Coach Run Help Centre
The Coach Run Help Centre was carefully created so you can find all the answers you need about: Onboard Amenities, Onboarding, CoachRun Baggage Size and etc. If you can't find what you're looking for, don't hesitate to contact us.
Onboard Amenities
CoachRun offers a range of onboard services designed to make your journey comfortable: Wi-Fi: Available on some buses, especially on East Coast routes. However, connectivity is not guaranteed and may ......
Onboarding
Tickets and Confirmation: After purchase, confirmation is immediate with a confirmation number displayed online and sent via email with an eTicket.Present your ticket via: Mobile app. Confirmation ......
CoachRun Baggage Size
Included Luggage Carry-On: One bag per passenger. Checked: One piece, max 62 inches (L+W+H), and 50 pounds. Extra LuggageOversized and additional luggage fees start at $10/piece.Special ItemsBicycl......
Pet Policy
Pets are not allowed. Service animals for individuals with disabilities are permitted.......
Disabilities and Reduced Mobility
Passengers needing assistance should contact the operator 48 hours in advance.Wheelchairs and mobility scooters: Stored in the baggage compartment. Lifts available for boarding in certain buses. ......
Reserved Seats
Seats are available on a first-come, first-served basis. Arrive early to choose your preferred seating area.......
Ticket Cancellation and Refunds
Cancellations Tickets are non-refundable. Duplicate bookings are not refundable. Rescheduling Allowed before the original departure time: No fee if rescheduled within 2 hours of booking. First re......