Brightline Help Center
The Brightline Help Center was carefully created so you can find all the answers you need about: Cheap Fares, Onboard Services, Reserved Seats and etc. If you can't find what you're looking for, don't hesitate to contact us.
Cheap Fares
Brightline offers several ways to save on ticket prices. Follow these tips to get the best deals.Low Fares Brightline offers tiered pricing, and the cheapest fares sell out fast. Book in advance to......
Onboard Services
Brightline provides modern, high-end onboard services. Wi-Fi: Free, high-speed Wi-Fi on all trains. Power Outlets & USB Ports: Available at every seat. Restrooms: Clean and......
Reserved Seats
All Brightline tickets include assigned seating. Smart Class and Premium Class have separate designated areas. Passengers can select their seats during booking. ......
Baggage Policy
Brightline allows travelers to bring luggage with clear policies.Carry-On BaggageAll Brightline passengers are allowed to bring two carry-on bags and one personal item for free.AllowanceCarry-on......
Pet Policy
Brightline allows small dogs and pets on board. Pet Reservations Required: Must be booked in advance. Size Limit: Pet and carrier must weigh under 20 lbs. Pet Carrier: Must fit under the seat. ......
Accessibility
Brightline is committed to providing an accessible and comfortable travel experience for all passengers, including those with disabilities and reduced mobility. Wheelchair AccessibilityBrightline trai......
Cancellation, Changes & Refunds
Brightline offers flexible ticket cancellation and refund policies depending on the fare type.Involuntary Cancellations (Train Canceled by Brightline)If Brightline cancels a train due to unforeseen ci......
Route Highlights
Brightline operates in Florida with a growing network.Current Routes Miami → Orlando Miami → Fort Lauderdale Miami → West Palm Beach West Palm Beach → Orlando Future Expansions Orlando → Tamp......