Need help?

RegioJet Help Center

The RegioJet Help Center was carefully created so you can find all the answers you need about: Cheap Fares, Baggage Policy, Pet Policy and etc. If you can't find what you're looking for, don't hesitate to contact us.

  • Cheap Fares

    RegioJet offers multiple fare options and discounts to help you save on travel costs.Low Fares RegioJet provides tiered pricing, and the cheapest tickets sell out fast. Book early to secure the low......

    RegioJet Cheap Fares

  • Baggage Policy

    RegioJet allows passengers to bring luggage onboard as long as it meets size and safety requirements. Below are the specific rules for carrying luggage, prams, bicycles, and scooters on RegioJet train......

    RegioJet Baggage Policy

  • Pet Policy

    RegioJet allows passengers to travel with pets under specific conditions.For the latest rules, visit: RegioJet Pet Transport PolicySmall Pets (Dogs, Cats, and Other Small Animals) Allowed onboard if t......

    RegioJet Pet Policy

  • Accessibility

    RegioJet is committed to providing a comfortable and accessible travel experience for passengers with disabilities or reduced mobility. Below is a guide on available services, assistance options, and ......

    RegioJet Accessibility

  • Cancellation, Changes & Refunds

    RegioJet offers different cancellation, refund, and change policies depending on the type of ticket purchased. Below is a complete guide to modifying or canceling your train ticket.For full details, v......

    RegioJet Cancellation, Changes & Refunds