NordWestBahn Help Centre
The NordWestBahn Help Centre was carefully created so you can find all the answers you need about: Cheap Fares, Onboard Services, Baggage Policy and etc. If you can't find what you're looking for, don't hesitate to contact us.
Cheap Fares
Train travel in North Rhine-Westphalia (NRW) and with NordWestBahn can be affordable if you know where to find the best deals.How to Pay Less for Your Train Ticket?Buy Tickets in Advance: Ticket price......
Onboard Services
Trains in North Rhine-Westphalia (NRW) and NordWestBahn offer a range of onboard services to enhance the travel experience. From seating options and Wi-Fi availability to food, luggage policies, and a......
Baggage Policy
The baggage policy for trains in North Rhine-Westphalia (NRW) and NordWestBahn outlines the rules for carry-on luggage, oversized items, and special equipment. Understanding these regulations helps pa......
Pet Policy
Passengers traveling with pets on NRW and NordWestBahn trains must follow specific regulations regarding pet size, ticket requirements, and travel conditions. These policies help ensure a safe and comfortable journey for both pet owners and other passengers....
Accessibility
NRW and NordWestBahn trains are designed to accommodate passengers with disabilities and reduced mobility, ensuring a safe and comfortable journey. The following policies cover wheelchair accessibility......
Cancellation, Changes & Refunds
Ticket cancellations, changes, and refunds for NRW and NordWestBahn trains depend on the type of ticket purchased. Different fare types, regional tariffs, and specific conditions apply when modifying ......