Go Buses Help Centre
The Go Buses Help Centre was carefully created so you can find all the answers you need about: Onboard Services, Baggage Policy, Pet Policy and etc. If you can't find what you're looking for, don't hesitate to contact us.
Onboard Services
When you travel with Go Buses, you can expect a comfortable and convenient ride with various onboard amenities designed to make your journey smooth and enjoyable. Below is a detailed list of available......
Baggage Policy
Go Buses allows passengers to bring both carry-on and checked luggage, with specific restrictions on size, weight, and contents. Below is a complete guide to the Go Buses baggage policy, ensuring you ......
Pet Policy
Go Buses has a strict no-pet policy, with the exception of ADA-compliant service animals. Below is a complete guide to the pet policy, including guidelines for service animals and important restrictions......
Accessibility
Go Buses is committed to providing accessible transportation for passengers with disabilities and reduced mobility. This guide outlines the policies, available accommodations, and important details to......
Cancellation, Changes & Refunds
Go Buses has a structured policy for ticket cancellations, changes, and refunds, depending on where and how the ticket was purchased. Below is a detailed guide to help you understand your options....