Adirondack bus tickets

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Address and Contact

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Phone: 800 858 8555

800 858 8555



Location: 625 8th Avenue, New York, NY, 10018


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Most searched routes and schedules

Check out the most searched bus routes and schedules by Adirondack passengers, including the most popular destinations and the main cities served by the company for leisure or work trips


Top passenger questions

Based on the main doubts and frequently asked questions from Adirondack passengers, we have compiled a complete list of answers to help you on your next trip. If you still have questions, please contact our support team.

Pet Policy

Yes, passengers can travel with pets on Adirondack buses. Adirondack allows small pets in carriers, but there are specific guidelines and requirements to follow for the safety and comfort of all passengers.
When traveling with pets on Adirondack, the pets must be in a carrier and placed under the seat. Additionally, there may be restrictions on the types of pets allowed, so it's important to check Adirondack's specific guidelines before traveling.

Pricing, Payment, and Tickets

Adirondack offers different pricing tiers for its tickets, including standard fare, senior fare, child fare, and military fare. Prices may vary based on the route and availability. It's recommended to check the official Adirondack website for the most up-to-date pricing information and any special discounts or promotions.
Yes, Adirondack allows passengers to pick up 'will call tickets' at the station. When booking online or over the phone, you can select the 'will call' option, and then collect your tickets at the designated station by presenting the necessary identification and booking reference.
No, printing your Adirondack ticket is not mandatory. Adirondack offers the convenience of e-tickets, which can be displayed on a mobile device. Passengers also have the option to receive their ticket via email and present it electronically at the time of boarding.

Accessibility and Special Needs

Adirondack is committed to providing accessibility for passengers with mobility issues. Their buses are equipped with wheelchair lifts or ramps to ensure easy boarding and alighting. Additionally, designated seating areas with extra space for wheelchairs are available on board.
Adirondack offers facilities for passengers with special needs, including accessible restrooms and priority seating. Passengers with disabilities can request assistance with boarding and stowing mobility devices. The staff is trained to provide necessary aid, ensuring a comfortable and safe journey for all passengers.

On-Board Experience and Amenities

Adirondack buses offer comfortable seating, overhead storage, air conditioning, and restrooms for passenger convenience. The buses also provide free Wi-Fi, enabling passengers to stay connected throughout their journey. Seats are equipped with charging ports, and there's a designated area for luggage storage.
Yes, Adirondack buses feature charging ports, complimentary Wi-Fi, and clean, well-maintained restrooms. These amenities enhance the travel experience by keeping passengers connected, comfortable, and refreshed.
Adirondack prioritizes passenger safety and follows rigorous cleaning protocols to maintain a hygienic environment. This includes regular disinfection of high-touch surfaces, thorough restroom sanitation, and implementation of air filtration systems to ensure clean, circulated air.
Adirondack offers light snacks and beverages for purchase, providing passengers with refreshment options during their journey. However, it's advisable to bring additional snacks or meals for longer trips.
Adirondack welcomes passengers traveling with infants and toddlers. The buses are equipped with spacious seating, onboard restrooms, and ample storage for necessary supplies. Families are encouraged to bring essentials for their little ones, such as diapers, wipes, and entertainment items.
Passengers are welcome to bring their own food and non-alcoholic beverages on board Adirondack buses. It's recommended to bring items that are not overly fragrant out of respect for fellow travelers. Additionally, passengers should dispose of any waste responsibly.
Adirondack buses currently do not offer in-transit entertainment like movies or music. Passengers are encouraged to bring personal entertainment devices or reading material to enhance their travel experience.
Adirondack buses provide complimentary Wi-Fi, enabling passengers to access their preferred streaming services on personal devices. This allows travelers to enjoy their favorite shows, movies, or music throughout the journey.
Adirondack prioritizes passenger comfort and offers spacious seating with sufficient legroom. While in-transit movies are currently not available, passengers can indulge in their personal entertainment during the journey using the complimentary Wi-Fi and charging ports.
Adirondack buses can accommodate a varying number of passengers depending on the bus model. Typically, their buses offer seating for approximately 50 to 60 passengers, ensuring a comfortable and spacious environment for travelers.

Booking and Managing Your Journey

Booking a ticket for Adirondack bus can be done through their official website or by visiting their ticketing office. Additionally, you can also book tickets through authorized travel agencies and third-party websites. Make sure to book in advance, especially during peak travel seasons, to secure your seat.
Adirondack offers various discounts and loyalty programs for frequent travelers. These may include senior citizen discounts, student discounts, and special promotional offers. Additionally, Adirondack's loyalty program allows passengers to earn points for every journey, which can be redeemed for future travel benefits.
Adirondack's ticket cancellation and change policies may vary based on the type of ticket purchased. Flexible tickets generally allow cancellations or changes with a fee, while promotional or discounted tickets may have more restrictions. It's advisable to review the terms and conditions at the time of booking or contact Adirondack's customer service for assistance.
Adirondack's e-ticket is a convenient and eco-friendly way to travel. Once the e-ticket is booked and confirmed, passengers receive an electronic ticket via email, which they can either print or present on their mobile device during boarding. It's important to ensure that the QR code or ticket details are easily accessible for verification by the bus staff.
Adirondack accepts various payment methods for ticket purchases, including major credit cards such as Visa, Mastercard, American Express, and Discover. Additionally, cash payments are accepted at select ticketing offices and authorized agents. Online payment options may also include digital wallets and alternative payment methods for added convenience.

Rewards, Affiliations, and Special Programs

Adirondack offers a loyalty program called 'Points Rewards' that allows frequent travelers to earn points for every trip. These points can be redeemed for discounted or free tickets, making it beneficial for regular passengers to maximize their savings.
Frequent travelers with Adirondack can benefit from the Points Rewards program, earning points for every trip. These points can be redeemed for discounted or free tickets, allowing customers to save on future travel expenses, making it a cost-effective choice for regular commuters and tourists.
Adirondack has partnerships with various travel organizations and clubs, offering exclusive discounts and promotions to their members. By leveraging these affiliations, passengers can enjoy additional benefits and savings when traveling with Adirondack, enhancing the overall travel experience for commuters and tourists alike.
Yes, Adirondack provides gift cards and travel vouchers, which make excellent gifts for travel enthusiasts. These vouchers can be redeemed for tickets, allowing recipients to experience the convenience and comfort of Adirondack bus travel while exploring various destinations, making them an ideal present for any occasion.

Luggage and Special Items Transport

Adirondack allows each passenger to bring 2 standard-sized luggage, not exceeding 50 lbs each, and 1 carry-on bag without any additional charges. Oversized luggage may incur extra fees.
Passengers with extra luggage beyond the standard allowance need to inform Adirondack in advance. Additional fees may apply based on the weight and size of the extra baggage.
Adirondack permits passengers to bring bicycles and sports equipment, subject to certain guidelines, and fees. However, advance reservation and approval are necessary for such special items.
For bicycle transport, passengers must notify Adirondack in advance. A non-refundable fee and proper packing are required. Sports equipment policies vary, so passengers must consult Adirondack for specific guidelines and fees.

Safety, Insurance, and Emergency Procedures

Yes, Adirondack offers travel insurance options for passengers to ensure worry-free travel. Travel insurance coverage includes trip cancellation, interruption, and delay, as well as medical emergencies during the journey. It is advisable to inquire about the specific coverage and terms when booking tickets.
Adirondack prioritizes passenger safety and adheres to rigorous safety standards. The buses undergo regular maintenance checks to ensure they are in optimal condition. Additionally, Adirondack complies with industry-leading safety protocols, including driver training, emergency preparedness, and strict adherence to all safety guidelines.

Special Travel Options and Seasonal Services

Yes, Adirondack offers special routes and services during major holidays and peak seasons. These special services are designed to accommodate the increased travel demand and ensure a smooth and convenient journey for passengers. Check the Adirondack website or contact customer service for specific information on holiday and peak season routes.
Adirondack provides specialized services for special events such as festivals, concerts, and sports events. These services are tailored to meet the transportation needs of attendees, offering convenient travel options to and from the event venues. For information on specific event services, travelers can visit the Adirondack website or contact customer support.

Special Travel Needs and Services

Adirondack provides a comfortable and reliable bus travel option for business travelers. With amenities such as free Wi-Fi, power outlets, and comfortable seating, it offers a conducive environment for productivity while on the move. Additionally, its punctual schedules and convenient routes ensure efficient travel, perfect for business professionals.
Adirondack offers flexible ticket options that cater to the needs of digital nomads and work travelers. There are multi-ride passes and commuter packages which provide cost-effective solutions for frequent travelers. The ability to book tickets online and easily manage reservations adds convenience for those maintaining a flexible work-travel lifestyle.
Yes, Adirondack provides corporate accounts and services tailored to the needs of business travelers. Companies can set up corporate accounts for streamlined booking, managing travel budgets, and ensuring a hassle-free travel experience for their employees. This service is designed to optimize the convenience and efficiency of corporate travel arrangements.
Adirondack ensures a comfortable and convenient travel experience for senior citizens. With priority seating, assistance with luggage, and accessible facilities, it aims to cater to the specific needs of elderly passengers. This commitment to senior-friendly services makes Adirondack a preferred choice for older travelers.
Yes, Adirondack provides special discounts and rates for senior citizens, making bus travel a more affordable option for elderly passengers. This initiative reflects the company's dedication to inclusivity and accessibility, ensuring that senior citizens can enjoy the benefits of comfortable and cost-effective travel with Adirondack.
Adirondack offers discounted or complimentary tickets for infants traveling with adults, making bus travel a family-friendly option for parents with young children. This policy aligns with the company's commitment to providing convenient and affordable travel solutions for families, ensuring a smooth and enjoyable journey for passengers of all ages.
Adirondack has family-friendly policies that accommodate children of various ages. Children under a certain age are eligible for discounted or complimentary tickets, and the company prioritizes safety by requiring children to be properly secured in child seats or seat belts. Additionally, onboard amenities and helpful staff contribute to a pleasant experience for families traveling with children.
Adirondack offers group discounts and special rates, making it an ideal choice for group travel. Whether for educational trips, corporate outings, or leisure excursions, the company provides attractive offers for groups, enhancing the affordability and convenience of bus travel for larger parties. This creates opportunities for cost-effective and enjoyable group journeys.
Yes, Adirondack can accommodate large groups and private bookings, providing a flexible and convenient option for group travel arrangements. Whether for corporate events, school trips, or private gatherings, the company offers the capacity and specialized services to ensure a smooth and enjoyable travel experience for larger groups of passengers.
Adirondack understands the value of accessible travel for students and young travelers. It offers discounted rates and special packages tailored to the needs of this demographic, aiming to make bus travel a convenient and affordable option for educational, recreational, and work-related journeys. These initiatives reflect Adirondack's commitment to supporting the travel needs of students and young adults.

Routes, Schedules, and Travel Planning

The most popular Adirondack bus routes include NYC to Montreal, NYC to Albany, NYC to Burlington, and more. These routes are favored for their scenic views and convenient travel options.
You can find the schedule for a specific Adirondack route by visiting the official Adirondack website, where you can easily search for schedules, routes, and ticket information. Additionally, you can contact their customer service for further assistance.
Planning a trip with multiple Adirondack routes is simple. You can utilize the ‘Book a Trip’ feature on the Adirondack website to enter your starting point, destination, and travel dates. The system will then provide available route options for your itinerary.
The Adirondack bus schedule varies based on the route and time of year. It's best to check the official website or contact Adirondack's customer service for the most up-to-date schedule information. Additionally, you can sign up for alerts and notifications regarding any schedule changes.
Yes, a valid photo ID is required to board an Adirondack bus. This is essential for passenger safety and security. Make sure to carry a government-issued ID such as a driver's license, passport, or state ID for hassle-free travel.
Yes, a valid photo ID is mandatory for bus travel with Adirondack. It's crucial for passenger verification and safety measures. Traveling without a valid ID might result in refusal to board the bus. Therefore, it's highly recommended to carry a government-issued ID for seamless travel.

International Travel

When traveling with Adirondack bus service across international borders, passengers must carry valid passports. Additionally, depending on the specific border crossing, travelers may need to satisfy visa requirements and have necessary travel documents. It's advisable to check Adirondack's official website or contact their customer service for detailed information before planning international bus journeys.

Travel Interruptions and Cancellations

Adirondack prioritizes passenger safety and comfort by providing clear policies for travel interruptions and delays. Their website and customer service channels offer detailed information on what to expect and how to handle unexpected situations, ensuring passengers are well-informed and supported. This proactive approach fosters a reassuring travel experience.
In the event of unexpected delays, Adirondack strives to assist passengers by providing clear communication, alternative transportation options, and, where appropriate, compensation or ticket rescheduling. Their customer service team is well-equipped to handle such situations, ensuring that passengers feel supported and valued throughout their journey.
Adirondack addresses delays and cancellations with a proactive and passenger-centric approach, aiming to minimize inconvenience and ensure passenger satisfaction. They communicate promptly, provide alternative travel options, and offer compensation or rescheduling when applicable, demonstrating a commitment to excellent customer service and a seamless travel experience.

Customer Support and Feedback

Adirondack values customer feedback and handles complaints promptly. They have a dedicated customer service team that carefully reviews and addresses all complaints. Customers can submit complaints through the website, over the phone, or by visiting a local ticketing office.
Common issues faced by Adirondack customers include ticketing problems, schedule inquiries, and onboard services. Adirondack addresses these by providing clear and detailed information on their website, offering timely updates on any changes, and ensuring onboard staff are well-trained to assist with customer needs.

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All About Adirondack Trailways

Adirondack Trailways is one of four Trailways New York's brands.

The group is the owner of others brands like Pine Hill Trailways, New York Trailways, NeOn Bus.

Adirondack has several bus routes operating in the Northeast region of the US.

It covers important bus lines in upstate New York and neighborhoods. Besides this, Adirondack offers many options of bus schedules and bus fare.

Adirondack Main Trips

What're the Adirondack Trailways Albany stations, prices, and schedules?

Adirondack bus from Albany - NY to New York City - NY

Depart at Adirondack Station: Downtown Bus Terminal 34 Hamilton St. - View on Map

Arrival at Adirondack Station: Port Authority Terminal 41st & 8th Ave - View on Map 

Adirondack Trailways schedule from Albany to New York City

Adirondack bus from Albany - NY to New Paltz - NY

Depart at Adirondack Stop: Downtown Bus Terminal 34 Hamilton St. - View on Map

Arrival at Adirondack Station: Trailways Bus Terminal- 139 Main St.- View on Map 

Adirondack Trailways schedule from Albany to New Paltz

Adirondack bus from Albany - NY to Toronto - ON

Depart at Adirondack Station: Downtown Bus Terminal 34 Hamilton St. - View on Map

Arrival at Adirondack Station: Toronto Coach Terminal 610 Bay Street - View on Map 

Adirondack Trailways schedule from Albany to Toronto

What're the Adirondack Trailways New York City stations, prices, and bus schedule?

Adirondack bus from New York - NY to Binghamton - NY

Depart at Adirondack Station: New York Port Authority 41st & 8th Ave - View on Map

Arrival at Adirondack Station: Downtown Bus Terminal 81 Chenango Street - View on Map  

Adirondack Trailways schedule from New York to Binghamton

Adirondack bus from New York - NY to Ottawa - ON

Depart at Adirondack Station: New York Port Authority 41st & 8th Ave - View on Map

Arrival at Adirondack Station: Ottawa Central Station 265 Catherine Street - View on Map

Adirondack Trailways schedule from New York to Ottawa

Adirondack bus from New York - NY to Syracuse - NY

Depart at Adirondack Station: New York Port Authority 41st & 8th Ave - View on Map

Arrival at Adirondack Station: Regional Transportation Center -1 Walsh Circle - View on Map 

Adirondack Trailways schedule from New York to Syracuse

What're the Adirondack Trailways New Paltz stations, prices, and bus schedule?

Adirondack bus from New Paltz - NY to Albany - NY

Depart at Adirondack Station: Trailways Bus Terminal - 139 Main St. - View on Map

Arrival at Adirondack Station: Downtown Bus Terminal 34 Hamilton St. - View on Map

Adirondack Trailways schedule from New Paltz to Albany

Adirondack bus from New Paltz - NY to New York, NY

Depart at Adirondack Station: Trailways Bus Terminal - 139 Main St. - View on Map

Arrival at Adirondack Station: New York Port Authority 41st & 8th Ave -View on Map

Adirondack Trailways schedule from New Paltz to New York

Adirondack bus from New Paltz - NY to Lake George - NY

Depart at Adirondack Stop: Trailways Bus Terminal - 139 Main St. - View on Map

Arrival at Adirondack Station: Trailways Bus Stop - Canada St. & Amherst St. - View on Map 

Adirondack Trailways schedule from New Paltz to Lake George

What're the Adirondack Trailways Kingston bus details?

Adirondack bus from Kingston - NY to New York - NY

Depart at Adirondack Station: Trailways Bus Terminal - 400 Washington Ave - View on Map

Arrival at Adirondack Station: New York Port Authority 41st & 8th Ave - View on Map

Adirondack Trailways schedule from Kingston to New York

Adirondack bus from Kingston - NY to Buffalo - NY

Depart at Adirondack Station: Trailways Bus Terminal - 400 Washington Ave. -View on Map

Arrival at Adirondack Station: Metropolitan Transportation Center -181 Ellicott St -View on Map 

Adirondack Trailways schedule from Kingston to Buffalo

Adirondack bus from Kingston- NY to Pine Hill - NY

Depart at Adirondack Station: Trailways Bus Terminal - 400 Washington Ave. - View on Map

Arrival at Adirondack Station: Belleayre Plaza - Rte. 28 Westbound - View on Map 

Adirondack Trailways schedule from Kingston to Pine Hill

Adirondack Bus Frequent Questions

How many baggages can you carry on an Adirondack bus?

You can carry on two bags with you, for each adult ticket purchased.

It's important that each piece of baggage can not exceed 50lbs, per adult ticket.

In a case of children's travel, they can take only one luggage.

If you need to carry more than the bags' limits, you must pay an extra fee of $15 per additional baggage, but it's allowed only three more bags.

All luggage must have an identification tag, with passenger's name and phone number.

How can you get a refund on my bus ticket?

If you bought your Adirondack bus ticket online, you can't cancel or request your refund. In this cases, your bus ticket is non-transferable and is valid only on the date and schedule of trip you choose.

However, if your bus ticket was purchased at an Adirondack terminal or agency, you probably can request your refund.

In this situation, after you request a refund you must pay a cancellation fee of 20% of the ticket value, this is deducted from the total of the refund.

It's important to remember some tickets aren't refundable. These tickets are marked as "No Refund."

For more details about Adirondack Trailways Refunds Policies, see at Trailways New York.

How can you modify your Adirondack reservation?

If you need to make modifications in your ticket, you should contact Adirondack Trailways team and request this modifies. There is a 20 dollar fee for changes.

Does Adirondack Trailways bus has WIFI?

Yes, Adirondack buses offer free WiFi for their passengers.

Are Pet allowed on Adirondack Buses?

No, pets aren't allowed on board.

Which documents are necessary to boarding on Adirondack Bus?

The primary document, which you must have is an ID. You will show this document when you buy a ticket and before boarding the bus.

Besides, there are some documents requested only in case of travel abroad.

Trip into Canada

If you are Canadian permanent resident, you need to presents

Permanent Resident Card or Canadian Passport;

Trusted Traveler Cards;

Enhanced Driver's License

If you are the United States Permanent Residents, you need to show

Valid United States Passport or Valid United States Passport Card;

Trusted Traveler Cards;

State Issued Enhanced Driver's License;

If you are not Canadian or United States citizen, you will need to show a valid Passport.

It's important that you check if your citizenship requires a Canadian Visa.