Coach USA Help Centre
The Coach USA Help Centre was carefully created so you can find all the answers you need about: Onboard Services, Baggage Policy, Pets Policy and etc. If you can't find what you're looking for, don't hesitate to contact us.
Onboard Services
Free Wi-Fi: Available on most buses. Power Outlets: Available at every seat. Onboard Restrooms: Available on all long-distance buses. Entertainment Options. Comfortable Reclining Seats an......
Baggage Policy
https://youtu.be/-L0T7BlvAK8 Carry-On BaggageOne (1) piece per passenger. Must fit in overhead storage or under the seat. Bags typically used for airlines are not permitted. Suggest a bag no lar......
Pets Policy
Pets are not permitted. Service Animals Exception: Must be dogs trained for specific tasks related to disabilities. Emotional support animals do not qualify. Illustrative image ......
Accessibility
Priority Seating: reserved for the elderly and passengers with disabilities. Accessibility: Many buses are equipped with wheelchair lifts. Assistance: Provided for passengers with walking difficulties, ......
Reserved Seats
Booking: Reserved seats can be selected for an additional fee. Availability is limited and first-come, first-served. Seat Types: Options include upper deck seats, lower deck seats, front row seats, and......
Cancellation and Refunds
Non-refundable Reservations: In the case of reservations with Megabus, these cannot be refunded or cancelled unless there is a material failure in service delivery. Reserved Seats: If reserved seats are not honoured......