Tufesa Internacional Help Centre
The Tufesa Internacional Help Centre was carefully created so you can find all the answers you need about: Onboard Services, Baggage Size, Pets Policy and etc. If you can't find what you're looking for, don't hesitate to contact us.
Onboard Services
PlusService Type: First Class Shared seats Shared screens Power outlets at different points in the bus Shared bathroom WiFi available Multiple stops along the route TitaniumService Type......
Baggage Size
Checked Baggage: Up to 80 lbs (36.29 kg), two medium-sized suitcases. Excess Baggage: $1.00 per additional pound, subject to space availability. Hand Luggage: It has to be small enough to be carried onto the bus......
Pets Policy
Service pets have priority over non-service pets. Allowed Pets: Small and medium dogs and cats, with a maximum of two animals per vehicle (including service dogs). Carrier Requirements: Rigid, kennel-type container placed on the floor; no food or water inside; cleaning kit required....
Disabilities and Reduced Mobility
Fully Accessible Buses: This includes features that accommodate wheelchairs and other mobility devices, ensuring that passengers with reduced mobility can board, travel, and disembark with ease. Suppor......
Seat Reservations and Ticket Validity
Valid only for the time and date indicated. Expired tickets result in a loss of value, unless covered by the Flexibility Guarantee. ......
Cancellation and Refund
No Cancellations or Refunds: Tufesa does not allow cancellations or provide refunds once a ticket has been purchased. This applies to all ticket types and services. The value of your ticket is typically forfeited unless you have purchased additional services that offer more flexibility....