Cometa Help Centre
The Cometa Help Centre was carefully created so you can find all the answers you need about: Onboard Services, Luggage Policy, Pet Policy and etc. If you can't find what you're looking for, don't hesitate to contact us.
Onboard Services
Cometa offers high-quality onboard services designed to enhance passenger comfort and ensure an enjoyable travel experience. Wi-Fi: Enjoy complimentary internet access for staying connected throughout your journey......
Luggage Policy
Before travelling with Cometa, familiarise yourself with the luggage policy: Hand Luggage: Passengers can carry one piece of hand luggage, not exceeding 5 kg, measuring up to 40x35x20 cm. Checked Lug......
Pet Policy
If you're planning to travel with pets, please adhere to the following guidelines: Allowed Pets: Small-sized pets, limited to one pet per passenger, are permitted onboard. Pet Carrier Requirement: P......
Reserved Seats
You can conveniently select your preferred seat at the moment of purchasing your Cometa ticket. Cometa ensures your chosen seat is available and exclusively reserved just for you throughout your j......
Cancellation, Changes & Refunds
If you need to modify or cancel your reservation, Cometa provides clear guidelines: Changes: You can reschedule your ticket date, time, or seat at no extra charge up to 3 hours before you......
Contact Numbers
Virtual Assistance (WhatsApp): (11) 97264-5808 Sales (WhatsApp): (11) 93315-3607 Cancellation, Feedback & Complaints: 0800-942-0030 ......