1001 Cancellation, Changes & Refunds
1001 understands that travel plans may change and has policies in place to accommodate adjustments:
- Cancellations and date changes can be requested up to 3 hours before the scheduled departure time.
- Request refunds or ticket rescheduling directly through the company's official channels—either online, by phone, or at authorized ticket counters.
- Refund eligibility and fees depend on the fare conditions of the ticket purchased; check fare conditions at the moment of purchase.
- No-shows and requests made less than 3 hours before departure typically do not qualify for refunds or alterations.