Amtrak Disabilities and Reduced Mobility

Accessible Seating and Accommodations

  • Accessible Seating: Available in Coach, Business, and First Class, located near entrances for easy access.
  • Sleeper Cars: Accessible bedrooms with space for wheelchairs, and private restrooms are available on long-distance trains.
  • Size Limits: Wheelchairs must be no larger than 30 x 48 inches and weigh no more than 600 lbs with the occupant.
  • Accessibility: Amtrak can accommodate both manual and powered wheelchairs.
  • Boarding Help: Amtrak provides assistance at all staffed stations with ramps, bridge plates, and mobile lifts based on platform type.
  • Priority Boarding: Passengers with disabilities receive priority boarding at all stations.
  • 15% Discount: Available for passengers with disabilities on most routes. Companions can also receive a 15% discount.

💡 Busbuster tips: Reserve accessible seating or rooms in advance to ensure availability.

📞 Amtrak Call Center: 1-800-USA-RAIL or TTY 1-800-523-6590.

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Companion and Personal Care Attendants

  • Companion Discounts: Passengers with disabilities and their companions are eligible for a 15% discount on most routes.
  • Personal Care: Amtrak staff cannot provide personal care, so passengers requiring such assistance must travel with a caregiver.

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