Turistar Cancellation, Changes & Refunds
For a hassle-free journey, please familiarize yourself with Turistar's cancellation and refund policies:
- Cancellations made over 60 minutes before departure will be eligible for a refund or rescheduling without penalty fees.
- Cancellations requested less than 60 minutes prior to the scheduled departure may incur charges or partial refunds.
- Tickets purchased using promotions or special fares may have different cancellation and refund terms.
- The original payment method must be presented to process a refund.
- All changes and cancellations can be managed online via Turistar’s website, mobile app, or at authorized sales points.