Coach USA Cancellation and Refunds

Non-refundable Reservations: In case of reservations with Megabus, they cannot be refunded or canceled unless there is a material failure in service delivery.

Reserved Seats: If reserved seats are not honored but transportation is provided, only the reserved seat price will be refunded.

No Responsibility for Delays: Caused by traffic, weather, or uncontrollable events.

No Refunds for Denied Entry: Passengers crossing borders and denied entry will not receive free transportation or refunds.

Click here for more information on Megabus policies.

A close-up view of multiple Coach USA operated by Megabus buses parked in a row inside a bus terminal. The buses are lined up with their distinctive blue and white branding, showcasing the "Coach USA" logo and the "Green Coach Certified" badge. The indoor terminal setting emphasizes the well-organized and professional service provided by the company.
Coach USA operated by Megabus services

Bus Ticket Changes

Fees applied: Changes must be made at least 3 hours prior to the scheduled departure.

  • More than 24 hours before departure: $3.00.
  • 6 to 24 hours before departure: $5.00.
  • 3 to 6 hours before departure: $7.50.
A group of passengers waiting with their luggage beside a Coach USA bus operated by Megabus at an urban bus stop. The scene includes a backdrop of city buildings and graffiti-covered fencing, creating a contrast between the organized bus service and the gritty urban environment. Some passengers are seen using their phones, indicating a modern, connected experience while waiting for the bus.
Coach USA operated by Megabus services

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