Oxford Tube Bus Tickets And Schedules

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Oxford Tube bus routes

Routes	Departure	Arrival	Duration	Price(USD)
Oxford to Southampton	4:00 AM	8:25 AM	4h 25m	from$40
Oxford to Colchester	11:15 PM	5:50 AM	6h 35m	from$65
Oxford to Norwich	7:40 AM	2:25 PM	6h 45m	from$42
Oxford to Taunton	11:15 PM	11:55 AM	12h 40m	from$45
London to Oxford	7:45 PM	9:20 PM	1h 35m	from$19
Oxford to Margate	5:30 PM	11:30 PM	6h	from$39
Oxford to Great Yarmouth	11:00 AM	6:15 PM	7h 15m	from$58
Oxford to Edinburgh	6:50 PM	6:50 AM	12h	from$72
Oxford to London	5:00 PM	6:43 PM	1h 43m	from$19
Oxford to Winchester	5:30 PM	10:25 PM	4h 12m	from$38
Oxford to Poole	5:10 AM	11:05 AM	5h 55m	from$50
Oxford to Cardiff	6:10 PM	12:25 AM	6h 15m	from$39
Oxford to Dorchester	1:00 PM	8:10 PM	7h 10m	from$44
London to Oxfordshire	2:25 AM	3:46 AM	1h 21m	from$20
London to Bicester	1:00 AM	2:36 AM	1h 36m	from$19

Check out the most searched bus routes and schedules by Oxford Tube passengers, including the most popular destinations and the main cities served by the company for leisure or work trips

Oxford Tube onboard features

Enjoy a comfortable and convenient journey with a range of onboard features designed to make your travel experience enjoyable and stress-free. Whether you’re traveling for business or leisure, these amenities ensure you arrive refreshed and ready.

What's included

Air Conditioning
WiFi
Standard Seat
Power Outlet
Bathroom

Oxford Tube Reviews

The overall sentiment towards the Oxford Tube is mixed. While many users appreciate the comfort, helpful staff, and affordability, significant dissatisfaction arises due to service reliability issues and app-related problems. Common complaints include frequent bus delays, full buses, and inaccurate timetable information, which are exacerbated by a problematic mobile app. Users also express frustration over the requirement to print digital tickets, which many find outdated and inconvenient. Additionally, there are reports of rude drivers and non-functioning amenities such as WiFi and air conditioning. Although priced attractively compared to trains, these operational inefficiencies deter users.

Analyzing Customer Experiences: The Oxford Tube Service

The Oxford Tube plays a vital role in facilitating travel between Oxford and London, offering an alternative to the train. However, the service has not been without its criticisms, with various reviews spotlighting its strengths and weaknesses.

Key Strengths of the Oxford Tube

Driver Friendliness: Many passengers report positive interactions with drivers. One customer shared, “The bus drivers are so nice and very helpful. Special recognition to Jai. Nice and so polite.”
Affordable Pricing: The service is generally seen as economical, especially compared to train fares. A satisfied commuter noted, “I chose the Oxford Tube because it was good value for money.”
Comfortable Coaches: Many users appreciate the comfort of the vehicles, specifically mentioning the aesthetic and spatial design as a favorable aspect.
Convenience of Booking: Passengers acknowledge that booking is straightforward, although this is mixed with occasional app issues.

Notable Weaknesses

Punctuality Issues: Delays appear to be a recurring theme, with comments such as, “The timetable is fiction,” indicating frustration over inconsistent service schedules.
Cleanliness Concerns: Multiple reviews highlight issues with cleanliness on the buses and in the terminals. One user lamented, “The toilets look like a war zone,” while others expressed dissatisfaction with the overall maintenance.
App and Ticketing Problems: Numerous customers encountered issues with the Oxford Tube app and ticket validity. A disgruntled passenger stated, “Wasted £12 on buying a ticket from the app... the whole ticket will expire within 15 minutes of activation.”
Driver Attitudes: While many drivers are praised, there are notable instances of rude behavior, with one complainant reporting, “He was giving information but didn’t even acknowledge me,” revealing inconsistency in service quality.

Recurring Themes in Customer Feedback

Passengers have consistently highlighted a few themes during their travels with the Oxford Tube:

Satisfaction with the Booking Process: While the booking procedure is generally appreciated, users frequently express frustration about app malfunctions that impact ticket access.
Punctuality and Reliability Criticisms: Many users reported delays and issues with buses not appearing as scheduled, leading to extensive waits, particularly during peak travel times.
Apprehension Over Cleanliness and Safety: Concerns regarding bus cleanliness and the state of terminals often appear in reviews, impacting overall customer satisfaction. As one traveler expressed, “Air conditioning on the bus wasn't working... it’s dangerous for the elderly.”

Customer Anecdotes

The following customer quotes exemplify the mixed experiences passengers have had:

“The coach itself was comfortable but the app has been a disaster. I had to pay a second time for a ticket because the app didn’t work.” – Anonymous

“I used the Oxford Tube for the first time as the trains were on strike. The buses were full and after hours of waiting in the rain, I had to give up and go home.” – Anonymous

“The staff does deserve praise, but their policies on ticketing need a revamp. It’s unreasonable to need a printed ticket in this day and age.” – Anonymous

Concluding Insights

Customer reviews suggest that while Oxford Tube offers a very necessary service bridging Oxford and London, there are significant areas that warrant improvement. The driver friendliness is commendable, and the pricing remains a substantial draw. However, to meet and exceed customer expectations, the company should prioritize:

Improving punctuality and communication regarding delays.
Investing in cleanliness and maintenance of both buses and terminals.
Addressing technical issues with the app and revising ticketing policies to prevent confusion and double charging.

By focusing on these areas, the Oxford Tube could enhance the quality of service offered and build stronger relationships with its commuting base.

Oxford Tube Wordcloud

Flexible Cancellations

Cancellation Policy

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In the country where code equals to gb, Oxford Tube has a strict cancellation policy.
If a customer cancels or changes their booking more than 24 hours before departure, they will receive a refund or credit note.
Cancellations or changes within the 24 hours before departure will not be refunded, but customers may be offered a credit note.
No-shows will not be refunded or credited.
In the event of a traffic disruption, such as a road closure or a bus breakdown, Oxford Tube will provide a refund or credit note.
If a customer has to cancel their booking due to illness or injury, Oxford Tube will provide a full refund if a doctor's note is provided.
In the event of a force majeure, such as a terrorist attack or natural disaster, Oxford Tube will provide a refund or credit note.

Smooth Luggage

Luggage Policy

Oxford Tube only allows two personal items per passenger: one small personal item (such as a handbag or laptop bag) and one larger item (such as a suitcase).
Items such as prams, pushchairs and bikes must be folded before boarding the Oxford Tube.
All passengers must be able to carry their own items and place them in the overhead luggage racks provided.
Luggage must be labelled with the owner's name and address.
Each item of luggage must not exceed 15kg in weight.
No items will be accepted onto the Oxford Tube which are considered hazardous or dangerous, such as flammable liquids and gases, explosives, chemicals, firearms and other weapons.
No items that are considered unhygienic, offensive or illegal will be accepted.
The Oxford Tube reserves the right to refuse any items which are considered to be too large, too heavy or otherwise unsuitable for carriage.
Extra taxes on luggage may apply.

Pet-Friendly Guidelines

Pet Policy

Oxford Tube allows passengers to bring pets with them, as long as they are in an appropriate pet carrier.
The carrier must be leak-proof, secure and well ventilated.
Only one pet is allowed per passenger.
The pet must not be allowed to roam freely in the bus.
Pets that are allowed to travel include cats, dogs, small caged animals and household birds.
Animals that are not allowed to travel include rodents, reptiles and exotic animals.

Address and Contact

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