Go Buses Baggage Policy
Go Buses allows passengers to bring both carry-on and checked luggage, with specific restrictions on size, weight, and contents. Below is a complete guide to the Go Buses baggage policy, ensuring you pack correctly for your trip.
Carry-On Baggage
- Each passenger is allowed one carry-on bag and one small personal item (e.g., a purse, laptop bag, or small backpack).
- Carry-on bags must fit under the seat or in the overhead compartment.
- Wheeled bags are not allowed in overhead bins for safety reasons.
- Passengers should keep valuables, electronics, and fragile items with them at all times.
Checked Baggage
- Each ticketed passenger can store two checked bags underneath the bus.
- Weight Limit: Each checked bag must weigh 50 lbs or less.
- Additional Bags: Passengers requiring extra luggage space must purchase an additional seat, which allows for two more checked bags.
Special Items and Equipment
Bicycles & Skis
- Allowed in the luggage compartment if space is available.
- It is recommended to check with customer service before departure.
Musical Instruments
- Large instruments such as cellos and guitars can be stored in the luggage compartment.
- If a passenger wants an instrument inside the bus, a separate ticket must be purchased to accommodate the extra seat.
Mobility Aids
Wheelchairs and mobility devices are allowed at no extra charge and do not count against the luggage limit.
Strollers & Car Seats
- Collapsible strollers can be stored underneath the bus for free.
- Car seats can be brought onboard but require a purchased seat if used during travel.
- If not used onboard, car seats can be stored underneath the bus for free.
Prohibited Items
The following items are not permitted onboard or in checked luggage:
- Firearms, ammunition, and explosives (including fireworks).
- Hazardous materials (e.g., poisons, radioactive materials, corrosive substances).
- Gasoline-powered vehicles (e.g., scooters, mopeds).
- Flammable liquids (e.g., gasoline, kerosene).
- Compressed gases.
- Live or deceased animals (except ADA-compliant service animals).
- Perishable food items that may cause odors or leaks.
- Items emitting a strong odor.
- Any illegal or restricted substances under state or federal law.
Luggage Handling and Liability
- Luggage is stored at your own risk, and items may shift during transit.
- Go Buses is not responsible for any lost, stolen, or damaged luggage.
- Passengers are encouraged to label all bags with their name and contact information to prevent loss or mix-ups.
- It is recommended that expensive, valuable, or fragile items (such as laptops, jewelry, cash, artwork, and collectibles) remain with passengers at all times.
Lost and Found
- If you leave an item on the bus, contact Go Buses customer service as soon as possible.
- Go Buses does not guarantee the recovery of lost items but will assist in locating them.
- Unclaimed items may be disposed of after a certain period.
For more details, visit:Go Buses Luggage Policy
Customer Support:reservations@gobuses.com
Phone: 1 (855) 888-7160