Eucatur Help Center
The Eucatur Help Center was carefully created so you can find all the answers you need about: Onboard Services, Luggage Policy, Pet Policy and etc. If you can't find what you're looking for, don't hesitate to contact us.
Onboard Services
Eucatur strives to deliver a relaxing and enjoyable travel experience across Brazil with a range of comfortable onboard amenities tailored to the class of bus service chosen: Executive Class ......
Luggage Policy
Eucatur advises passengers to comply strictly with its luggage policy to ensure safety, comfort, and smooth operations: Allowed Luggage: Passengers can store one suitcase or bag with dime......
Pet Policy
Eucatur accommodates pets onboard under specific guidelines for the comfort and safety of all passengers: Pet Size: Small pets, weighing up to 10 kg, can travel onboard. Transport Re......
Accessibility
Eucatur is committed to providing accessible transportation to all passengers, including those with disabilities and reduced mobility: Accessible Vehicles: Equipped to accommodate passeng......
Cancellation, Changes & Refunds
Eucatur ensures passengers have clear guidelines regarding ticket changes, cancellations, and possible refunds: Cancellation Policy: Cancellations before the bus's scheduled departure are......