Flixbus Help Center
The Flixbus Help Center was carefully created so you can find all the answers you need about: Onboard Services, Baggage Policy, Pets Policy and etc. If you can't find what you're looking for, don't hesitate to contact us.
Onboard Services
Free Wi-Fi: Limited data and connection speed.Onboard Entertainment.USB and Power Outlets.Onboard Restrooms.Comfortable Seats: Adjustable and reclining seats with extra legroom.Climate Control: Air co......
Baggage Policy
North America Bus ServicesUnited States, Canada and Mexico baggage policy.Carry-On BaggageOne (1) piece per passenger.Maximum size: 16 x 12 x 7 inches (42 x 30 x 18 cm).Maximum weight: 25 lb (7 kg).Mu......
Pets Policy
No Pets Allowed.Service Animals Exception: Must be dogs trained for specific tasks related to disabilities. Emotional support animals do not qualify.Illustrative image ......
Disabilities and Reduced Mobility
Priority SeatingFirst row seating reserved for elderly and passengers with disabilities.Wheelchair/Mobility ScooterLimited spaces available; advance booking recommended.Bus equipped with a lift for bo......
Reserved Seats
On certain routes, not all seats may be available for reservation. The fee for reserving a seat varies depending on the seat type, location, and the trip distance.Standard / Classic Seat: Choose betwe......
Cancellation, Changes & Refunds
North America PoliciesUnited States, Canada and Mexico tickets policy.Involuntary Cancellations (by Flixbus)Option to reschedule at no cost or request a refund.Refunds issued as a voucher or monetary ......
Bus Ticket Discounts & Promotions
🌐 Find all ongoing ticket promotions here.-----......