Coach Run Ticket Cancellation and Refunds

Cancellations

  • Tickets are non-refundable.
  • Duplicate bookings are not refundable.

Rescheduling

Allowed before the original departure time:

  • No fee if rescheduled within 2 hours of booking.
  • First reschedule online: R2.
  • Through customer service: R8.

Ticket Changes

Passenger names and emails can be updated by contacting customer service.

Open Tickets

  • Convert tickets to "Open" for R8.
  • Must be used within one year on the same route and carrier.

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