Autobuses Americanos bus tickets
Autobuses Americanos Bus Tickets, Schedules, and Fare Prices
Autobuses Americanos FAQ
Frequently Asked Questions
Autobuses Americanos accepts which payment methods?
expand_more- Autobuses Americanos accepts various payment methods such as credit cards (Visa, Mastercard, American Express), debit cards, and cash for ticket purchases at their authorized ticket counters. When booking online, ensure that your preferred payment method is eligible for online transactions. Contact their customer service for any payment-related inquiries.
Can passengers bring bicycles or sports equipment on Autobuses Americanos bus?
expand_more- Yes, passengers may bring bicycles or sports equipment on Autobuses Americanos, subject to certain guidelines and fees.
Can passengers travel with pets on Autobuses Americanos?
expand_more- Yes, passengers can travel with small pets in carriers on Autobuses Americanos. Pets must remain inside carriers for the duration of the journey.
What health and hygiene measures does Autobuses Americanos follow?
expand_more- Autobuses Americanos prioritizes the health and safety of passengers by implementing stringent cleaning protocols, including regular disinfection of high-touch surfaces. They also enforce the use of face masks for all passengers and staff.
Do you need an ID to get on the bus?
expand_more- Yes, passengers typically need to present a valid ID when boarding an Autobuses Americanos bus. It is essential to carry an ID to verify identity, especially for long-distance trips or routes that cross international borders.
Does Autobuses Americanos provide in-transit entertainment options like movies or music?
expand_more- Autobuses Americanos does not offer in-transit entertainment options such as movies or music. Passengers are encouraged to bring their own entertainment devices or reading materials.
Are there specific documents or requirements for Autobuses Americanos trips crossing international borders?
expand_more- When traveling with Autobuses Americanos across international borders, passengers are required to carry a valid passport. Additionally, it's advisable to carry any necessary visas or travel permits for the destination country. Ensure that all personal identification and travel documents are up-to-date to facilitate a smooth border crossing experience.
Are there any discounts or loyalty programs available?
expand_more- Yes, Autobuses Americanos offers discounts for senior citizens, students, and children. Additionally, regular commuters can benefit from their loyalty program, which provides exclusive discounts and special offers. Keep an eye on their website for seasonal promotions and limited-time discounts to make the most of your travel experience.
How accessible are Autobuses Americanoses for passengers with mobility issues?
expand_more- Autobuses Americanos is committed to providing accessibility for passengers with mobility issues. The buses are equipped with wheelchair ramps and designated spaces for passengers with disabilities. Additionally, the company's staff is trained to assist passengers with special needs, ensuring a comfortable and smooth travel experience.
What is Autobuses Americanos schedule?
expand_more- Autobuses Americanos schedules vary depending on the route, day of the week, and season. It's best to check the official website, contact customer service, or use online schedule tools to obtain accurate and updated schedule information.
How does Autobuses Americanos handle special requests like extra luggage?
expand_more- Passengers can bring extra luggage on Autobuses Americanos for an additional fee. It is recommended to inform the company in advance to ensure accommodation for extra luggage.
Can I cancel or change my Autobuses Americanos bus ticket?
expand_more- Yes, Autobuses Americanos allows passengers to cancel or change their bus tickets. However, it's crucial to review their cancellation and modification policy to understand any associated fees or restrictions. Contact their customer service team or visit their website for detailed information on the ticket change and cancellation process.
How can I book a ticket for Autobuses Americanos?
expand_more- You can easily book a ticket for Autobuses Americanos through their official website or at their authorized ticket counters. Simply choose your departure and arrival points, select your travel dates, and follow the prompts to complete your booking. Ensure to make your reservation in advance to secure your seat.
What are the luggage allowances and restrictions on Autobuses Americanos?
expand_more- Autobuses Americanos allows each passenger to bring up to two pieces of luggage weighing up to 25 kilograms each. Carry-on luggage must fit in the overhead compartment or under the seat.
Can you pick up 'will call tickets' at the station?
expand_more- Yes, Autobuses Americanos provides the option to pick up 'will call tickets' at the station. Passengers can retrieve their pre-purchased tickets at the designated will call window or counter at the station by presenting valid identification used during the ticket purchase process.
How many total passengers fit on a Autobuses Americanos bus?
expand_more- The capacity of a standard Autobuses Americanos bus allows for approximately 50 to 60 passengers, providing ample seating for a comfortable and enjoyable journey.
Is there food and beverage service available for purchase on Autobuses Americanos?
expand_more- Autobuses Americanos offers a selection of snacks and beverages for purchase during the journey, ensuring that passengers have access to refreshments while traveling.
What amenities are available on Autobuses Americanos?
expand_more- Autobuses Americanos provides amenities such as reclining seats, air conditioning, onboard restrooms, and overhead reading lights. Passengers can also enjoy panoramic windows for sightseeing during their journey.
Are there charging ports, Wi-Fi, and bathrooms on Autobuses Americanos?
expand_more- Yes, Autobuses Americanos buses are equipped with charging ports for electronic devices, available Wi-Fi, and onboard bathrooms for passengers' convenience.
Does Autobuses Americanos have any affiliations with travel organizations or clubs?
expand_more- Autobuses Americanos has affiliations with various travel organizations and clubs, offering passengers exclusive access to discounts, special promotions, and travel packages. By being a part of these affiliations, travelers can enjoy additional perks and benefits while exploring different routes and destinations.
What are the policies for traveling with children on Autobuses Americanos?
expand_more- Autobuses Americanos has clear policies for traveling with children, ensuring a safe and comfortable experience for families. These policies include age restrictions, seat allocation, and additional amenities for young travelers.
What facilities are available for passengers with special needs?
expand_more- Autobuses Americanos offers various facilities for passengers with special needs, including wheelchair-accessible buses, designated seating areas, and trained staff to provide assistance. Moreover, the bus stations are designed to accommodate individuals with disabilities, offering accessible entrances, restrooms, and waiting areas to ensure a seamless travel experience for all passengers.
Does Autobuses Americanos offer travel insurance options?
expand_more- Autobuses Americanos does not currently offer travel insurance options for its passengers. It's recommended to consider travel insurance from third-party providers to ensure personal coverage for your journey.
Are there group discounts or special rates?
expand_more- Autobuses Americanos offers group discounts and special rates for large travel groups, making it an ideal choice for group outings, tours, and other collective travel experiences.
Does Autobuses Americanos offer gift cards or travel vouchers?
expand_more- Autobuses Americanos provides the option of purchasing gift cards and travel vouchers, making it an ideal present for travel enthusiasts. These vouchers can be used towards purchasing tickets and other services offered by Autobuses Americanos, adding convenience and flexibility for the recipient.
Are there special rates or services for students and young travelers?
expand_more- Autobuses Americanos offers special rates and services for students and young travelers, emphasizing affordability, convenience, and student-friendly travel options to encourage exploration and adventure.
What amenities, facilities, and services are available to passengers traveling with infants and toddlers?
expand_more- Passengers traveling with infants and toddlers on Autobuses Americanos can request assistance from the staff for convenient boarding and seating arrangements. Additionally, diaper changing facilities are available on board.
What are Autobuses Americanos's safety protocols and standards?
expand_more- Autobuses Americanos prioritizes passenger safety by adhering to rigorous safety protocols and standards. From regular maintenance of vehicles to professional and experienced drivers, the company is committed to ensuring a secure and reliable travel experience for all passengers.
How can I find the schedule for a specific Autobuses Americanos route?
expand_more- To find the schedule for a specific Autobuses Americanos route, visit the official Autobuses Americanos website or contact their customer service. You can also use online bus schedule platforms or mobile apps to access up-to-date schedules and plan your travel efficiently.
Are there special routes or services available during major holidays and peak seasons?
expand_more- Yes, Autobuses Americanos offers special routes and additional services during major holidays and peak seasons to accommodate the increased demand. This ensures that travelers can reach their destinations conveniently and comfortably during busy times of the year. Additionally, they may provide extended operating hours to cater to the surge in passengers.
Does Autobuses Americanos offer corporate accounts or services for business travelers?
expand_more- Autobuses Americanos provides corporate accounts and services, offering business travelers streamlined booking processes, priority seating options, and customized travel solutions to meet their unique needs.
How can I plan a trip with multiple Autobuses Americanos routes?
expand_more- Planning a trip with multiple Autobuses Americanos routes is convenient. Simply check the schedules for each route, plan your transit times accordingly, and purchase tickets in advance to ensure a smooth transfer between buses.
Does Autobuses Americanos offer a rewards or loyalty program?
expand_more- Autobuses Americanos offers a loyalty program called 'Viajero Plus' where frequent travelers can earn points for every trip taken. These points can be redeemed for discounts on future travel, making it beneficial for regular passengers.
Can passengers access streaming services on board?
expand_more- While Autobuses Americanos does not provide streaming services on board, passengers can utilize the available Wi-Fi to access their preferred streaming platforms on their personal devices.
Are there any packages or options for digital nomads or those traveling for work?
expand_more- Autobuses Americanos offers convenient travel packages tailored for digital nomads and business travelers, providing flexibility, comfort, and cost-effective options for individuals who frequently travel for work.
What are the requirements and guidelines for bringing pets on board?
expand_more- When traveling with pets on Autobuses Americanos, passengers must ensure that pets are in good health, have all required vaccinations, and are kept in carriers for the entire trip. Additionally, passengers should check with the company for specific guidelines to ensure a smooth travel experience.
Do infants have special discount on bus tickets?
expand_more- Infants traveling with Autobuses Americanos may be eligible for special discounts on bus tickets, providing cost-effective travel options for families with young children.
How does Autobuses Americanos handle delays and cancellations?
expand_more- Autobuses Americanos handles delays and cancellations with a focus on minimizing inconvenience to passengers. The company communicates promptly about the situation and arranges alternative travel options whenever possible. Detailed protocols about compensation and assistance in these situations are available through the customer service department.
Does Autobuses Americanos offer services for special events like festivals, concerts, or sports events?
expand_more- Autobuses Americanos may offer specialized services for special events such as festivals, concerts, and sports events. These services are designed to provide efficient transportation options for attendees, allowing them to travel to and from the events with ease. This can include increased frequency of routes or dedicated shuttles for event attendees.
What are the pricing tiers for Autobuses Americanos tickets?
expand_more- Autobuses Americanos offers different pricing tiers for their tickets, including standard fares and discounted fares for seniors, students, and children. Additionally, they may have special promotions for advance bookings or round-trip tickets. For detailed information, it's best to visit their official website or contact their customer service.
Are there special accommodations or services for senior citizens?
expand_more- Autobuses Americanos prioritizes the comfort and convenience of senior citizens, offering priority boarding, accessible facilities, and attentive customer service to ensure a pleasant travel experience.
What are the benefits of using Autobuses Americanos for business travel?
expand_more- Autobuses Americanos offers several benefits for business travelers, including comfortable seats, onboard amenities, reliable schedules, and spacious facilities. Additionally, the company provides convenient routes to key business hubs, enabling efficient travel for professionals.
How are passengers compensated or assisted in the event of unexpected delays?
expand_more- In the event of unexpected delays, Autobuses Americanos makes every effort to provide assistance and ensure passenger comfort. This could include offering snacks, refreshments, or alternative travel arrangements as applicable. Compensation policies may vary, and passengers should reach out to customer service for personalized assistance.
What are the policies regarding bringing personal food and drinks on board the bus?
expand_more- Autobuses Americanos allows passengers to bring personal food and non-alcoholic beverages on board for consumption during the journey. However, they encourage passengers to be mindful of their fellow travelers and dispose of waste responsibly.
What are some common issues faced by Autobuses Americanos customers, and how are they resolved?
expand_more- Common issues faced by Autobuses Americanos customers may include ticketing problems, scheduling conflicts, or service-related inquiries. Most issues are efficiently resolved through direct communication with the customer service team. Autobuses Americanos prioritizes customer satisfaction and aims to swiftly address any concerns, offering prompt and effective solutions to ensure a smooth travel experience.
What are the guidelines and fees for bicycle transport and sports equipment on Autobuses Americanos?
expand_more- Bicycles and sports equipment are allowed on Autobuses Americanos buses for a fee. Please ensure that these items are properly packed and meet the specified dimensions for transport.
Do you have to print your Autobuses Americanos ticket?
expand_more- No, in most cases, passengers do not need to print their Autobuses Americanos ticket. Electronic or mobile tickets are generally accepted, and passengers can simply display their ticket on their mobile device for validation before boarding the bus. However, it's recommended to review the specific ticketing guidelines for each booking.
How does the Autobuses Americanos e-ticket work?
expand_more- Autobuses Americanos offers e-ticketing, allowing travelers to conveniently book and access their tickets digitally. After completing your online booking, you will receive a confirmation email with your e-ticket attached. Simply display the e-ticket on your mobile device or print it out to present during boarding. This paperless approach enhances convenience and efficiency.
Do you need an ID for bus, and is it possible to travel without one?
expand_more- Yes, passengers are generally required to have a valid ID for bus travel with Autobuses Americanos. It is not recommended to travel without proper identification, as it may lead to difficulties during ticket purchase or boarding.
How does Autobuses Americanos handle customer complaints and feedback?
expand_more- Autobuses Americanos values customer feedback and handles complaints diligently. Customers can submit their feedback or complaints through the official website's contact form, customer service hotline, or email. The company has a dedicated customer service team that thoroughly investigates and addresses each concern in a timely manner, striving to ensure customer satisfaction.
Does Autobuses Americanos offer any premium features like extra legroom or movies?
expand_more- Autobuses Americanos ensures passenger comfort by providing premium features such as extra legroom seats and comfortable seating arrangements. However, they do not offer in-transit movies as part of their services.
Can Autobuses Americanos accommodate large groups or private bookings?
expand_more- Autobuses Americanos can accommodate large groups and private bookings, providing flexible and tailored travel options to meet the unique needs of group travel organizers.
Do senior citizens get any discounts or special rates?
expand_more- Senior citizens receive special discounts and rates when traveling with Autobuses Americanos, allowing them to enjoy affordable and convenient transportation options.
How can customers benefit from regular travel with Autobuses Americanos?
expand_more- Frequent travelers with Autobuses Americanos can enjoy benefits such as discounted fares, priority boarding, and access to the exclusive Viajero Plus loyalty program. Additionally, regular passengers have the opportunity to accumulate points for future travel.
What are Autobuses Americanos's policies regarding travel interruptions and delays?
expand_more- Autobuses Americanos strives to minimize travel interruptions and delays. In the rare event of a delay, the company keeps passengers informed about the situation and provides support during the delay. Specific policies may vary, and passengers should contact customer service for detailed information.
How can I contact Autobuses Americanos customer service?
expand_more- You can contact Autobuses Americanos customer service by calling their hotline at +1-800-733-7330. Alternatively, you can reach out via email at customer.service@autobusesamericanos.com. For more information on contacting customer service, visit their official website.
Autobuses Americanos reviews and rating
1.5 stars from 11 reviews
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Mas de una hora espere el bus que me llevaria al areopuerto de tijuana nunca llego 🤬🤬🤬
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Solo debe de subir de el 75 por ciento de pasageros o menos
a qui no exsiste distanciamento social el camion va a rebentar esperoq mi sieguiente viaje sea difente como Empresa deberian de seguir reglas
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Solo debe de subir de el 75 por ciento de pasageros o menos
a qui no exsiste distanciamento social el camion va a rebentar esperoq mi sieguiente viaje sea difente como Empresa deberian de seguir reglas
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Can NEVER book a ticket when you click on buy ticket!!! So frustrating
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Can NEVER book a ticket when you click on buy ticket!!! So frustrating
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No tienen espacio en los sillones uno casi viene arriba de otro pasajer y los pies estan muy cerca del asiento de adelante
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Great experience at all! I love riding Autobuses Americanos.
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They never answer the phone. How can I ask questions or book a trip.When I try to book a trip, it takes me to Greyhound
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I guess they never open to answer the phone os questions we alk might have. I dont l know why Google still have this piece of crap bus comlany.
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I can not buy nothing
Autobuses Americanos contact
- callcenter@estrellablanca.com.mx
- +1 713-928-8030
- https://www.estrellablanca.com.mx/
- 7000 Harrisburg Blvd, Houston, TX 77011, EUA
All you need to know about Autobuses Americanos
Autobús Americanos
Autobus Americanos or Americanos Bus is a traditional Mexican bus company, which offers cross-border service connecting Mexico, the United States, and Canada.
Besides this, Americanos Bus has some bus routes that are linked to Estrella Blanca Group and Greyhound.
This partnership helps passengers reach their destinations in an easier and faster way.
If you take an international journey with Americanos bus, you may receive two bus ticket before boarding.
One ticket is destinated to national travels, inside the Mexico.
The other one should be used during trips inside of the US because it helps the customs control.
Popular Americanos Bus Destination
Bus from Tijuana to Los Angeles
Departure at Tijuana Central Bus Terminal - View on Map
Arrival at Los Angeles bus stop: Downtown LA - 611 Maple Ave. - View on Map
More about bus Tijuana to Los Angeles schedules
Bus from Tijuana to San Jose
Departure at Tijuana Central Bus Terminal - View on Map
Arrival at San Jose Bus Station - View on Map
More about bus schedules from Tijuana to San Jose
Bus from El Paso to Phoenix
Departure at El Paso, Santa Fe Station - View on Map
Arrival at Glendale, Phoenix 44 St Transit CTR - View on Map
More about bus from El Paso to Phoenix schedule
Bus from to Mexicali to Phoenix
Departure at Mexicali Bus Station - View on Map
Arrival at Phoenix Bus Station - View on Map
More about bus from Mexicali to Phoenix schedules
FAQ
Discounts and Deals
Are there discounts for children?
Yes, Americanos bus offers discounts for children between 3 up to 10 years old.
In a case of Mexican child, the discount is 50% OFF.
For American child, the discount is 30% OFF.
Are there discounts for students?
Yes, there are discounts for Mexican Students.
But these offers are available only on vacation season.
Students can receive 50% OFF.
Is there bus ticket discount for teachers?
Yes, there is an exclusive discount for Mexican teachers.
But it is available only on vacation season.
Teachers can get 25% OFF.
Frequent Travelers
All passengers who have bought five Americanos Bus Tickets can get 50% OFF in their next bus ticket to the United States.
This offer is available only in Mexico.
Return trip
Autobuses Americanos has a discount for passengers who buy your bus ticket and the return trip in the same purchase.
In this deal, you can get 10% OFF on both tickets.
Contact
How to get in contact with Americanos bus?
You can call to Americanos bus customer service (800) 5075500 or go to the nearest bus station.
Before Boarding
When can I arrive for the boarding?
You must arrive at the bus station, at least, 30 minutes before the departure time.
It may take some minutes to dispatch baggage and finish boarding process.
What documents must I have to board the bus?
For travels inside Mexico, all citizens must have in hands their ID.
In a case of foreign passengers, it must have a valid passport and the required visas for all journeys.
For travels inside the United States, Mexicans need to present their Visa and Passports before cross-border.