Integrity Coach Lines Bus Tickets And Schedules

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Flexible Cancellations

Cancellation Policy

Integrity Coach Lines reserves the right to cancel a trip at any time due to unforeseen circumstances.
If a trip is cancelled, the customer will be notified and given the option to rebook the trip or receive a full refund.
If a customer cancels a trip, any prepaid fares will be refunded as long as the cancellation is received at least 48 hours prior to the departure time.
If a customer does not show up for their trip and does not cancel at least 48 hours prior to the departure time, no refund will be given.
If a customer cancels a trip due to an illness, they will be refunded as long as they provide proof of illness.
If a customer is unable to travel due to inclement weather, they will be refunded as long as they provide proof of the weather conditions.

Smooth Luggage

Luggage Policy

Passengers on Integrity Coach Lines are allowed to bring two pieces of luggage with them.
The maximum size of the two pieces combined should not exceed 62 inches (158 cm).
Each piece of luggage should not weigh more than 50 lbs (23 kg).
Passengers must not bring any hazardous materials, such as fuel, flammable liquids, explosives, or weapons.
Baggage must be stowed away in the overhead compartment or underneath the seat.
All luggage must be labeled with the passenger’s full name, address, and contact information.
Any additional pieces of luggage will incur extra luggage fees.

Pet-Friendly Guidelines

Pet Policy

Integrity Coach Lines allows passengers to travel with their pets as long as the pet is in a secure carrier.
The pet must not exceed 10 lbs in weight and must have a secure and leak-proof carrier.
The pet carrier must be stored in the overhead bin or under the seat in front of the passenger.
The pet must remain in the carrier while traveling on the bus.
Passengers may be asked to move their pet carrier to another location if needed.
Passengers are responsible for cleaning up any mess made by their pet.
Pets allowed: Dogs, cats, and small caged animals (birds, hamsters, etc).
Pets not allowed: reptiles, amphibians, and fish.

Address and Contact

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