Satam Bus Tickets And Schedules

• Cancellation 24 hours prior to the trip: If you cancel the ticket 24 hours before the trip, you could be eligible for a full refund. However, this may be subject to certain conditions and a cancellation fee may be deducted.
• Cancellation within 24 hours of the trip: If you cancel the ticket within 24 hours of the trip, you may not receive a full refund. The refundable amount would be determined based on Satam's cancellation policy for last-minute cancellations.
• Non-cancellation of ticket: If you don't cancel the ticket and fail to make your trip, Satam might consider it as a 'No Show'. Usually, 'No Show' situations don't qualify for any refund.
• Partial cancellation: If more than one ticket has been booked under a single reservation, and only some of them are being cancelled, it may fall under the partial cancellation policy of Satam. In such cases, the refund would be calculated based on how many tickets are being cancelled.
• Cancellation due to unforeseen circumstances: In cases of extreme weather conditions or any other unforeseen circumstances causing trip cancellation from Satam's end, passengers are usually eligible for a full refund or rescheduling without any extra charge.
• Cancellation due to personal emergency: If you need to cancel due to a personal emergency, Satam might offer a full or partial refund, based on bus's cancellation policy terms. Proper proof may have to be presented in such scenarios.
• Online cancellation: You can cancel your ticket online on Satam’s official website. The refund will be processed to the original method of payment.

Typical Pet Policy for public transportation in Italy:

• Small pets are generally allowed on buses but must be kept in a carrier or cage.
• The size of the carrier or cage should fit under your seat or in your lap without obstructing the passageways.
• Pets must be kept under control at all times and must not cause any disturbance to other passengers.
• For larger pets, permission should be obtained in advance from the bus company. It's usually at the driver's discretion.
• Most of the time, Guide dogs for visually impaired passengers are allowed on buses without restriction, but it is always better to confirm beforehand.
• There may be restrictions during peak times such as rush hours.
• Pets may need to be muzzled depending on the bus company’s policy.

Allowed Pets:

• Small dogs
• Cats
• Small birds
• Small rodents (hamsters, guinea pigs, etc.)

Disallowed Pets:

• Larger animals such as big size dogs might not be allowed unless permission is obtained, and they are appropriately muzzled and leashed.
• Any kind of dangerous or venomous animals such as snakes, spiders, etc.