Transpennine Express Train Tickets And Schedules

• All tickets except "advance" tickets can be cancelled before you travel. A small administration fee of £10 will be deducted from the refund which will be processed in no more than 28 days.
• "Advance" tickets, which are the cheapest tickets, usually sold as single (one-way) fares, are non-refundable and non-amendable. These can't be cancelled or changed after booking.
• If your train is cancelled or delayed and you decide not to travel, you will be entitled to a full refund without an administration fee. You should apply for this refund within 28 days of the expiry of the ticket.
• If you have "anytime" or "off-peak" tickets and decide not to use them for any reason, you can cancel before the departure date. An administrative fee of £10 will be charged.
• Season tickets can also be refunded, but the amount you get back will be based on the cost of a ticket for the time you used plus a £10 administrative fee. For example, if you used a monthly season ticket for a week, the refund would be the cost of the weekly ticket minused from what you paid, then the £10 subtracted from the remainder.
• The refund period for season tickets is a bit more flexible, but still, you must apply no later than four weeks after the last date you could have used it.
• All refunds need to be applied for from the original place of purchase.

Brief Overview of Transpennine Express Luggage Policy:

• Passengers are allowed to bring three pieces of luggage: two large items (such as suitcases) and one piece of smaller hand luggage.
• Luggage should not exceed the dimensions: 90cm x 70cm x 30cm for large items and 56cm x 45cm x 25cm for smaller items.
• Safe and proper storage of luggage is the responsibility of the passenger. Luggage should not block aisles, exits or take up passenger seats.
• Bicycles, surfboards and other oversized items are permitted but must be booked in advance due to limited storage space. Restrictions may apply during peak times and on some routes.
• Animals are permitted as long as they are under control and on a lead or in a cage. Small animals must not occupy passenger seats.
• Prams and pushchairs are allowed but should be folded prior to boarding where possible. Limited space available for unfolded prams/pushchairs on some routes.

Additional Taxes and Charges:

• No additional charges or taxes are applied for luggage, provided they conform to the above restrictions.
• Excess baggage and oversized items may incur a charge, subject to availability and at the discretion of the onboard staff.

Prohibited Items on Transpennine Express:

• Passengers are not permitted to bring dangerous goods (e.g explosives, corrosives, gases).
• Firearms and sharp objects are not permitted on any Transpennine Express service.
• Any items that could cause nuisance or offence to other passengers are not permitted.

Pet Policy on Transpennine Express

• Passengers are allowed a maximum of two domestic animals per person. Bigger animals such as dogs must be kept on a lead at all times whilst small animals should be transported in a pet carrier.
• Animals are not allowed on the seats under any circumstances. They should either stay on the floor or in a pet carrier.
• Animals are not permitted in the restaurant area of any train.
• If an animal is causing nuisance or inconvenience to other passengers, staff have the right to remove them from the train or station.
• Guide dogs and assistance dogs are allowed on Transpennine Express trains and do not have to adhere to the two pets per person limit.

Types of pets allowed and not allowed

• Passengers can bring domesticated pets such as dogs, cats, and small rodents. Pets should be controlled and not dangerous.
• Wild or exotic animals, including but not limited to snakes, spiders, and birds of prey, are not allowed on Transpennine Express trains.

Default train pet policy in the United Kingdom

• In most trains in the UK, passengers are typically allowed to bring a maximum of two pets per person at no extra cost. Larger pets should be controlled, either on a lead or in a pet carrier.
• Pets are not allowed to occupy seats. They should stay on the floor, in the luggage area, or in a pet carrier.
• If a pet disturbs other passengers or staff, or causes damage to the train, the owner may be asked to remove the pet from the train.
• The policy does not apply to guide dogs, hearing dogs and other recognised assistance dogs. These dogs are allowed on British trains without restrictions.