GoOpti Bus Tickets And Schedules

We have gathered comprehensive information about the cancellation policy when traveling on Go Opti, a bus company that operates in Italy. Here are the key points:

• Standard Cancellation: If you choose to cancel your ticket before 48 hours of the scheduled departure time, you are eligible for a refund minus a small cancellation fee. However, Go Opti may impose a higher fee for cancellations made 48 hours or less before the departure time.
• Non-flexible Tickets: If you have booked a non-flexible ticket, you should note that these are typically non-refundable, unless the company has to cancel the service due to their operational issues.
• Flexible Tickets: If you have a flexible ticket, you can cancel it without incurring a cancellation fee provided that the cancellation is done before a certain time prior to the departure.
• Modified Bookings: If you have modified your booking, the cancellation fee may vary. The level of the fee may depend on various factors such as time before departure, type of ticket, etc.
• No Show: If you fail to board the Go Opti vehicle at the scheduled pickup location and time and have not previously cancelled your travel, this will be considered a "no show" and you will not be eligible for a refund.
• Unexpected Events: In case of unexpected events such as natural disasters, travel restrictions, etc., the company’s standard cancellation policy may not apply and you may be eligible for a full refund or voucher depending on the company’s decision and policy at that time.

Please note that the cancellation policy can vary depending on the specific circumstances of your journey, the type of ticket, and any special deals applied during the booking. Always check the terms and conditions specific to your travel situation.

Go Opti Luggage Policy

• All passengers are allowed one piece of hand luggage and one larger bag. The combined weight should not exceed 25 kg.
• The dimensions of the hand luggage should not exceed 40x30x20 cm.
• The dimensions of the larger piece of luggage should not exceed 70x50x30 cm.
• Luggage that exceeds these dimensions or weight could be subject to an oversize / overweight luggage fee.
• Additional luggage will be subject to available space, and might require an additional fee.

Extra Taxes on Luggage

• In case of oversized or overweight luggage not previously declared, an extra fee will be charged depending on the luggage size and the travel distance.

Allowed and Disallowed Items

Allowed items:

• Electronic devices such as laptops, cameras, and mobile phones.
• Personal items such as clothing, books, and toiletries.
• Food items for personal consumption.
• Accessories for babies and small children.

Disallowed items:

• Weapons of any sort, including knives, firearms, and ammunition.
• Flammable, explosive, or corrosive substances.
• Animals, exception given only to guide dogs accompanying a visually impaired person.
• Bulky items such as bicycles, unless they are folded or dismantled and packed securely.