Intercity Xpress Bus Tickets And Schedules

Bus Onboard Services

Experience Full Luxury Bus Travel with Intercity Xpress. For budget travel, check Eagle Liner.

• Free Wi-Fi: Available on select buses.
• Onboard Restrooms: Available on some buses, especially for long routes.
• Entertainment Systems: Available on some buses with options such as seat-back or overhead screens.
• USB Charging Ports
• Comfortable Seats
• Climate Control

Onboard Features Tour

More Buses Features

Luggage

Carry-On Baggage

• Maximum size: 25 kg allowed as carry-on.
• Must fit: Under the seat or in the overhead compartments.

Checked Baggage

• Allowance: One piece of luggage weighing up to 25 kg is allowed free of charge.
• Excess Baggage: Any additional luggage will incur a charge of R5 per kg.
• Oversized Luggage: Allowed with an additional fee.

Bulky Baggage

• Limit: One additional bulky item per passenger is allowed.
• Fee: Extra charges apply based on space availability.

Pets Policy

No other pets are permitted.

Service Animals Exception: Only trained guide dogs are allowed on board to assist visually impaired passengers.

Disabilities and Reduced Mobility

• Priority Seating: Available for elderly passengers and those with disabilities.
• Wheelchair Access: Buses are equipped with accessibility features such as ramps and seating for those with mobility challenges.

Intercity Xpress Customer Care

Contact for any special requirements in advance before traveling.

✉️ Email: customercare@intercity.co.za

💬 Whatsapp: +27 79 786 9989

📞 Call Center: +27 79 786 9989

Reserved Seats

• Seats are assigned on a first-come, first-serve basis.
• Seat selection is not available during booking.

Bus Ticket Cancellation and Refunds

Cancellation Policy

Cancellations are allowed up to 6 hours before departure, with a 20% cancellation fee.

Missed Bus

You may cancel or rebook up to 6 hours before departure.

Refunds

Refunds are available within the specified cancellation period. Missed departures are not refundable.

Bus Ticket Changes

Rebooking

Allowed up to 3 hours before departure with a 20% rebooking fee.

Price Difference

Any fare difference must be paid if upgrading, or credited if the new ticket is cheaper.

Boarding Requirements

• You must present either a ticket on your phone or a printed ticket.
• Show the same ID used during booking.

Traveling with Children

• Children under 3: Travel for free if seated on a parent’s lap.
• Children 3 to 12: Receive a 15% discount on peak season tickets and a 20% discount on off-peak tickets.
• Children under 12 cannot travel alone.

Intercity Xpress Bus Routes Map

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Official Sources

Terms & Conditions: https://www.intercity.co.za/terms-conditions/

Frequent Asked Questions: https://www.intercity.co.za/faq/

Services: https://www.intercity.co.za/conditions-of-carriage/

Social Page: https://www.facebook.com/Intercity.EagleLiner