Midland Railway (Butterley) Train Tickets And Schedules

Midland Railway (Butterley) Cancellation Policy

• Advance tickets: Advance tickets are non-refundable, unless the service is cancelled by Midland Railway (Butterley). In this case, a full refund will be provided.
• On the Day tickets: If you are unable to travel due to illness or change of plans, these tickets are non-refundable. However, should the service be cancelled by the company, a full refund will be offered.
• Season tickets: Refunds for season tickets are calculated based on how many days are remaining on the ticket. An administration fee may also be deducted from the refund. If the service is cancelled by the company, a pro-rata refund will be issued for the remaining days of travel.
• Sudden Travelling Restrictions or Illness: If government regulations such as a lockdown prevent travel or you’re unable to travel due to illness, it is necessary to contact Midland Railway to discuss potential refunds or rebooking options.
• Special Event tickets: Any bookings for special events that are cancelled by Midland Railway (Butterley) will be fully refunded. However, if the customer decides not to attend the event, a refund is not guaranteed and will be at the company’s discretion.
• Group Bookings: Cancellation policies for group bookings can vary, it's recommended to contact the customer service team of Midland Railway (Butterley) to discuss specifics and options for group booking cancellations.
• Delay or Train Schedule Changes: If your train is delayed or the schedule is changed, you may be entitled to a partial or full refund depending on the severity of the delay or change in schedule, as specified by the Passenger’s Charter.

Note: Always check the specific terms and conditions when buying your ticket as terms may vary. If you're unsure about the terms, feel free to contact Midland Railway (Butterley).

• Small pets, including dogs, cats, and rabbits are typically allowed to travel on trains in the UK at no additional cost.
• Your pet must be kept on a lead or in a secure carrier at all times.
• Pets cannot sit on the train seats – they should stay on your lap, on the floor, or under the seat. You may be charged a penalty if your pet occupies a seat.
• All pets should be well behaved and under control. You might be asked to leave the train if your pet is causing a nuisance or disturbance.
Pets Allowed:
• Dogs
• Cats
• Rabbits
• Birds (in cages)
• Small rodents (in cages)
Pets Not Allowed:
• Large dog breeds that cannot be comfortably accommodated
• Any venomous or dangerous animals
Please note that specific policies may vary, and it is always recommended to check with the specific train company in advance.