<section id="luggage-policy"><div>    <p>To ensure comfort and safety, Turistar applies the following luggage guidelines:</p>    <ul>      <li>Passengers may bring one carry-on bag and document holder onboard.</li>      <li>Carry-on luggage must fit easily in the overhead compartment or under your seat.</li>      <li>Checked luggage is limited to two pieces per passenger, with each bag not exceeding 25 kg in weight and measuring no more than 158 cm (height + length + width).</li>      <li>Additional or oversized baggage may incur an extra fee and is subject to space availability.</li>      <li>Dangerous or prohibited items, including hazardous substances, firearms, knives, flammable products, and explosives, are strictly not allowed.</li>    </ul>  </div></section>

Turistar Luggage Policy

Luggage Policy

<section id="pet-policy"><div>    <p>Turistar has specific guidelines for passengers traveling with pets:</p>    <ul>      <li>Only small pets weighing up to 10 kg are permitted, and they must travel in suitable, secure carriers.</li>      <li>The combined duration of the pet's travel cannot exceed 8 hours.</li>      <li>Travelers must purchase an additional seat exclusively for placing the pet's carrier.</li>      <li>It is mandatory for pets to have valid, up-to-date veterinary vaccination records and health certificates.</li>      <li>The pet’s transport must adhere to hygiene and safety regulations, and passenger consent is necessary prior to boarding.</li>      <li>Guide dogs and certified emotional support animals are permitted onboard free of charge with appropriate documentation and identification. Advance authorization is required.</li>    </ul>  </div></section>

Turistar Pet Policy

Pet Policy

<section id="accessibility"><div>    <p>Turistar prioritises accessibility and inclusiveness for all passengers:</p>    <ul>      <li>Wheelchair-accessible buses available on selected routes by advance reservation.</li>      <li>Preference is given to individuals with reduced mobility and passengers with disabilities during boarding.</li>      <li>Special assistance from staff provided upon request, ensuring a comfortable travel experience.</li>    </ul>  </div></section>

Turistar Help Centre

Luggage Policy

Pet Policy

Accessibility