ADO Disabilities and Reduced Mobility

ADO buses offer priority seating for elderly passengers and those with disabilities.

The bus is equipped with a lift for passengers in wheelchairs.

Contact ADO in advance to arrange any necessary assistance.

Customer Service (Mexico City and Rest of the Country):

📞 Phone: 55-57-84-46-52 (HOLA Customer Service Centre)

📱 WhatsApp: 55-43-86-46-52

✉️ Email:solucioneshola@ado.com.mx

Support Hours:

  • Monday to Saturday: 6:00 a.m. to 11:00 p.m.
  • Sundays and Holidays: 7:00 a.m. to 10:00 p.m.
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