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RedCoach Help Centre

The RedCoach Help Centre was carefully created so you can find all the answers you need about: Onboard Services, Baggage Policy, Pet Policy and etc. If you can't find what you're looking for, don't hesitate to contact us.

  • Onboard Services

    RedCoach offers a premium travel experience with a range of onboard amenities designed for passenger comfort and convenience. Available Onboard Amenities Free Wi-Fi Available on all RedCoach buses. Connec......

    RedCoach Onboard Services

  • Baggage Policy

    RedCoach allows passengers to travel with both carry-on and checked luggage at no extra charge. Below are the details regarding luggage allowances, weight restrictions, and additional policies.Carry-O......

    RedCoach Baggage Policy

  • Pet Policy

    RedCoach does not allow pets on board its buses. However, service animals that meet ADA requirements are permitted to travel with their owners.Prohibited AnimalsRedCoach does NOT allow the following a......

    RedCoach Pet Policy

  • Accessibility

    RedCoach is committed to providing accessible travel for passengers with disabilities and reduced mobility. Passengers requiring special assistance must notify RedCoach at least 48 hours before depart......

    RedCoach Accessibility

  • Cancellation, Changes & Refunds

    RedCoach allows passengers to cancel or modify their tickets under specific conditions. Below are the details regarding cancellations, ticket changes, refunds, and important policies. Ticket Cancellati......

    RedCoach Cancellation, Changes & Refunds