Eucatur Cancellation, Changes & Refunds
Eucatur ensures passengers have clear guidelines regarding ticket changes, cancellations, and possible refunds:
- Cancellation Policy: Cancellations before the bus's scheduled departure are eligible for refunds, subject to deductions that may apply based on time intervals from cancellation to departure.
- Ticket Changes: Changes to travel dates or times can be requested, subject to seat availability and potential additional charges.
- Refund Requests: To receive refunds, passengers must directly contact Eucatur's offices or online platform and comply with the stated cancellation and refund processes.
- No-shows: Passengers failing to board without prior notice forfeit their right to refunds or ticket modification.
- Processing Period: Refunds typically process within 30 days from the date of request submission.