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Turistar Help Centre

The Turistar Help Centre was carefully created so you can find all the answers you need about: Onboard Services, Accessibility, Cancellation, Changes & Refunds and etc. If you can't find what you're looking for, don't hesitate to contact us.

  • Onboard Services

    Turistar offers an exceptional travel experience through various bus classes, each designed to meet different passenger needs: Turistar Lujo: Comfortable reclining seats ......

    Turistar Onboard Services

  • Accessibility

    Turistar prioritizes accessibility and inclusiveness for all passengers: Wheelchair-accessible buses available on selected routes by advance reservation. Preference is given to indiv......

    Turistar Accessibility

  • Cancellation, Changes & Refunds

    For a hassle-free journey, please familiarize yourself with Turistar's cancellation and refund policies: Cancellations made over 60 minutes before departure will be eligible for a refund ......

    Turistar Cancellation, Changes & Refunds