Eurolines Help Centre
The Eurolines Help Centre was carefully created so you can find all the answers you need about: Onboard Services, Baggage Policy, Pet Policy and etc. If you can't find what you're looking for, don't hesitate to contact us.
Onboard Services
Eurolines offers two premium seating options: Business Class and Business Class VIP. While both provide enhanced comfort, Business Class VIP offers a more exclusive experience. Business Class and Busi......
Baggage Policy
Carry-On Baggage Allowance: One piece of hand luggage per passenger. Size Limit: Must fit in designated storage areas inside the passenger compartment. Weight Limit: Up to 5 kg. Checked Baggage......
Pet Policy
Pets are not allowed on Eurolines buses. Service animals are permitted free of charge but require proper documentation.......
Accessibility
Eurolines is committed to providing accessible travel for passengers with disabilities or reduced mobility. Below are the services, assistance options, and important guidelines for travellers who require special accommodations....
Cancellation, Changes & Refunds
Cancellation PolicyVoluntary Cancellations (by Passenger)Passengers can cancel their tickets, but refund conditions depend on the timing of cancellation: Cancellation Deadline: Tickets must be cancelled......