Moventis Sarfa Bus Tickets And Schedules

Here is the detailed cancellation policy for Moventis Sarfa:

• Standard Tickets: For standard purchased tickets, you can fully refund up to 2 hours before the departure time. After this period, refund is not possible.
• Promotional Tickets: Tickets bought under some promotional offers may not be eligible for cancellation and refund. It is recommended to check the terms of the promotional offer at the time of booking.
• Online Bookings: If you have booked your ticket online, you can cancel it via the website itself. In this case, you have to apply for the cancellation at least 2 hours prior to departure.
• Offline Bookings: If you have made the booking at a bus station or a travel agency, you need to contact them directly for cancellation and refund, again at least 2 hours in advance.
• Cancellations by the Company: If the bus journey is cancelled by the company, passengers are entitled to a full refund of the ticket price. The company, however, is not responsible for any other costs or losses that may be incurred due to the cancellation.
• No-shows: If you do not show up for your bus journey and do not cancel the ticket, you are not eligible for any refund.

Note: The refund may take some time to be processed and reflect in your account, so don't panic if it doesn't show up immediately after cancellation. Always remember to check the specific terms and conditions at the time of your booking.

Moventis Sarfa Luggage Policy

• Each passenger is allowed to carry one piece of hand luggage, free of charge, as long as it does not exceed the dimensions of 40x30x25 cm.
• For additional luggage, passengers are permitted up to 30 kg of luggage, divided in a maximum of two pieces.
• The luggage must be suitably packed and closed. Fragile items are transported at the owner's risk.
• Large items such as bikes, surfboards, or skis might be transported, subject to available space in the bus hold and after paying an additional fee.
• Moventis Sarfa is not responsible for any damage or loss to luggage during travel. It recommends passengers to take out their own travel insurance to cover expensive items.

Extra Taxes on Luggage

• There are no extra taxes on regular luggage as long as the maximum weight and number of items does not exceed the given limit.
• For large items like bikes, surfboards, or skis, extra fees may apply, depending on availability of space.

Allowed and Prohibited Items on Moventis Sarfa

Allowed Items:

• Personal items like clothes, shoes, toiletries that fit within the allowed luggage dimensions.
• Portable electronic devices, such as laptops, cameras, cell phones, etc.

Prohibited Items:

• Weapons of any kind, including replicas and ammunition.
• Explosive, flammable, or other dangerous substances.
• Substances that are poisonous or hazardous to health.
• Anything illegal under Spanish and international law.