Intercity Xpress: Cheap bus tickets

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Address and Contact

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Phone: 087 150 1895

Phone:Intercity Xpress
087 150 1895

Email: customercare@intercity.co.za

Email:Intercity Xpress
customercare@intercity.co.za

Location: Rissik St, Park City, Johannesburg, 2094, South Africa

Website: intercity.co.za

Website:Intercity Xpress
intercity.co.za

Flexible Cancellations

Cancellation Policy

cancellation_policy policy
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  • Canceling a booking: You can cancel a booking up to 24 hours before travel. Cancellations must be made through the website, telephone, app or travel agents.
  • Refunds: You will receive a full refund if you cancel 24 hours or more before travel. If you cancel later than 24 hours before travel, you will receive a refund minus the cancellation fee.
  • Changes to Travel Time or Date: You can change your travel time or date up to 24 hours before travel provided the route and date are available. Changes must be made through the website, telephone, app or travel agents.
  • No Shows: If you fail to show up for travel, no refund will be given.
  • Cancellations due to Force Majeure: Intercity may cancel a trip due to adverse weather conditions or other circumstances beyond our control. In such cases, you will be refunded in full.

Smooth Luggage

Luggage Policy

luggage_policy policy
  • Passengers traveling on Intercity in za are allowed to carry two pieces of carry-on luggage, each not exceeding 75cm x 35cm x 25cm and weighing no more than 10kg.
  • In addition to the two pieces of carry-on luggage, passengers may bring an additional small bag measuring no more than 20cm x 20cm x 10cm.
  • Passengers are not allowed to bring any oversized items, such as large backpacks, large suitcases, large strollers, or large sports equipment. All items must fit in the overhead storage bins or under the seat in front of the passenger.
  • Passengers are allowed to bring small items, such as a laptop, purse, or briefcase, on board the bus for free.
  • Passengers are responsible for any additional taxes or fees on luggage that exceeds the allowed size and weight limit.
  • Passengers are not allowed to bring any dangerous items, such as weapons, flammable materials, or explosives, on board the bus.

Pet-Friendly Guidelines

Pet Policy

pet_policy policy
  • Intercity in za allows small pets in cages or pet carriers to travel with passengers.
  • The cage or pet carrier must be big enough for the animal to stand up, turn around, and lie down comfortably.
  • The pet and cage/carrier must fit in the space between the passenger's feet.
  • Pets must remain in the cage/carrier while traveling.
  • The pet must remain quiet during the journey and not cause disruption or annoyance to other passengers.
  • The animal must not be a danger or nuisance to other passengers.
  • Passengers may bring cats, dogs, birds, and other small animals on board.
  • Passengers are not allowed to bring reptiles, amphibians, and other exotic animals on board.