can be purchased online or at select ticketing outlets. These are perfect for gifting travel experiences or as convenient payment options for frequent travelers.
Can passengers access streaming services on board?
expand_more- Passengers can access streaming services on board Shortline buses, allowing them to enjoy their favorite shows, movies, and music while traveling.
How accessible are Shortlinees for passengers with mobility issues?
expand_more- Shortline buses are generally accessible for passengers with mobility issues. Most Shortline buses are equipped with wheelchair lifts or ramps, and have designated spaces for wheelchair users. Additionally, the drivers are trained to assist passengers with disabilities, ensuring a safe and comfortable travel experience.
Are there any packages or options for digital nomads or those traveling for work?
expand_more- Shortline provides packages tailored to digital nomads and business travelers, offering perks such as flexible ticket options, onboard work-friendly amenities, and access to exclusive travel deals. These packages enhance the travel experience for those working while on the move.
What are some common issues faced by Shortline customers, and how are they resolved?
expand_more- Some common issues faced by Shortline customers include scheduling discrepancies, ticketing problems, and occasional service interruptions. Shortline addresses these issues by offering flexible rebooking options for affected customers, providing timely updates regarding schedule changes, and issuing refunds in the case of service disruptions.
What are the requirements and guidelines for bringing pets on board?
expand_more- Passengers must ensure that the pet is in a secure carrier and that it does not disturb other passengers. Additionally, pets must be clean and well-behaved during the journey.
Do infants have special discount on bus tickets?
expand_more- Infants typically travel for free or at significantly discounted rates when accompanied by a paying adult on Shortline buses. This policy is designed to provide affordability and convenience for families traveling with young children.
Are there specific documents or requirements for Shortline trips crossing international borders?
expand_more- Traveling with Shortline across international borders may require passengers to present a valid passport and any necessary visas for entry into the destination country. It is essential to check the passport and visa requirements well in advance and ensure compliance with the border control regulations of all countries involved in the journey.
What health and hygiene measures does Shortline follow?
expand_more- Shortline follows stringent health and hygiene measures to ensure passenger safety, including regular cleaning and sanitization of buses and facilities.
Are there special accommodations or services for senior citizens?
expand_more- Shortline provides special accommodations and assistance for senior citizens, including priority boarding, comfortable seating, and additional support to ensure a pleasant and smooth travel experience.
How are passengers compensated or assisted in the event of unexpected delays?
expand_more- In the event of unexpected delays, Shortline assists passengers by providing information about the cause and expected duration of the delay. Compensation may be offered based on the company's policies, and alternative travel arrangements are facilitated to ensure minimal disruption for passengers.
What is Shortline schedule?
expand_more- The Shortline schedule refers to the timetable of bus departures and arrivals for its various routes. The schedule can be accessed online via the Shortline website's 'Schedules' section.
What are the policies for traveling with children on Shortline?
expand_more- Shortline has policies in place to ensure safe and comfortable travel for children. This includes age-specific guidelines for unaccompanied minors, seat reservation options, and accommodation for strollers and child safety seats.
What are the policies regarding bringing personal food and drinks on board the bus?
expand_more- Shortline permits passengers to bring personal food and drinks on board, offering the flexibility to enjoy their preferred snacks and beverages during the journey.
How can I book a ticket for Shortline?
expand_more- Booking a ticket for Shortline buses can be conveniently done through their official website or mobile app. Simply select your departure and arrival locations, choose your travel date, and follow the prompts to complete the booking process.
Do you need an ID for bus, and is it possible to travel without one?
expand_more- While ID requirements for bus travel with Shortline may vary, it is generally recommended to carry valid identification. Some routes or ticket types may require ID for boarding. To ensure a smooth travel experience, it's best to have an ID with you when using Shortline services.
What are Shortline's safety protocols and standards?
expand_more- Shortline prioritizes the safety and well-being of its passengers. The company adheres to rigorous safety protocols and standards to ensure a secure travel environment. These include regular maintenance of vehicles, thorough driver training, adherence to speed limits, and strict compliance with transportation regulations. Additionally, Shortline conducts periodic safety audits to uphold these high standards.
Do senior citizens get any discounts or special rates?
expand_more- Yes, senior citizens are eligible for discounted fares and special rates when traveling with Shortline. These discounts are designed to make travel more affordable and accessible for older passengers.
Does Shortline offer travel insurance options?
expand_more- Shortline does not offer travel insurance options directly. However, passengers are advised to check with their personal insurance providers or travel agencies for any travel insurance coverage that may apply to their bus journey. Ensuring adequate travel insurance coverage is always recommended for a worry-free travel experience.
How can customers benefit from regular travel with Shortline?
expand_more- Frequent travelers with Shortline benefit from discounted fares, priority boarding, and access to exclusive travel packages and promotions. The company aims to provide added value to their regular commuters.
Shortline accepts which payment methods?
expand_more- Shortline accepts various payment methods including credit cards, debit cards, and mobile payment options. It's advisable to check their official website for the most up-to-date information on accepted payment methods to ensure a smooth booking experience.
Shortline reviews and rating
3 stars from 11 reviews
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I had a really bad bus trip experience. Shortline needs to do a better job.
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Quiet
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Quiet
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I had a really bad bus trip experience. Shortline needs to do a better job.
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Good service good cleaning
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Nice que buen viaje amable el conductor todo super
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We took the new "platinum service" from Ithaca to NYC. The bus was supposed to leave at 8:00 but it didn't show up until 8:20. The Wifi didn't really work. And those snacks and drinks they advertise, are they coming in the mail?
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This site is horrible. The advertised price is not always the price of the ticket. At first it says my ticket is 19$ when I go to pay for it the price is 49$. How is it that the price of the ticket on here is more than if I were to buy it at the ter
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ok
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Good
Shortline contact
- shortlinecustomerservice@coachusa.com
- 845-610-2600
- http://us.megabus.com/
- 66 Tetz Road Chester, NY 10918
All you need to know about Shortline
All About Shortline
ShortlLine bus company is one of many from Coach USA, a Stagecoach group transportation company.
Coach USA Shortline bus tickets prices are available here for information only.
For purchase, use the official website or also find bus booking on online travel agencies.
It's available local buses, commuter buses and daily intercity bus services from them.
You can find many ShortLine bus schedule in the New York metropolitan area.
Shortline bus services cover the lower part of New York State and Ridgewood, NJ & Upstate NY.
Also running along Route 17, from Long Island to Southern Tier corridor (via Middletown and Monticello).
Daily helping students from great region colleges and universities.
It assists Cornell University, SUNY Alfred, Binghamton University, SUNY Albany, and intermediate points.
Binghamton is the central hub for all these bus routes.
Find Shortline convenient service between Newark Liberty International Airport and Midtown Manhattan.
It's called Newark Airport Express.
Buses run between the airport & Midtown Manhattan every 15 to 30 minutes, 365 days a year.
How is the Shortline Coach?
The Shortline bus coach provides many of amenities for a comfortable bus trip.
Find spacious storage compartments, and:
- Climate control with A/C
- Reclining seats and armrests
- Footrests
- Window shades
- Wheelchair accessibility
- Audio system
- Video system
- Lavatory
What are Shortline Schedules?
There are two shortline services.
Ithaca Platinum Shortline.
A Premium Express non-stop service between Ithaca and New York City operating seven days a week.
And Short Line Bus Network.
A Regular daily service between points in New York, New Jersey and Pennsylvania.
Mostly bus trips to New York start or end at Shortline Bus Port Authority Stop.
Shortline Ithaca to NYC
Departure at Cornell, North Campus, CC Lot
Northcross Rd, Ithaca, NY View on Map
(Stops for pick ups first at Cornell West Campus Baker's Flagpole and then at State Street Terminal)
Arrival at Port Authority Bus Terminal: 625 8th Ave, New York, NY View on Map
The trip takes around 4 hours.
More details about Shortline bus Ithaca-NY to New York City-NY
Shortline NYC to Ithaca
Departure at Port Authority Bus Terminal
625 8th Ave, New York, NY View on Map
(Stops for drop offs first at State Street Terminal then at Cornell West Campus Baker's Flagpole)
Arrival at Cornell, North Campus, CC Lot Northcross Rd, Ithaca, NY View on Map
The trip takes around 4 hours.
More details about Shortline bus New York City-NY to Ithaca-NY
Also get to know other main Shortline Bus Routes.
Shortline Bus Binghamton to NYC
Departure at Coach USA-Shortline Bus Terminal (Greater Binghamton Transportation Center)
81 Chenango St, Binghamton, NY View on Map
Arrival at Port Authority Bus Terminal
625 8th Ave, New York, NY View on Map
The trip takes around 3 hours.
More details about Shortline Binghamton-NY to New York City-NY
Shortline Bus Middletown to NYC
Departure at Shortline Terminal Agency
14 Railroad Ave, Middletown, NY View on Map
Arrival at Port Authority Bus Terminal
625 8th Ave, New York, NY View on Map
This bus trip takes around 1 hour and 50 min.
More details about Shortline Middletown-NY to New York City-NY
Is there any Shortline Discounts?
To get Shortline discounts, join the Join FREE V.I.P. Student Travel Club program.
This program allows you to get special bus ticket fares.
Know more about Shortline bus discounts here.
Others Shortline Frequent Asked Questions
How to contact Shortline for lost and found? How to proceed on Shortline bus ticket cancellation? Or any other Shortline info?
For general inquiries, Shortline bus phone number is 845-610-2600 or 845-610-2642.
Also, another available number is 800-631-8405.
If it's not an urgent matter, you can email the company at shortlinecustomerservice@coachusa.com