ADO Disabilities and Reduced Mobility
ADO buses offer priority seating for elderly passengers and those with disabilities.
The bus is equipped with a lift for passengers in wheelchairs.
Contact ADO in advance to arrange any necessary assistance.
Customer Service (Mexico City and Rest of the Country):
📞 Phone: 55-57-84-46-52 (HOLA Customer Service Centre)
📱 WhatsApp: 55-43-86-46-52
✉️ Email:solucioneshola@ado.com.mx
Support Hours:
- Monday to Saturday: 6:00 a.m. to 11:00 p.m.
- Sundays and Holidays: 7:00 a.m. to 10:00 p.m.
