Samar Help Centre
The Samar Help Centre was carefully created so you can find all the answers you need about: Luggage Policy, Pet Policy, Accessibility and etc. If you can't find what you're looking for, don't hesitate to contact us.
Luggage Policy
Samar adopts the following baggage rules to make your travel more convenient: Allowed luggage: Each passenger may carry one handbag and one suitcase as checked luggage. Dimensions and Weight: Your checked luggage must not exceed 30 kg and dimensions should not surpass 100 cm x 60 cm x 30 cm....
Pet Policy
For passengers traveling with pets, Samar has set clear guidelines: Pet Size and Transport Requirements: Small pets (domestic cats and dogs) can be transported provided they travel in secure carriers/cages......
Accessibility
Samar is committed to accessibility, accommodating passengers with special needs. The following measures support accessible travel: Accessible seats: Reserved priority seating for passeng......
Cancellation, Changes & Refunds
Samar’s cancellation and modification policies are outlined below: Cancellation: Tickets can be canceled prior to departure. Cancellation fees and eligible refund amounts depend on the sp......