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Intercar Help Centre

The Intercar Help Centre was carefully created so you can find all the answers you need about: Onboard Services, Baggage Size, Pet Policy and etc. If you can't find what you're looking for, don't hesitate to contact us.

  • Onboard Services

    Free Wi-Fi: Available on many coaches, though not guaranteed on all routes. Power outlets: At every seat. Onboard entertainment system: Subject to availability. Air conditioning Onboard ......

    Intercar Onboard Services

  • Baggage Size

    Baggage Limitations and Additional Charges Each passenger is allowed two suitcases and one piece of hand luggage. Hand luggage must fit in the overhead racks, and all luggage must be identified. ......

    Intercar Baggage Size

  • Pet Policy

    Illustrative image No Pets Allowed. Service Animals Exception: Must be dogs trained for specific tasks related to disabilities. Emotional support animals do not qualify.......

    Intercar Pet Policy

  • Accessible Travel

    Wheelchair accessibility is available on routes in Québec City, Côte-Nord, and Saguenay. Book directly with Intercar and fill out the form on this page before your trip. ......

    Intercar Accessible Travel

  • Cancellations and Refunds

    If your booking is cancellable, you can cancel it up to 1 hour before your trip. Refunds Valid tickets (tickets whose travel date and time have not expired) are refundable under the following conditi......

    Intercar Cancellations and Refunds