Ecobus

Ecobus bus tickets

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Address and Contact

Our team has prepared everything to make your experience on the website as simple, secure, and easy as possible. But if you still need to contact Ecobus, just use the most convenient channel for you!

Phone: 01 800 369 46 52

Phone:Ecobus
01 800 369 46 52

Email: contacto@grupoado.com.mx

Location: Artilleros 123, Venustiano Carranza, 7 de Julio, 15290 Ciudad de México

Website: www.ado.com.mx/

Website:Ecobus
www.ado.com.mx/
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Most searched routes and schedules

Check out the most searched bus routes and schedules by Ecobus passengers, including the most popular destinations and the main cities served by the company for leisure or work trips

FAQ

Top passenger questions

Based on the main doubts and frequently asked questions from Ecobus passengers, we have compiled a complete list of answers to help you on your next trip. If you still have questions, please contact our support team.

Safety, Insurance, and Emergency Procedures

Ecobus provides optional travel insurance for passengers. The insurance covers trip cancellations, delays, and medical emergencies while traveling with Ecobus. It is recommended to inquire about the specific coverage and terms when purchasing tickets.
Ecobus prioritizes passenger safety by adhering to strict safety protocols. These include regular vehicle maintenance, experienced drivers, and adherence to safety regulations. Additionally, Ecobus conducts regular safety inspections to ensure the highest standards for passenger well-being and peace of mind.

On-Board Experience and Amenities

Ecobus offers a range of amenities including comfortable seating, air conditioning, overhead storage, and onboard restrooms for passenger convenience.
Ecobus provides charging ports, Wi-Fi, and clean, well-maintained restrooms to ensure a comfortable and connected travel experience.
Ecobus follows stringent health and hygiene protocols, including regular cleaning and sanitization of buses, as well as implementing measures to promote social distancing and ensure passenger safety.
Passengers can enjoy the convenience of onboard food and beverage service available for purchase during their Ecobus journey.
Ecobus offers amenities and services to accommodate passengers traveling with infants and toddlers, including changing facilities and priority seating for families.
Passengers are welcome to bring personal food and drinks on board Ecobus, making it convenient for passengers to enjoy their preferred snacks and beverages during the journey.
Ecobus enhances the travel experience with in-transit entertainment options such as movies or music to provide passengers with an enjoyable journey.
Passengers traveling on Ecobus can access streaming services to enjoy entertainment during their journey, adding to the overall comfort and convenience of the travel experience.
Ecobus provides premium features including extra legroom, comfortable seating, and entertainment options such as movies to enhance the overall travel experience.
An Ecobus bus can accommodate a specified number of passengers, providing ample seating capacity for a comfortable and enjoyable journey.

Pet Policy

Yes, passengers can travel with pets on Ecobus. Ecobus welcomes small pets to travel with their owners, subject to certain guidelines and requirements.
The requirements for bringing pets on board Ecobus include ensuring that the pet is properly secured in a suitable carrier. Additionally, passengers need to ensure that their pets are well-behaved, clean, and do not cause any discomfort to other passengers.

Routes, Schedules, and Travel Planning

The most popular Ecobus routes include the City Center to Beach Route, Airport Shuttle Route, and Scenic Countryside Route. These routes are favored by tourists and commuters for their convenience and scenic views.
To find the schedule for a specific Ecobus route, visit the official Ecobus website or use the Ecobus mobile app. You can also inquire about schedules at Ecobus ticket counters and information booths located at major transportation hubs.
Planning a trip with multiple Ecobus routes is convenient. Simply use the Ecobus route planner tool available on the official website or app. You can input your starting point and destination to receive detailed route options, schedules, and transfer points.
The Ecobus schedule varies according to the route, day of the week, and time of year. It's recommended to check the Ecobus website or app for the most accurate and up-to-date schedule information for your specific route and travel date.
Yes, passengers are required to present a valid form of ID when boarding an Ecobus. This is essential for security and verification purposes. Acceptable forms of ID may include a government-issued ID, passport, or driver's license.
Yes, a valid ID is mandatory for travel on an Ecobus. This is a standard practice to ensure passenger safety and security. Therefore, it is not possible to travel on an Ecobus without presenting a valid form of identification.

Pricing, Payment, and Tickets

Ecobus offers flexible pricing tiers to suit diverse traveler needs. Standard fares are available for single trips, while discounted fares are offered for seniors, students, and children. Additionally, there are options for monthly passes, group discounts, and special promotions, providing affordable choices for all passengers.
Yes, at Ecobus, passengers can conveniently pick up 'will call tickets' at the station. By presenting their valid identification and the confirmation number, travelers can easily collect their tickets from the designated will call window, ensuring a smooth and hassle-free experience.
No, passengers do not necessarily have to print their Ecobus tickets. E-tickets can be presented on electronic devices, such as smartphones or tablets, for convenient boarding. This eco-friendly approach not only streamlines the ticketing process but also aligns with Ecobus's commitment to sustainable travel practices.

Travel Interruptions and Cancellations

Ecobus understands the inconvenience caused by travel interruptions and delays. In such instances, the company provides clear policies to ensure passenger satisfaction and safety. These policies are aimed at minimizing disruptions and keeping passengers informed throughout the journey. While unforeseen delays can occur, Ecobus strives to minimize their impact through proactive measures.
In the event of unexpected delays, Ecobus prioritizes passenger assistance and satisfaction. Passengers may be compensated according to the company's policies, which are designed to reflect the inconvenience caused. Additionally, Ecobus ensures that passengers are assisted with necessary arrangements, such as alternative transport options or accommodations if required.
Ecobus handles delays and cancellations with a focus on passenger welfare. The company implements clear processes to minimize disruptions and inconvenience for passengers. These processes encompass effective communication, alternative travel arrangements, and compensation policies. By prioritizing passenger satisfaction, Ecobus aims to navigate delays and cancellations seamlessly.

Rewards, Affiliations, and Special Programs

Yes, Ecobus offers a rewards program for regular travelers. By signing up for the Ecobus loyalty program, passengers can earn points for each journey which can be redeemed for discounts, free tickets, or other benefits.
Frequent travelers with Ecobus enjoy various benefits including discounted fares, priority boarding, access to exclusive offers, and the opportunity to earn rewards points through a loyalty program.
Ecobus partners with various travel organizations and clubs to offer special discounts or promotions. Customers are encouraged to inquire about specific affiliations and any associated benefits.
Yes, Ecobus provides gift cards and travel vouchers which can be used for purchasing tickets or other services. These make excellent gifts for frequent travelers or individuals planning to embark on a bus journey.

Special Travel Options and Seasonal Services

Yes, Ecobus offers special routes and services during major holidays and peak seasons to accommodate increased demand. These services include additional buses, extended operating hours, and special event shuttles to popular attractions and venues. Keep an eye on the Ecobus website or contact customer service for specific details during these times.
Absolutely! Ecobus provides specialized services for special events such as festivals, concerts, and sports events. These services may include event-specific routes, increased frequency during event hours, and convenient drop-off/pick-up locations near the venues. Be sure to check the Ecobus website or inquire with their customer service for details on event-related services.

International Travel

When traveling with Ecobus across international borders, passengers must ensure they have a valid passport and any required visas for entry into the destination country. It's essential to check the specific entry requirements for each country on the route, including any necessary travel documents and vaccinations. Always stay informed about any border crossing regulations to ensure a smooth journey.

Special Travel Needs and Services

Ecobus offers several benefits for business travelers such as comfortable seating, free WiFi, onboard power outlets, and ample space for working during the journey. Additionally, the reliable schedule and affordable fares make it a convenient choice for professionals.
Ecobus provides special packages for digital nomads and business travelers, including flexible ticket options, access to onboard amenities such as WiFi, and comfortable seating arrangements to enhance productivity while on the go. It's designed to cater to the needs of modern professionals.
Yes, Ecobus offers corporate accounts and customized services for business travelers. This includes tailored billing, dedicated account management, and exclusive discounts for frequent corporate travelers, making it a convenient option for companies looking to streamline their travel arrangements.
Yes, Ecobus offers special accommodations and services for senior citizens, including priority seating, assistance with luggage, and accessibility features on board to ensure a comfortable and safe journey for older passengers.
Senior citizens are eligible for discounted rates on Ecobus tickets, making it an affordable transportation option for this demographic. The company values the patronage of senior travelers and ensures they receive cost-effective travel solutions.
Yes, Ecobus offers special discounts for infants traveling with adults. This allows families to enjoy affordable travel with their little ones while experiencing the convenience and comfort of bus travel.
Ecobus has clear policies for traveling with children, including guidelines for child safety seats, age restrictions, and unaccompanied minors. These policies aim to ensure the comfort and safety of young passengers throughout their journey.
Ecobus offers group discounts and special rates for large groups, making it an ideal choice for group travel such as corporate outings, school trips, or family gatherings. The discounts are designed to make traveling in groups affordable and convenient.
Yes, Ecobus can accommodate large groups and private bookings, offering flexible seating arrangements and customized travel solutions for group travel. This makes it a convenient and cost-effective option for events, corporate outings, or group tours.
Ecobus provides special rates and services for students and young travelers, including discounted tickets, student passes, and convenient travel options tailored to the needs of the younger demographic. This makes it an attractive choice for budget-conscious student and youth travelers.

Booking and Managing Your Journey

To book a ticket for Ecobus, you can visit their official website or use their mobile app. Simply enter your travel details, select your preferred seat, and make a secure online payment to confirm your booking. Booking in advance is recommended to secure your seat on popular routes.
Ecobus offers various discounts and loyalty programs for frequent travelers, students, seniors, and group bookings. Keep an eye on their official website for the latest promotions and special offers. Additionally, signing up for their newsletter or following their social media accounts may provide access to exclusive deals and discounts.
Yes, Ecobus offers flexibility for ticket cancellations and changes. Depending on the fare type, you may be eligible for a partial or full refund if you cancel within a specified time frame. Similarly, changing your travel date or time is possible, subject to availability and fare conditions. Be sure to review the terms and conditions related to cancellations and changes.
The Ecobus e-ticket is a convenient digital ticketing solution. Upon completing your booking, you will receive an e-ticket via email or text message. Simply present the e-ticket on your mobile device or a printed copy when boarding the bus. It's essential to have a valid ID that matches the name on the e-ticket for verification purposes.
Ecobus accepts various payment methods, including credit and debit cards from major issuers, such as Visa, MasterCard, and American Express. Additionally, they may support alternative payment options, such as digital wallets or online banking transfers. Check their official payment policy for specific details and any restrictions regarding payment methods.

Accessibility and Special Needs

Ecobus is committed to providing accessible transportation for passengers with mobility issues. Our buses are equipped with ramps, priority seating, and secure wheelchair spaces to ensure a comfortable and safe journey for all passengers.
Ecobus offers facilities for passengers with special needs including wheelchair-accessible ramps, priority seating, and secure wheelchair spaces. Additionally, our trained staff is available to assist passengers with disabilities in boarding and alighting the bus.

Luggage and Special Items Transport

On Ecobus, passengers are allowed to bring luggage with a combined weight limit of 20 kg. Each passenger can carry one standard-sized luggage and one hand-carry bag. Luggage exceeding the weight limit may be subject to additional fees and restrictions.
Passengers who require extra luggage space should inform Ecobus in advance to make necessary arrangements. Depending on availability, Ecobus may accommodate special requests for additional luggage, subject to applicable fees and space constraints.
Yes, Ecobus allows passengers to bring bicycles and sports equipment on board, subject to specific guidelines, fees, and space availability. Passengers should notify Ecobus in advance regarding the transportation of bicycles or sports equipment to ensure accommodations.
Ecobus has specific guidelines and fees for transporting bicycles and sports equipment. Passengers are advised to contact Ecobus directly to inquire about the specific guidelines, fees, and procedures for transporting bicycles and sports equipment on their bus services.

Customer Support and Feedback

Ecobus takes customer complaints and feedback seriously. They have a dedicated team that carefully reviews and addresses all received complaints and feedback. Customers can contact their customer service hotline, email, or fill out the contact form on their website to submit their complaints or feedback. Ecobus strives to improve their services based on customer input.
Common issues faced by Ecobus customers may include ticket booking problems, travel delays, or service-related queries. These are efficiently resolved through their responsive customer service channels. Ecobus is committed to promptly addressing and resolving any customer issues to ensure a smooth and pleasant travel experience for all passengers.

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All About Ecobus Tickets, Bus Schedules, and Information

Ecobus is an important bus company in United States, serving in several locations.

It operates vast bus routes connecting the main cities and locations in the country.

The bus company offers a range of daily bus schedules to serve all passengers with excellence.

At Busbuster, you find bus ticket information, with complete bus timetables displays, a range of Ecobus ticket prices, stations, and stops.

Also, take a look at the major contribution from previous travelers who rated and reviewed this bus company with 11 reviews.

Popular Bus Destinations

  • Ecobus Boston
  • Ecobus New York
  • Ecobus Baltimore
  • Ecobus Washington
  • Ecobus Los Angeles
  • Ecobus Philadelphia
  • Ecobus Las Vegas

Ecobus Bus Routes

Here are some route information from the most popular trips.

New York x Boston

Find one or more bus timetable departures from New York to

Boston.

At this route the bus ticket price starts in USD 10.00 reaching till USD 29.00.

This travel takes around 4h 36m length.

The bus arrives at BOSTON - 700 ATLANTIC AVE, South Station - Gate 13, Boston - 85 Bedford St, Quincy - 238 Hancock St, South Station - 700 Atlantic Avenue.

Check and buy New York x Boston bus tickets here

Philadelphia x New York

Find one or more bus timetable departures from Philadelphia to

New York.

At this route the bus ticket price starts in USD 5.00 reaching till USD 15.00.

This travel takes around 2h 4m length.

The bus arrives at 7th Ave and 27th St, NEW YORK - 625 8TH AVE, New York (Port Authority), 87 pision St - New York, NY, 127 E Broadway - New York, NY, New York - Port Authority (Gate 27).

Check and buy Philadelphia x New York bus tickets here

New York x Baltimore

Find one or more bus timetable departures from New York to

Baltimore.

At this route the bus ticket price starts in USD 5.00 reaching till USD 38.50.

This travel takes around 3h 32m length.

The bus arrives at White Marsh MTA Park & Ride, BALTIMORE DOWNTOWN - 2110 HAINES ST, Baltimore Downtown Bus Terminal, 1200 Ponca St. - Baltimore, MD, 5501 O'Donnell St - Baltimore, Baltimore - 8200 Perry Hall Blvd, Seven Mile Market, 5625 O'Donnell St, 801 North Point Blvd, 5501 O'Donnell St Cut Off - Baltimore, Fairmount Avenue in front of Towson Town Center, 5423 O Donnell St - Baltimore, MD.

Check and buy New York x Baltimore bus tickets here

New York x Washington

Find one or more bus timetable departures from New York to

Washington.

At this route the bus ticket price starts in USD 10.00 reaching till USD 32.75.

This travel takes around 4h 18m length.

The bus arrives at Union Station., WASHINGTON - 50 MASSACHUSETTS AVE NE, Union Station - Washington DC, Washington DC - Union Station Bus Terminal, 715 H St NW (Eastern Bus Stop) - Washington, DC, Union Sta. Parking Garage #30 - Washington, DC, 4681 Willow Ln - Bethesda, MD, 513 H Street NW - Washington, DC, 4700 Garden City Dr.

Check and buy New York x Washington bus tickets here

Las Vegas x Los Angeles

Find one or more bus timetable departures from Las Vegas to

Los Angeles.

At this route the bus ticket price starts in USD 10.00 reaching till USD 94.00.

This travel takes around 4h 36m length.

The bus arrives at LOS ANGELES - 1716 E 7TH ST, Union Station's Patsaouras Transit Plaza Bay 8, East Los Angeles - 5201 E. Olympic Blvd., Downtown LA - 611 Maple Ave, Los Angeles, CA (Union Station), 2521 E. Florence Ave. - Huntington Park, 2521 E Florence Ave, 850 N Broadway - Los Angeles, CA, Kiki Bakery -Monterey Park, CA, 850 N Broadway, East Los Angeles -- 5201 E Olympic Blvd, 8585 Santa Monica Blvd - West Hollywood, CA, Downtown LA - 512 N Main St, LOS ANGELES, Futura Net - 4425 E Olympic Blvd, Los Angeles, CA, Futura Net - 4425 E Olympic Blvd, 11723 Garvey Ave Suite B - El Monte, CA.

Check and buy Las Vegas x Los Angeles bus tickets here

New York x Philadelphia

Find one or more bus timetable departures from New York to

Philadelphia.

At this route the bus ticket price starts in USD 5.00 reaching till USD 13.00.

This travel takes around 2h 8m length.

The bus arrives at 30th St Station, PHILADELPHIA - 1001 FILBERT ST, Philadelphia Bus Terminal, Market Street at 6th Street, 55 North 11th Street - Philadelphia, PA, Philadelphia - 3802 Ludlow St, 2329 Cottman Ave - Philadelphia, PA, 2329 Cottman Ave.

Check and buy New York x Philadelphia bus tickets here

Boston x New York

Find one or more bus timetable departures from Boston to

New York.

At this route the bus ticket price starts in USD 10.00 reaching till USD 26.00.

This travel takes around 4h 34m length.

The bus arrives at NEW YORK - 625 8TH AVE, 7th Ave and 27th St, New York (Port Authority), New York - 47 Chrystie St, Flushing - 136-04 Northern Blvd, Bronx - 3573 Bruckner Blvd.

Check and buy Boston x New York bus tickets here

Washington x New York

Find one or more bus timetable departures from Washington to

New York.

At this route the bus ticket price starts in USD 5.00 reaching till USD 35.00.

This travel takes around 4h 38m length.

The bus arrives at 7th Ave and 27th St, PORT AUTHORITY, 7th Ave & W. 33rd St - New York, NY, 156 E Broadway, New York (Port Authority), NE corner of 31 St between 7th and 8th Ave, New York, NY - Port Authority Bus Terminal, 202 West 36th St corner 7th Ave - New York, NY, Staten Island - across from Staten Island FunPark, Brooklyn, NY - In front of 5506 8 Avenue, 87 pision St - New York, NY.

Check and buy Washington x New York bus tickets here

Los Angeles x Las Vegas

Find one or more bus timetable departures from Los Angeles to

Las Vegas.

At this route the bus ticket price starts in USD 14.99 reaching till USD 94.00.

This travel takes around 4h 58m length.

The bus arrives at RTC South Strip Transfer Terminal, Harrah's Hotel and Casino - Las Vegas, NV, 3801 Las Vegas Blvd S, Las Vegas, NV, LAS VEGAS - 200 S MAIN ST, 4255 Spring Mountain Rd, Las Vegas -- Excalibur Hotel and Casino, 2055 N Las Vegas Blvd - North Vegas, 2055 N Las Vegas Blvd, Excalibur Hotel - Las Vegas, Las Vegas - Excalibur Hotel and Casino.

Check and buy Los Angeles x Las Vegas bus tickets here

Baltimore x New York

Find one or more bus timetable departures from Baltimore to

New York.

At this route the bus ticket price starts in USD 5.00 reaching till USD 44.50.

This travel takes around 3h 37m length.

The bus arrives at 7th Ave and 27th St, 87 pision St - New York, NY, 7th Ave & W. 33rd St - New York, NY, NEW YORK - 625 8TH AVE, 47 Chrystie St - New York, Midtown - 5th Ave and 31st St, 368 Park Avenue South - NYC, 156 E Broadway, New York (Port Authority), 14th Ave and 53th St, New York, NY - Port Authority Bus Terminal, 152 East Broadway - New York, NY.

Check and buy Baltimore x New York bus tickets here

What is the Best Ecobus Bus Booking way?

The most comfortable and time saver method is buying your bus ticket online directly at http://www.ado.com.mx/.

Usually, you can buy online using a credit card.

Other options, less quick, is to book by phone or to go directly to the counter at the bus station.

More about getting bus tickets in United States

Ecobus Ticket Cancellation, Exchange, and Refund

If you need to cancel, change your bus ticket or understand the company's policies, get in contact with Ecobus.

Be aware that not every type of bus ticket fare is refundable.

Get in contact with Ecobus customer services for detailed information on possible refunds.

Ecobus phone number: 01 800 369 46 52

Ecobus Discounts

The company offers special deals and reduced bus ticket fare for some travelers groups.

Check Ecobus website for more details.

Ecobus Luggage Rules

Check Ecobus baggage policies before buy tickets.

Passengers must follow the rules on luggage limit of weight and size carried when traveling by this bus company.

For more details about the luggage rule, get in touch with the carrier.

Ecobus Bus Fleet

The company has modern, safe and comfortable coaches.

The fleet guarantees a fabulous experience during the journey.

For long-distance trips, find:

- Air-conditioned

- Comfortable seats

- Reading lamps

- Toilets

Bus Travel Tips

Ecobus reviews

Busbuster gathers a total of 11 Ecobus bus customers reviews.

Customers reviews show what is the best and worse on Ecobus services.

Find all you need to know about quality, punctuality, cleanliness, and staff behavior.

First, check the rates and then go for the reviews to get what best describes Ecobus bus lines real experience.

Travel with Pets

If you want to travel with your animal, please verify if Ecobus policies allow that.

Most of the time, bus companies only admit guide/assistance dogs for disabled persons.

Travel with Children

Children must travel with a legally responsible adult.

If traveling without a responsible person, they must present a parent signed and authorized document.

For more information, please get in contact with Ecobus.

Travel for a Disabled Person

If disable passengers need some assistance during the bus trip, please request it before to Ecobus staff.

Ecobus Phone Number: 01 800 369 46 52

Boarding on Bus

The boarding procedure takes between 15 to 30 minutes.

Try to arrive at terminal or bus stop with at least an hour in advance for bus departure.

It is necessary to present a valid document of identification ID before getting on the bus.