Ebus Cancellation and Refunds
- If your ticket is cancellable, you can cancel up to 1 hour before your trip.
Cancel through the support page or call a Passenger Experience Representative by phone:.
Red Arrow: 1-800-232-1958
Ebus and Partners: 1-877-769-3287
Bus Ticket Changes
- If your ticket is exchangeable, you can change the departure time/date up to 1 hour before your trip.
- A $15.75 exchange fee applies.
- To exchange, contact Ebus at 1-877-769-3287 or email info@myebus.ca.
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