Catarinense Pet Policy

Catarinense acknowledges the importance of traveling with pets and provides designated guidelines for your pet's comfort and safety:

  • Travel Duration: Pets may accompany owners on trips up to 8 hours.
  • Seat Purchase: Pet transportation requires purchasing a separate ticket corresponding to the seat next to the owner to accommodate the pet carrier.
  • Pet Size and Transport Requirements: Pets must weigh no more than 10 kg (including the carrier). Pets must travel inside secure, leak-proof, and ventilated carriers.
  • Documentation: Pet vaccination records and official veterinary health certificates must be presented during boarding.
  • Embarkation: Passengers traveling with pets must arrive at least 30 minutes prior to departure for necessary checks and authorization.
  • Passenger Consent: Pet transportation is permitted only with prior consent from adjacent seat passengers to ensure overall comfort.
  • Guide Dogs and Emotional Support Animals: Trained guide dogs are permitted onboard free of charge and do not require adjacent seat purchase. Necessary documentation certifying training and suitability must be provided.

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