Eucatur Cancellation, Changes & Refunds

Eucatur ensures passengers have clear guidelines regarding ticket changes, cancellations, and possible refunds:

  • Cancellation Policy: Cancellations before the bus's scheduled departure are eligible for refunds, subject to deductions that may apply based on time intervals from cancellation to departure.
  • Ticket Changes: Changes to travel dates or times can be requested, subject to seat availability and potential additional charges.
  • Refund Requests: To receive refunds, passengers must directly contact Eucatur's offices or online platform and comply with the stated cancellation and refund processes.
  • No-shows: Passengers failing to board without prior notice forfeit their right to refunds or ticket modification.
  • Processing Period: Refunds typically process within 30 days from the date of request submission.

Still need help? Check out these articles

Here are some articles that may help you find what you're looking for.

Chat Assistant

Chat with our assistant to get answers to your questions.