Amtrak Help Center
The Amtrak Help Center was carefully created so you can find all the answers you need about: Ticket Deals and Cheap Fares, Onboard Services, Baggage Size and etc. If you can't find what you're looking for, don't hesitate to contact us.
Ticket Deals and Cheap Fares
Tips to Maximize Your SavingsWant to save on your next Amtrak trip? Follow these tips. Book Early: Prices go up as seats fill up, so booking in advance can lock in the cheapest rates. Be Flexible: ......
Onboard Services
Amenities Free Wi-Fi Available on most routes: connectivity and speed may vary depending on the route and train service. Wi-Fi-Free Zones: Some long-distance routes may not offer Wi-Fi or may have......
Baggage Size
Carry-On LuggageAmtrak allows passengers to bring carry-on luggage on board free of charge. The following are the standard rules for carry-on items across all services: Personal Item: One personal ite......
Pets Policy
While most Amtrak trains allow pets, there are some exceptions based on the service and train type. Only dogs and cats are allowed to travel as pets. Reservations are limited to one pet per custome......
Disabilities and Reduced Mobility
Accessible Seating and Accommodations Accessible Seating: Available in Coach, Business, and First Class, located near entrances for easy access. Sleeper Cars: Accessible bedrooms with space for whe......
Cancellation and Refunds
Risk-Free Cancellation Full Refund: If you cancel within 24 hours of purchasing a reserved ticket. Unreserved Tickets: Must be canceled within 1 hour of purchase for a full refund. Refunds by Fare ......
Amtrak Guest Rewards Program
Earning Points Earn Points: Earn 2 points per dollar spent on Amtrak travel. Bonus Points: Earn through promotions, partner offers, or by booking through the Amtrak credit card. Non-Travel Earni......
Featured Train Routes
Acela Express: Northeast Corridor (Boston to Washington D.C.). Acela Express Tickets California Zephyr: Chicago to San Francisco. California Zephyr Tickets Coast Starlight: West Coast (Seattle to Los ......