Metronom Disabilities and Reduced Mobility

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  • Wheelchair Accessibility: Boarding ramps are available in every control car.
  • Wide Doorways: Allows easy access for wheelchair users.
  • Assistance Available: Press the wheelchair button outside the train for boarding help.
  • Onboard Attendants: Available to help with boarding, exiting, and seating arrangements.
  • Priority Seating: Dedicated spaces for passengers with reduced mobility.

Contact for Accessibility Assistance

For additional support, passengers with disabilities can reach Metronom through the following channels:

📞 Call Centre: (0581) 97-164-164
đź“§ Email: info@der-metronom.de
đź’¬ WhatsApp: Metronom WhatsApp Channel
📍 Customer Service Address:
Metronom Kundenservice
St.-Viti-Str. 15
29525 Uelzen

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