Catarinense Cancellation, Changes & Refunds

Catarinense supports passengers with flexible travel options through clear cancellation, changes, and refund guidelines:

• Cancellation and Refund: Tickets can be canceled with refunds available, subject to fees and conditions based on the timing of request.
• Changes: Date and itinerary changes are permitted, depending on availability and may result in additional charges depending on the fare difference.
• Requests are allowed up to 3 hours before departure. After this period, cancellations and changes might be limited or unavailable.
• Passengers should utilize official Catarinense channels for these requests.